TUI Group Reviews | Glassdoor

TUI Group Reviews

Updated June 27, 2017
65 reviews

Filter

Filter


4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
TUI Group CEO Friedrich Joussen
Friedrich Joussen
11 Ratings

65 Employee Reviews

Sort: Popular Rating Date

Pros
  • Sensible work/life balance where possible (in 9 reviews)

  • You have the possibility to work nearly everywhere around the world (in 7 reviews)

Cons
More Pros and Cons

  1. "Great opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TUI Group full-time

    Pros

    Large company with very different divisions (retail, contact centre, airline, HO and overseas) so lots of opportunity to gain experience and move around for development. Great travel opportunities and benefits.

    Cons

    No work life balance, high expectations for lower salary, can feel like a number as it's such a large organisation, difficult to make changes for the better.

    Advice to Management

    Flexible working needs to be implemented, trust and respect employees that are passionate about working for the company and don't expect an employee to do the role of 2 or 3 employees.


  2. "Customer Service center agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service/Sales Agent in Ostend (Belgium)
    Current Employee - Customer Service/Sales Agent in Ostend (Belgium)
    Recommends
    Positive Outlook

    I have been working at TUI Group full-time (More than 5 years)

    Pros

    Veel inzet voor personeel.
    Mogelijkheid tot thuiswerk.
    Beloning op anciënniteit.
    Mooie personeelskorting op reizen en andere extra legale voordelen.
    Toffe (internationale) sfeer

    Cons

    Lage loon (eigen aan sector) + veel kennis nodig voor de job tegenover de verloning
    Onregelmatige uren (elke dag een andere shift tussen 8:00 en 11:00 beginnen).

    Advice to Management

    Er is een groot verschil op Kwaliteits-en werkbeoordeling tussen de csc's van Zaventem en Brussel. Daar is nog veel werk aan om dit op een eerlijke manier te laten verlopen.


  3. "Pros and cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TUI Group full-time

    Pros

    Concessions, great atmosphere, lovely employees. Promote and employee within.

    Cons

    Feel quite replaceable and sometimes just a number. Salaries low compared to competitors

    TUI Group Response

    Jun 26, 2017

    Many thanks for your review, we are very lucky to have such a great team here at TUI. We are working hard to improve communications so colleagues feel included – improvements to our intranets ... More


  4. "Resort Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TUI Group full-time

    Pros

    Depends on which country/region/resort you are placed, but treatment of staff was very good in comparison to other companies I have worked for and management genuinely cared about your development/well-being. Also a lot of perks to the job e.g. experiences, travel!

    Cons

    Staff accommodation can be here or there.

    Advice to Management

    Keep it up!

    TUI Group Response

    May 9, 2017

    Many thanks for a great review. All the best for the future.


  5. "Fin Mgr"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good atmosphere and office space

    Cons

    difficult to progress, can be political


  6. "Uitstekende werkgever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TUI Group (More than 5 years)

    Pros

    TUI is een fijne werkgever om voor te werken. Binnen de kaders heb je veel vrijheid en er wordt goed voor het personeel gezorgd.

    Cons

    De salariëring is in de reisbranche niet in verhouding.


  7. "Good work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Executive in Luton, South West England, England (UK)
    Former Employee - Marketing Executive in Luton, South West England, England (UK)
    Recommends
    Positive Outlook

    I worked at TUI Group full-time (More than 3 years)

    Pros

    Great company benefits, effective team meetings, good communication from senior members, training encouraged

    Cons

    Very low opportunities to be promoted within the workplace

    Advice to Management

    see potential in current staff to move up the ladder or you will lose them

    TUI Group Response

    Apr 7, 2017

    Thank you for taking the time to leave a review, its good to hear that the work that has been put in to improve communication is making a difference - Town Halls with the MD, video updates from ... More


  8. "Dynamic and entrepreneurial"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TUI Group full-time

    Pros

    Growing and dynamic company with dedicated people working there. A good place to work in a very interesting environment

    Cons

    The tourism industry is not the best paid sector. The small profit margins result in a strong pressure on cost reduction and strain on resources.

    Advice to Management

    Bring more structure and a better thougth through IT infrastructure in the organisation to relief onerous operations

    TUI Group Response

    Mar 28, 2017

    Many thanks for leaving a review, we do have a great team here and we are really pleased to hear you enjoy the environment. It is always good to get your feedback and there are many ways you can get ... More


  9. "Bewertung"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at TUI Group full-time

    Pros

    Work life balance kann stimmen

    Cons

    Bezahlung ist absolut nicht die beste

    Advice to Management

    Nachhaltigkeit


  10. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Luton, East of England, England (UK)
    Current Employee - Anonymous Employee in Luton, East of England, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TUI Group full-time

    Pros

    Opportunity is there if you want it
    Big focus on talent development

    Cons

    Difficult to get things done - too much red tape.
    Low pay in comparison

    Advice to Management

    Make processes simpler


Showing 65 of 238 reviews
Reset Filters