TUI Group Reviews | Glassdoor

TUI Group Reviews

Updated October 15, 2017
240 reviews

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240 Employee Reviews

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Pros
  • Sensible work/life balance where possible (in 8 reviews)

  • Trusted Unique Inspiring great people (in 13 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "vacation planning rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at TUI Group full-time

    Pros

    Fun friendly working environment, not like working in a call center

    Cons

    No opportunity to advance within company


  2. Helpful (8)

    "A frustrating environment for forward-thinking employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work/life balance is good, time-off is OK

    Cons

    Poor management, lack of decision-making, fear of change and resistance to using tools online to promote their product.

  3. Helpful (3)

    "Bit shaky"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clearwater, FL
    Current Employee - Anonymous Employee in Clearwater, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at TUI Group full-time (More than 5 years)

    Pros

    Products are brilliant.
    Health insurance is very affordable.
    Location is convenient.

    Cons

    Only 6 bank holidays
    Some departments are allowed flexible work schedules
    Uk team has completely different freedom of flexibility and working from home than the U.S. office
    US office gets the least amount of bank holidays,
    Not closed day after Thanksgiving
    Exec team is out of touch with technology and customer experience
    Micromanaged
    If you are a manager, you are not allowed to run your team
    Pay is lower than average

    Advice to Management

    Let people get their jobs done
    Stop coming up with ideas that affect many people and just throw it in their laps, get the people who are doing the works ideas as to when things can get accomplished. Treat everyone fairly, and equally.
    Actually give people raises.


  4. Helpful (3)

    "Things don't move fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer in San Francisco, CA
    Current Employee - Web Developer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TUI Group full-time (Less than a year)

    Pros

    Relaxed atmosphere. People aren't very strict. Healthy work-life balance.

    Cons

    It can be hard to get things done, like working with HR and figuring out the bureaucracy.


  5. Helpful (4)

    "An international experience with many exciting challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Support Manager
    Current Employee - Commercial Support Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TUI Group full-time (More than a year)

    Pros

    - international working environment
    - opportunity to develop and try many different types of roles
    - dynamic and result driven company

    Cons

    - as it is a large organisation, the internal politics can be inefficient and time consuming
    - although it is an international environment it is still challenging to move roles across businesses if you do not know the right people. (HR have limited visibility, motivation to work across businesses and markets)

    Advice to Management

    - continue to challenge yourselves
    - evaluate/analyse cost savings and actions better and understand what their long term impact will be for the business


  6. Helpful (1)

    "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TUI Group full-time (More than 3 years)

    Pros

    Great travel benefits, employee reviews consistent.

    Cons

    Brands and different companies under main holding company tended to be convoluted.


  7. Helpful (1)

    "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great management, great people, great growth opportunities

    Cons

    not much rewards for working on weekends

  8. Helpful (3)

    "Luxury Travel, but employees are not respected"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    You're constantly learning about new destinations for travel. Once in a while you can take advantage of a good travel deal.

    Cons

    Senior management does not support or provide enough resources to allow employees to do a great job. Staff is overloaded and overworked, resulting in low morale.

    Advice to Management

    Treat your regular employees better; they are the ones making memorable trips happen for employees. Treat employees with respect and compensate them appropriately.


  9. "Great work environment, fun people to interact with"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends

    Pros

    Friendly staff, interesting job meeting many new people every day. Head staff is always willing to help you out and you never need to be afraid to ask for anything. Very flexible in work hours

    Cons

    Mostly part time staff, you can't make a living only doing this job, ships do not come in every day. Sometimes travel is a hassle to get there.


  10. "Management bit stale need new ones with better ideas!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TUI Group full-time (Less than a year)

    Pros

    Travel concessions, work and family lifestyle balance, some genuinely nice people there, good training opportunities for development

    Cons

    Management need to be more specific on team goals and objectives which can result in staff not receiving the correct direction and other teams can get very frustrated due to lack of delivering!!

    Advice to Management

    Change all management who's been there more than 2yrs!! Especially in IT


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