TUI Group Reviews | Glassdoor

TUI Group Reviews

Updated September 21, 2017
49 reviews

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5.0
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TUI Group CEO Friedrich Joussen
Friedrich Joussen
12 Ratings

49 Employee Reviews

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Pros
  • Sensible work/life balance where possible (in 9 reviews)

  • Trusted Unique Inspiring great people (in 13 reviews)

Cons
More Pros and Cons

  1. "Great work environment, fun people to interact with"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends

    Pros

    Friendly staff, interesting job meeting many new people every day. Head staff is always willing to help you out and you never need to be afraid to ask for anything. Very flexible in work hours

    Cons

    Mostly part time staff, you can't make a living only doing this job, ships do not come in every day. Sometimes travel is a hassle to get there.


  2. "HR Business Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL
    Recommends
    Neutral Outlook

    I have been working at TUI Group full-time (More than 3 years)

    Pros

    great benefits, exciting industry, opportunities to advance

    Cons

    not all senior leadership practice the established TUI behaviors

  3. "Great opportunities to learn and expand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TUI Group full-time (More than 5 years)

    Pros

    TUI has some of the best teams across many divisions and brands. There are many brands/locations that you could work, making this a potential life career. The benefits packages are excellent.

    Cons

    When it comes to the executives, there are too many cooks in the kitchen. Sometimes things are outsourced, just so that someone external can be blamed for failure.

    Advice to Management

    Own up to mistakes and delegate to internal talent more than you outsource.


  4. Helpful (1)

    "Don't know why the bad reviews. Pretty chill so far."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TUI Group full-time (Less than a year)

    Pros

    -Super relaxed environment.

    -This place is dog friendly, has a drink cart on Fridays, and "just get it done" mentality. My boss gives me full reign of how i accomplish my projects. She just says getting it done is my business, that it gets done is hers. So i just take my time and go about things my way and submit them when I think its time.

    -There is a program here where between 9-18 months, you can go on one of our shorter trips (10-14 days) for free as long as you help out on it, answer your emails, all that, ...and you get your regular salary too!

    -I was told that work starts at 8 but, that its no big deal if traffic or my biking to work brings me in at 8:30 (there is a shower on site here. your mileage may vary), just stay a bit later or take a short lunch if you are too late.

    -The people here are really in to travel. Like super into it. This can be a con if you aren't into it but, if you are reading this, you are probably doing research because you applied to a job here... because you are really into travel.

    -Again, its just super chill here.
    -Also, this place comes with a gym membership.

    Cons

    -Dog friendly can be a con if you don't like dogs. I don't mind them, some people do.

    -Very open. It's on you to accomplish the tasks you are given. Some people hate that. I love it. My boss just says, here's what needs to happen. I figure out how I'd like to go about doing that and she gives me full support. Some people need the structure of "do this, then that, and run it by so and so before i see it". You wont find that here. So, i guess that's a con?

    -Gym is small and men's room only has 3 shower stalls.

    Advice to Management

    I would like more critical feedback. In each of my reviews, there seems to be a mentality of "if it ain't broke, don't fix it." which is great and all, unless you are an employee looking to make improvements in your performance. My boss can be too chill in this way. I guess my performance has been nothing but positive or something but, i don't get any guidance for improvement. just a bunch of "keep up the good work, you are doing great". I've asked her for more critical feedback and she has told me she will generate some.


  5. "Assistant Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TUI Group full-time (More than 3 years)

    Pros

    Stable and employee focused company

    Cons

    Pay is on the low side

    Advice to Management

    Work on establishing consistent pay scales - disturbing lack of consistency - subordinates sometimes making as much as managers. Men seem to make more overall.


  6. "Great Place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Architect in Crawley, West Sussex, South East England, England (UK)
    Former Employee - Business Architect in Crawley, West Sussex, South East England, England (UK)
    Recommends

    Pros

    Great corporate culture. I worked in the head office as a business analyst and everyone from the cleaners to high level management had a commitment to the company and its goals. People working together on the surprisingly complex task of delivering quality hoidays to people at affordable prices. Full of really nice looking people (regardless of your preferences) as well!

    Cons

    Whilst the corporate culture is great, the corporation as a whole was prone to fairly major and rapid mood swings. Things would seem to go from very positive to very negative dpending on individual news items and current world wide events. Admittedly I was there for the tsunami in which th company lost both clients and employees, however the reactive nature of the workplace went way beyond that understandble reactiuon to a shocking incident. Small news items would lead to big chnages in policy only to have them changed back again a few days later.

    Advice to Management

    A longer field of vision would lead to less corporate fire fighting.


  7. "Travel with smile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Agra, Uttar Pradesh (India)
    Current Employee - Anonymous Employee in Agra, Uttar Pradesh (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TUI Group full-time (More than 3 years)

    Pros

    The best company to deliver best services to client

    Cons

    take care our client important things

    Advice to Management

    they are very gud

  8. "TUI TRAVEL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tour Guide in Cairo (Egypt)
    Former Employee - Tour Guide in Cairo (Egypt)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TUI Group full-time (More than 8 years)

    Pros

    TUI Travel is one of the Biggest travel agents in the whole world

    Cons

    TUI Travel is one of the Biggest travel agents in the whole world while their only problem that u have to be legible to live and work in UK which represents a big deal for many condidates who are seeking to work with them


  9. "It was amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Children's Representative in Los Cristianos (Spain)
    Former Employee - Children's Representative in Los Cristianos (Spain)
    Recommends
    Approves of CEO

    I worked at TUI Group full-time (Less than a year)

    Pros

    Great opportunities, memories that will last a lifetime, make new friends

    Cons

    Hard work sometimes, got to be motivated

    Advice to Management

    You guys are fantastic


  10. "THE BEST TRAVEL INDUSTRY EMPLOYER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Adviser in Royal Tunbridge Wells, England (UK)
    Former Employee - Travel Adviser in Royal Tunbridge Wells, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TUI Group full-time (More than 3 years)

    Pros

    Good Salary
    Fantastic product
    Easy to use system
    Great training program
    Beautiful destinations
    Good staff offers
    Easy working environment
    Amazing team and manager

    Cons

    Mystery shoppers are probably one of the hardest things to deal with as they really stress you out and you feel unnatural serving when knowing they are going to come.

    Advice to Management

    Training was great when I started and my team were fabulous. An education wouldn't go a miss as I know it really improves product knowledge.


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