TWG Insurance Client Advocate Reviews | Glassdoor

TWG Insurance Client Advocate Reviews

Updated Sep 17, 2014

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4.3
100%
Recommend to a Friend
100%
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TWG Insurance CEO Mark E. Jones (no image)
Mark E. Jones
3 Ratings
  1. Helpful (2)

    "People here are awesome to work with and management maintains a steady vision of our personal and company goals."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Advocate in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TWG Insurance full-time for more than a year

    Pros

    Environment, Salary, Company Events, Pay Structure, Co-workers and Management styles make this a great place to learn and grow within the company.

    Cons

    One may find themselves overwhelmed with all of the information that needs to be learned during training. One may also encounter themselves with late hours if one doesn't keep up with the day's work load.

    Continue reading
    TWG Insurance2013-06-26
  2. "Great place if you like insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Advocate in Irving, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TWG Insurance full-time for less than a year

    Pros

    Culture was great, everyone there was super nice and always willing to help. During training, they throw a ton of information at you but they really want you to understand and help you in any way to learn the industry. Once on the floor, when you need help or have any questions everyone there is always willing to help. They also try to have events set up for the employees to get to know everyone better which is always nice. Breakfast from Panera on Friday, free beer when they do awards once a month.

    Cons

    You basically work in a glorified call center, so you are constantly getting phone calls. When someone is missing from work you can tell because of how many calls are on hold. They hire a lot of college grads that do not realize how little they are getting paid, and it settles in more when you are getting paid the same as someone that doesn't have a degree, which then gets you thinking as to why you even went to college. Another thing is that I found myself staying an hour to two hours after my shift was done in order to get through all the people I needed to call, you get faster with time. Another thing is that even though the people there are nice, there was ALOT of gossip, and one of the things I hate the most in the job place is gossip. We are all adults, there is no need for this in the office. Some people also see their position as higher than others at times.

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    TWG Insurance2014-09-17
  3. Helpful (2)

    "The Funnest Job I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Advocate in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TWG Insurance full-time for less than a year

    Pros

    I love my current role with the company because of the atmospere that we get to work in every day. I love the people around me and we are always doing things to involve our front office with the sales and customer services teams.

    Cons

    We need more employees to help with the workload.

    Continue reading
    TWG Insurance2013-06-20

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