TUI Group Reviews | Glassdoor

TUI Group Reviews

Updated January 18, 2017
42 reviews

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5.0
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TUI Group Joint CEO Friedrich Joussen
Friedrich Joussen
8 Ratings

42 Employee Reviews

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Pros
Cons
  • work/life balance of colleagues was not in good (in 6 reviews)

  • Often felt like just a number to higher managers and they did not take employees views into account when making decisions (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Don't know why the bad reviews. Pretty chill so far."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TUI Group full-time (Less than a year)

    Pros

    -Super relaxed environment.

    -This place is dog friendly, has a drink cart on Fridays, and "just get it done" mentality. My boss gives me full reign of how i accomplish my projects. She just says getting it done is my business, that it gets done is hers. So i just take my time and go about things my way and submit them when I think its time.

    -There is a program here where between 9-18 months, you can go on one of our shorter trips (10-14 days) for free as long as you help out on it, answer your emails, all that, ...and you get your regular salary too!

    -I was told that work starts at 8 but, that its no big deal if traffic or my biking to work brings me in at 8:30 (there is a shower on site here. your mileage may vary), just stay a bit later or take a short lunch if you are too late.

    -The people here are really in to travel. Like super into it. This can be a con if you aren't into it but, if you are reading this, you are probably doing research because you applied to a job here... because you are really into travel.

    -Again, its just super chill here.
    -Also, this place comes with a gym membership.

    Cons

    -Dog friendly can be a con if you don't like dogs. I don't mind them, some people do.

    -Very open. It's on you to accomplish the tasks you are given. Some people hate that. I love it. My boss just says, here's what needs to happen. I figure out how I'd like to go about doing that and she gives me full support. Some people need the structure of "do this, then that, and run it by so and so before i see it". You wont find that here. So, i guess that's a con?

    -Gym is small and men's room only has 3 shower stalls.

    Advice to Management

    I would like more critical feedback. In each of my reviews, there seems to be a mentality of "if it ain't broke, don't fix it." which is great and all, unless you are an employee looking to make improvements in your performance. My boss can be too chill in this way. I guess my performance has been nothing but positive or something but, i don't get any guidance for improvement. just a bunch of "keep up the good work, you are doing great". I've asked her for more critical feedback and she has told me she will generate some.


  2. "Great opportunities to learn and expand"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TUI Group full-time (More than 5 years)

    Pros

    TUI has some of the best teams across many divisions and brands. There are many brands/locations that you could work, making this a potential life career. The benefits packages are excellent.

    Cons

    When it comes to the executives, there are too many cooks in the kitchen. Sometimes things are outsourced, just so that someone external can be blamed for failure.

    Advice to Management

    Own up to mistakes and delegate to internal talent more than you outsource.


  3. "HR Business Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL
    Recommends
    Neutral Outlook

    I have been working at TUI Group full-time (More than 3 years)

    Pros

    great benefits, exciting industry, opportunities to advance

    Cons

    not all senior leadership practice the established TUI behaviors


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great work environment, fun people to interact with"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends

    Pros

    Friendly staff, interesting job meeting many new people every day. Head staff is always willing to help you out and you never need to be afraid to ask for anything. Very flexible in work hours

    Cons

    Mostly part time staff, you can't make a living only doing this job, ships do not come in every day. Sometimes travel is a hassle to get there.


  6. "Need to interview business analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Luton, East of England, England (UK)
    Current Employee - Anonymous Employee in Luton, East of England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TUI Group full-time (More than a year)

    Pros

    multinational company
    good opportunity to move career
    good leadership team

    Cons

    1.it's based in Luton. 2. salary


  7. "Amazing company with good progression"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Progression
    Salary good compared to other tour operators
    Opportunity to work in different countries

    Cons

    I can't think of any!


  8. "amazing company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Coventry, England (UK)
    Former Employee - Team Manager in Coventry, England (UK)
    Recommends

    I worked at TUI Group full-time

    Pros

    team work, progression, bonus, discounted holidays

    Cons

    low salary, shifts, hours, turnover


  9. Helpful (1)

    "rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work hard play hard and

    Cons

    Long hours, uniform not comfortable


  10. "Thomson Shop - Travel Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Advisor in Plymouth, England (UK)
    Current Employee - Travel Advisor in Plymouth, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TUI Group part-time (More than a year)

    Pros

    some great travel benefits, get to explore a lot of holidays with your customers and some discounts and opportunities to experience them.

    Cons

    9-5 style job, have to work weekends, customer complaints handling, a lot to remember, sales pressure.

    Advice to Management

    balance everyone's work load - listen to staff.


  11. Helpful (1)

    "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TUI Group full-time (More than 3 years)

    Pros

    Great culture, working for a customer orientated travel company makes for a highly enjoyable environment, with many others who share the same interests and passions

    Cons

    Salary is sometimes lower than industry rate, especially in digital roles. This reflects the lower margin economics of the travel industry. However, there are plenty of travel perks as part of your package which go a long way to mitigate this.

    Advice to Management

    Ensure that changes to strategy are clearly communicated and provide a better insight into how the business will function internationally going forwards.



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