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TWG Insurance Employee Reviews about "selling insurance"

Updated Jan 30, 2014

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Found 81 of over 81 reviews
4.0
80% Recommend to a Friend
84% Approve of CEO

Found 5 of over 81 reviews

4.0
80%
Recommend to a Friend
84%
Approve of CEO
TWG Insurance CEO Mark E. Jones (no image)
Mark E. Jones
60 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Bad benefits and low wages(in 7 reviews)
  • "Long Hours of The Same Old Thing.(in 7 reviews)
  • "However, our recruiting team is making necessary changes so that average pay, turnover, etc. are portrayed truthfully.(in 4 reviews)
  • "I know Upper Management has personally asked many of their favorite agents to fill out overwhelmingly positive reviews on glassdoor because 'apparently recruits look at this stuff.'(in 3 reviews)
  • "high pressure(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "selling insurance"

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  1. 2.0
    Former Employee, more than 3 years

    Glad to be out of this company..best thing I ever did

    Jan 30, 2014 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -You will meet some nice people here -The company does do fun events from time to time such as dodge-ball tournaments, BBQ, fancy holiday party -Office space is nice and breakfast was provided every week -Some people have flexible schedules where they are out of the office more and able to set their own schedule -Sometimes during hot periods the company will let you wear shorts or have theme days -Casual Fridays

    Cons

    -Compensation is ridiculous- the company hired a lot of people right out of college who don't realize how little they are making and killing themselves to do so -Long hours expected- they have a set schedule of hours 8-6 M-Th and 8-5 F. However, if you are there at 8 and not before its frowned upon. If you leave on time, its frowned upon. And lunch had better be 1 hour on the dot. There is no flexibility for 99% of employees -A certain member of upper management is arrogant and sue happy- tons of employees who have left to go sell insurance have been hit with lawsuits- so be careful if selling insurance is something you want to do as a career (common knowledge within the company.) This person likes to refer to anyone who leaves the company as barnacles on his TWG ship- talks a lot of trash about those who leave the company anytime he wants- company staff meetings, the hallway, etc. -Lots of immature people and drama- they hire right out of college, so its not a shock but this company does not have the maturity of other organizations -Company definitely plays favorites and its no secret who those favorites are, as a result there are a lot of double standards and promotions that don't always make sense -Lots of egos in this company -Company also has people go in and post positive reviews- this is done regularly- so be careful if you are basing your decision off of only the positives

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    2 people found this review helpful
  2. 1.0
    Former Employee

    When they say "it's not for everyone" they mean, "only 2% of you will succeed here. We will weed you other 98% out."

    Dec 14, 2009 - Client Associate in Colleyville, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people - Recruiters do a great job talking up the company. They say it's entrepreneurial, meritocratic, and heading for an IPO, etc. etc. Due to these efforts, they convince a lot of wonderful people to work there. So the people are great - a young, energetic, smart, and fun group. If it weren't for some awesome coworkers, I would have quit long before I did. Good Training - They train you well. After the extensive 6 week training period, I felt I knew a lot about the insurance stuff. I felt ready to begin selling over the phone. Good Long-Term Compensation - If you're a machine and can grind it out for more than 3 years, you can make good money when your renewals start coming in on a large scale (top producers make 6-figures).

    Cons

    No Relocation - My interstate relocation was not paid for. $0 relocation. Not cool, I know. I took a leap of faith only to be disappointed. Not Satisfying - I was pretty jazzed up when I started at the company. It was my first job after college and I was determined to work hard and progress fast within the 'meritocratic' environment. I had a couple of sales jobs under my belt, and I was ready to make things happen. But soon my energy level slowly began to fall, and coming to work each day seemed to get harder and harder. Why? It was so UNSATISFYING. No face-to-face interaction with clients. They recruit the outgoing and personable. But the outgoing type will most likely feel very unfulfilled. Call-Center-Like - The reality is, it's a glorified call center. You show up to work at 8a.m., pick up the phone and begin to call 'warm' internet leads for people that are looking for home or auto insurance. You run some quotes and try to sell them some insurance because you think you found them a great deal. Call after call until 6p.m. The more people you pump yourself up to call, the more you will sell - it's a numbers game. Sure, you may hit your sales goals only to get a pat on the back or a handshake from the CEO and maybe an extra $100-$300. Worth it? Not unless you like what you are doing and can commit long-term. Managers/Directors do the Same Job - I was shocked to see that managers and directors were still on the phones selling insurance just as much as any other agent. They had more responsibilities and were still expected to hit very high sales goals. Still a desk job! High Pressure - I was always feeling the pressure to reach my predetermined goal. And when I did, it was difficult to start over again at the beginning of the month. I had friends that developed health problems under the high stress environment. Benefits not that Great - I thought I would at least have some great health insurance. After all, this is an insurance company. Not so. High premiums deducted from my pay check even with extremely high deductible. Summary - So when they say 'it's not for everyone' they really mean it. Very few survive and will succeed in the cutthroat, weed-out environment. The worst part, corporate will keep your clients and all of the hard-earned renewals when you decide it's not for you.

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  4. 5.0
    Current Employee

    Phenomenal Structure Compared to Previous Sales/Consulting Positions I've had; but Definitely Not for Everyone.

    Jun 16, 2011 - Account Executive in Irving, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you have the fortitude and desire to work hard, smart and ethically to earn a great long-term living with reasonable job security and a positive working environment, this is an excellent place for you: The most important word in the previous sentence is the word "If." A ton of the posts on this site highlight a romanticized view of the perfect job for everyone, and others are clearly posted by disgruntle employees upset about their lack of success in the workplace or the fact that they were caught doing things they shouldn't. One of the things I respect most about this company is that no one employee is view by the upper management as 'above the law' so to speak. I have worked in various corporate environments and learned that unfortunately incompetence and laziness are simply a matter of life with many of America's top companies (name banks, hospital, government agency or restaurant to your self and observe their employees if you doubt this). At TWG I have a daily goal which is reasonably realistic (admittedly aggressive, as any progressive sales company should be), and a weekly and monthly goal based on this number that I am expected to achieve; and rewarded when I do so. I fully acknowledge that the company's checks and balance system will become aware if I engage in any destructive practices. This means that I have absolutely zero incentive to try to lie, cheat or steal my way to the top. I have to rely solely on my principles, sales skills, and hard work to achieve success. The income structure clearly supports employees who have a long-term commitment to the company, and justifiably so. Realistically, why would any relatively young company reward fair-weather employees? I, personally, want to work for a company that I know is providing a service to its clients, and will benefit me long-term for helping to provide that service. Quite honestly, I don't care much about the first year's income; with the economy as it is I'm thankful that I haven't had to miss a paycheck since I started work after College. I'm more concerned that I will be able to support my family when they need me years down the road, that I'll be able to retire comfortably and enjoy a long-lasting career without the stress of job hopping every few years. The innovative nature of the company is also quite impressive. Having bought and sold several houses prior to employment here, and helping dozens of others to do the same, I have never seen many of the features utilized by TWG in this industry. It is very refreshing to be able to correctly state to my friends that no other insurance company that I know of does business the way that we do, and that I can confidently state that for a very large majority of our prospective customers, we are poised to provide them the best service available. (Hats off to our service team for this, especially) The lower level management system currently in place is proving to be pretty effective as well. I have regular meetings behind closed doors with my immediate supervisor so that I can discuss any issues or concerns that I have with my performance, with my co-workers, etc. I have yet to have an concern that wasn't answered swiftly and to my satisfaction. While no management style is perfect for everyone, the "How Can We Help You Be Successful" attitude is immensely appreciated. Even when I have been behind my projected goal (and have been a few times), meetings focus on the necessary changes required to return my production numbers back into the black. It's never a question of "Why are you under performing" but has so far always been "I know you can perform better; how can I help you reach your potential?"

    Cons

    If you want a 9-5 job that will let you get by with minimum effort and no real commitment and dedication, please don't waste your time or our corporate resources. Is this the easiest job ever? No Will you work long hours? Yes Will you earn more than the Salary the first year? No (in fact, the CEO informed me prior to my accepting the offer letter that I should anticipate earning at or around the salary the first year) Will there be pressure to work overtime? Not if you work hard during the regular 44 hour work week! Do I work more than the required 44 hours? Yes, solely because of my poor (but improving) time management skills, and has only included one Saturday due to a ton of missed production days that I needed to catch up from. If you plan on working for a year or two, then moving on to something else, please don't even apply for this position. Since the model is based for long-term employee benefit and retention your first year will require a lot more work than other sales jobs. If you want to make 100K your first year out of college, then go sell mortgages and accept the risk of no residual income if your sales falter. If you can accept a modest income while you build a book of business worthy of being rewarded year after year, then the model works for you. The job is office based. You will likely be at a desk for a year doing nothing but selling insurance. If you join with the intentions of moving on to bigger and better things within the company, make sure that you can accept paying your dues becoming proficient at phone-based sales before you expect anyone to give you a shot at any more prestigious positions or sales models. If you can't handle rejection, don't like pressure, or are easily frustrated with customers doing illogical things this probably not a good fit for you. Since we service a very broad market we see a lot of people make poor choices and it can be very frustrating when people tell you 'no' for the sole reason that they are willingly doing the wrong thing because it takes less effort or feels better. Again I stress the largest con: This job requires a lot of work. At times it feels futile (as any sales agent will tell you on a bad day) to try to keep up with all of the activities and follow ups with customers that require attention. Sometimes I feel so limited by my time management that I have no clue how more senior agents produce so well and maintain their work-life balance. Any new hires should remember to focus long term, and always practice principles that hold true regardless of scale. I'm working on this greatly, and have improved some, but am still not as efficient as I would like to be, and will likely take a good bit longer to satisfy myself. Also, if you're the type of sales person prone to manipulate, fabricate, mislead, or otherwise misrepresent material information just to get the sale or earn the revenue, don't even bother with TWG. The checks and balance system will catch you, and is ever-improving. While honest mistakes happen, it is very evident that malicious behavior of this nature is not tolerated, regardless of how much revenue you're bringing in.

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    14 people found this review helpful
  5. 2.0
    Former Employee

    Not the job you think it is...

    Aug 13, 2009 - Client Associate in Colleyville, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Young people, casual work enviroment. There people are all very friendly and very smart. Most came from great colleges.

    Cons

    Too many hour, more than they say. You sell property & casualty insurance, they try to walk around the main job functions with 'it's fun & you can be director'. I've seen new employees come in on their first day, suprised they are selling insurance. You won't make as much money as they say, unless you work more than 60 hours a week.

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  6. 4.0
    Current Employee

    TWG, The Real Deal.

    Nov 20, 2009 - Client Associate in Colleyville, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I always enjoy reading reviews from glassdoor.com, but in the back of my mind I am always curious how honest and open these reviews are. Current employees are always giving rave reviews and Former employees may not have the best things to say. As a current employee, I will admit that my opinion may be bias. I am going to be as real as I can and tell it like it is. PROS- The People - Young, energetic, fun company. Everyone is for the most part at a similar place in life and this coupled with the ambition that our employees have make for a very special work atmosphere. Earning potential - The annuity aspect of TWG 's compensation model ensures that as your book of business grows, so does your income. Meritocracy - You are paid for your performance. If you bring it, you’re rewarded. If you don't perform, you aren’t rewarded. It’s a simple yet effective system. Job Stability - Recession or not, everyone needs insurance. Waking up everyday and knowing that tough economic times will not affect my livelihood is a good feeling. Career development - TWG is all about long-term vision. This is not a watering hole, it is a career. Everyday I come to work; I am investing in MY future. If you are looking for a 1-2 year job to take fresh out of college before going back to Grad School, then this job isn't for you. If you are looking for a job where you will excel working 44 hour work weeks, this job isn’t for you. It is a high octane sales environment.

    Cons

    Not necessarily Cons of the job, but things you should know and consider before accepting an offer. Expectations (Call Center Sales) - THIS IS A SALES POSITION. You are selling property and casualty insurance. If you have no interest in sales, then quit looking into TWG. I am not saying you have to be deeply passionate about sales. You do need to understand that every aspect of the job involves sales and be willing to commit to that. Even our directors still spend a good portion of their day on the phone with clients. Understanding this early on will help you in determining whether TWG is a good fit for you. Intensity - This job is about performing and your performance is closely tracked. You have goals and held accountable to reach these goals. This may mean working 60 hour work weeks. Welcome to the real world.

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    3 people found this review helpful
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