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TWG Insurance

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TWG Insurance

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TWG Insurance Reviews

Updated Sep 29, 2021

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Found 77 of over 80 reviews

4.0
80%
Recommend to a Friend
84%
Approve of CEO
TWG Insurance CEO Mark E. Jones (no image)
Mark E. Jones
60 Ratings

Top Review Highlights by Sentiment

Pros
  • "The people here are great and I can honestly say that I enjoy coming to work each day.(in 15 reviews)
  • "There is so much opportunity for those who want it, but success does not come easy.(in 8 reviews)
  • "My manager and other employees are always thankful for my help.(in 7 reviews)
  • "Fun work environment and plenty of events/parties that allow for socializing outside of the office.(in 7 reviews)
  • "If you're a machine and can grind it out for more than 3 years, you can make good money when your renewals start coming in on a large scale (top producers make 6(in 6 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, less than 1 year

    Account Executive

    Apr 11, 2018 - Account Executive in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The best thing about working at Goosehead, is being able to help other people find solutions with their insurance. An added bonus is you're surrounded with a great family of liked minded people. Since the day I started, I have felt more than welcomed in the office, and building relationships with my superiors and mentors is a huge Pro. More importantly, having coaches available to my everyday process. This is only setting me up for the mass amount of success that can be achieved here at Goosehead. The work environment is Great! Management is world class and having them as mentors through your process, just gives you the most grit and drive to making sure you're performing and organized daily.

    Cons

    The only Con is there is a lot to distinguish through the carriers. But rather than con, it's more of an educational process. It comes with time. Everything about Goosehead is tremendous and World Class.

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  2. 2.0
    Former Employee, more than 3 years

    N/A

    Sep 29, 2021 - Supervisor in Golden, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There were no pros I can speak of

    Cons

    Bad benefits and low wages

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  3. 3.0
    Former Employee, more than 5 years

    Typical Sales Job

    Feb 25, 2021 - Account Executive in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun people and steady industry

    Cons

    Low starting pay, robotic sales calls, boring product

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  4. 3.0
    Former Employee, less than 1 year

    OnLY

    Aug 25, 2019 - Atn in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good, Communicative, Opportunity to grow.

    Cons

    Difficult team, Sometimes they don't give good directions.

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  5. 4.0
    Current Employee

    Work hard or don't try

    Mar 25, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You can really make great money if you make it through

    Cons

    Hard to sell insurance, work till 6 everyday but friday

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  6. 5.0
    Current Employee, more than 1 year

    Great place to work and grow with if you are willing to work hard.

    Sep 19, 2014 - Account Executive in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Fairly young company, a lot of hires directly from college so it is a really good environment if you are in the 21-35 age bracket. - As a quickly growing company (fastest growing independent insurance agency in the US) there is and will continue to be A LOT of room for advancement. - The company does a good job of setting up extra-curricular events and rec league teams for the employees to enjoy. Dodgeball, Softball and Volleyball leagues as well as monthly happy hours and other events. - For the sales side, the pay is as good as you are and grows overtime since you get renewals every year on the clients that you maintain. The longer you stay, the more you make regardless of advancement opportunities. - Management has shown that they care about the well being and happiness of the employees. - The company has strong ethical values (hard to find in the insurance world) and has shown time and time again that they will cut loose people who breach integrity or write unethical business (even top producers and tenured agents).

    Cons

    - Training can be arduous and a lot is expected of you. - Like any sales position, it is very stressful (especially when you are behind) and can sometimes become overwhelming if you are not good at managing your stress. - Especially early on, you will be putting in a lot more than 40 hours a week. But in this job, the more you work the more money you can make and the faster you will advance so if you are willing to work hard early and often it will pay off dividends. - Benefits, while affordable, are a bit lackluster when it comes to coverage. - If you want an easy job where you come in, chill and get on Facebook from 9-5 this is not the place for you.

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  7. 3.0
    Former Employee, less than 1 year

    Great place if you like insurance

    Sep 17, 2014 - Client Advocate in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture was great, everyone there was super nice and always willing to help. During training, they throw a ton of information at you but they really want you to understand and help you in any way to learn the industry. Once on the floor, when you need help or have any questions everyone there is always willing to help. They also try to have events set up for the employees to get to know everyone better which is always nice. Breakfast from Panera on Friday, free beer when they do awards once a month.

    Cons

    You basically work in a glorified call center, so you are constantly getting phone calls. When someone is missing from work you can tell because of how many calls are on hold. They hire a lot of college grads that do not realize how little they are getting paid, and it settles in more when you are getting paid the same as someone that doesn't have a degree, which then gets you thinking as to why you even went to college. Another thing is that I found myself staying an hour to two hours after my shift was done in order to get through all the people I needed to call, you get faster with time. Another thing is that even though the people there are nice, there was ALOT of gossip, and one of the things I hate the most in the job place is gossip. We are all adults, there is no need for this in the office. Some people also see their position as higher than others at times.

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  8. 3.0
    Former Employee, less than 1 year

    TWG Summer Account Executive Intern

    May 8, 2014 - Intern in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun people to work with, young company

    Cons

    to much time spent training

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  9. 2.0
    Former Employee, more than 3 years

    Glad to be out of this company..best thing I ever did

    Jan 30, 2014 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -You will meet some nice people here -The company does do fun events from time to time such as dodge-ball tournaments, BBQ, fancy holiday party -Office space is nice and breakfast was provided every week -Some people have flexible schedules where they are out of the office more and able to set their own schedule -Sometimes during hot periods the company will let you wear shorts or have theme days -Casual Fridays

    Cons

    -Compensation is ridiculous- the company hired a lot of people right out of college who don't realize how little they are making and killing themselves to do so -Long hours expected- they have a set schedule of hours 8-6 M-Th and 8-5 F. However, if you are there at 8 and not before its frowned upon. If you leave on time, its frowned upon. And lunch had better be 1 hour on the dot. There is no flexibility for 99% of employees -A certain member of upper management is arrogant and sue happy- tons of employees who have left to go sell insurance have been hit with lawsuits- so be careful if selling insurance is something you want to do as a career (common knowledge within the company.) This person likes to refer to anyone who leaves the company as barnacles on his TWG ship- talks a lot of trash about those who leave the company anytime he wants- company staff meetings, the hallway, etc. -Lots of immature people and drama- they hire right out of college, so its not a shock but this company does not have the maturity of other organizations -Company definitely plays favorites and its no secret who those favorites are, as a result there are a lot of double standards and promotions that don't always make sense -Lots of egos in this company -Company also has people go in and post positive reviews- this is done regularly- so be careful if you are basing your decision off of only the positives

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    2 people found this review helpful
  10. 3.0
    Current Employee, more than 5 years

    Lots of opportunity if you are willing to work for it

    Nov 15, 2013 - Account Executive in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Like other insurance agencies, if you put in the work up front (the first three years or so), you get paid big dividends every year after. You can definitely make a lot of money within a few years and set yourself up for a cushy paycheck in the long-term. Also, you get the feel of managing your own clientele, which helps you build autonomy in your job as you progress in your career. The industry and this firm are very stable, so job security is high. The training program is very helpful and everyone at the company wants to help you succeed.

    Cons

    Even in interviews, you are informed about how tough it is mentally to do well in this job. The learning curve coupled with the small paycheck at the beginning plus long hours don't add up to be worth it for a lot of people. If you have a vision of your priorities, stick to it through the ups and downs and you'll fare better.

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Viewing 1 - 10 of 77 Reviews

TWG Insurance Reviews FAQs

TWG Insurance has an overall rating of 4.0 out of 5, based on over 80 reviews left anonymously by employees. 80% of employees would recommend working at TWG Insurance to a friend and 92% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, TWG Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at TWG Insurance. This rating has improved by 1% over the last 12 months.

80% of TWG Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TWG Insurance 3.8 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at TWG Insurance to be coworkers, management, career development and the cons to be work life balance, senior leadership, benefits.

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Affiliated Companies

Goosehead Insurance Agency, LLC