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TTEC

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TTEC

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TTEC Employee Reviews about "work life balance"

Updated Dec 2, 2021

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Found 9,304 of over 9K reviews
3.6
65% Recommend to a Friend
TTEC Chairman and CEO Kenneth D. Tuchman
74% Approve of CEO

Found 213 of over 9K reviews

3.6
65%
Recommend to a Friend
74%
Approve of CEO
TTEC Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
3,860 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good pay and work from home opportunities(in 655 reviews)
  • "The pay is good and the stress level is low and I like my hours.(in 468 reviews)
  • "The people are great and from many different parts of not only the U.S. but the world which I thought was great.(in 305 reviews)
  • "Good benefits and wages.(in 272 reviews)
  • "Work environment is good and friendly(in 113 reviews)
Cons
  • "Horrible training and stuff will just get thrown at you which you are expected to know.(in 353 reviews)
  • "Very bad style of work management is poor(in 334 reviews)
  • "low salary — it feels like I’m not compensated well with the workload I have.(in 313 reviews)
  • "Managers don't communicate with the employees and TTEC allows their employees to be abused verbally.(in 109 reviews)
  • "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice.(in 75 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of TTEC and is not affected by filters.

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Reviews about "work life balance"

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213
  1. 4.0
    Current Employee

    Great Place to Grow

    Jul 11, 2016 - Anonymous Employee in Englewood, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility and work/life balance Amazing corporate office with covered parking Great people Fun place Lots of opportunities to learn and grow

    Cons

    Frequent changes in the leadership

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    TTEC Response

    Social Media Specialist

    Thank you for the positive feedback! We really strive to make your work experience here a good one.

  2. 1.0
    Former Employee, more than 5 years

    Bait and Switch

    May 30, 2017 - Data Entry Clerk in Tempe, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I do not believe there were any 'pros' to having worked for this BPO - other than having left. If you enjoy OVER the top motivational videos every morning during training where someone is screaming at you - hey - give it a go -

    Cons

    Ensuring that the team leads are the most ignorant and brain dead among the herd might be the boldest strategy that Revana has yet attempted, only upping the ante with pure nepotism, mixed messages, sexual harassment, goal-post shifting, emotional abuse tactics by upper management, gas lighting, and racing to the bottom with wages and the overall treatment of their workers. Work at the Tempe facility at your own peril. They talk a good game but when you actually need that work life balance they will literally use it against you.

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  4. 5.0
    Current Employee, more than 1 year

    My current experience with TTEC

    Apr 30, 2018 - Anonymous Employee in Manila, Manila
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not sure if this is just GPMS specific; but our current organization makes sure there is work life balance - which is a very important aspect in my life. Also - TTEC encourages social diversity and awareness; and provides activities such as Rave, Cultural Foundations, etc. Some of which I provide value to for an employer.

    Cons

    I live in the Philippines; which is one of the traffic capitals of the world. Regardless of the time that I leave the house, can't seem to avoid the traffic anymore. So I am not sure how TTEC can help with relieve the stress of the employees going to work in the B&M sites. I feel that this is uncontrollable at the moment.

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  5. 2.0
    Former Employee, more than 5 years

    Bottom line will cut you

    Jan 31, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Large company with many opportunities Solid remote working policies

    Cons

    Little work/life balance Pay very low compared to industry Constant cost cutting Leadership is cutthroat

    Continue reading
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    TTEC Response

    We appreciate your candor. Please provide us with more details at formeremployee.ttec.com to allow us to address your concern.

  6. 4.0
    Former Employee

    It Depends.....

    Oct 8, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast hiring process Remote Opportunity Good Pay

    Cons

    Work/life balance You could be switched to another line of business whether you like it or not

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    TTEC Response

    Thank you for sharing your experience with us. We appreciate your time and kind words.

  7. 4.0
    Current Employee, more than 3 years

    Teletech Good Place to Work

    Oct 31, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Teletech is a good place to work. Work in the corporate office and there are plenty of opportunities to learn business and accounting practices domestic and internationally. The company strives to have a work life balance and wants its employees to be engaged.

    Cons

    The benefits and pay fair.

    Continue reading
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    TTEC Response

    Sr Social Media Specialist

    Thank you for taking the time, we truly appreciate the positive feedback.

  8. 5.0
    Current Employee

    Challenging than others

    May 14, 2012 -  in Englewood, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company appreciation to its employees Trust and respect is what you can expect to the management at TeleTech Job is very challenging to me

    Cons

    Lacking work and life balance at times but I'm sure you'd expect this in any industry. They can still improve in this area.

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  9. 5.0
    Former Employee, more than 1 year

    GOOD WORK CULTURE AND HEALTHY TERMS FOR EMPLOYEES

    Oct 6, 2021 - Customer Support Executive in Ahmedabad
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Recognition and Rewards as per your work contributions, Career Opportunities, Professionalism, Work Environment

    Cons

    Work life balance is sometimes too much as with all bpo related companies work timings are sometimes week-off schedules can be improved too.

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    TTEC Response

    Senior Social Media Specialist

    We value your feedback on how we can improve experiences for teams at TTEC. Thank you for taking the time!

  10. 4.0
    Current Employee

    Overall - Great Work Environment

    Mar 28, 2022 - Team Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Team Environment- Monthly Goals - Friendly Management

    Cons

    Communication - Lack of Organization at Times - Home and Work Life Balance

    Continue reading
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  11. 3.0
    Current Employee, more than 1 year

    Great people but IT dept is a mess

    Apr 23, 2019 - Software Systems Architect in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I enjoy interacting with my colleagues and my director is really good at his job. Great work/life balance and very flexible.

    Cons

    The company itself struggles quite a bit to make profitable decisions. Initiatives don't really turn out as envisioned. Upper management is in place because of tenure not skill. Too many chiefs. Isn't really a place where you can grow your career.

    2 people found this review helpful
Viewing 1 - 10 of 213 Reviews
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Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where...More

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TTEC

27 days ago

We're taking Times Square by storm! We're proud to be recognized by Nasdaq for our latest ESG Report milestone. We're committed to sustainability and social responsibility, and we're excited to continue raising the bar in delivering exceptional experiences.
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TTEC

54 days ago

We are thrilled to be recognized for the 5th year in a row as the Best Workplace in the BPO Industry by CompuTrabajo. We are incredibly grateful for the contributions of each TTEC member, as without them, this recognition would not have been possible.
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