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Tacit Knowledge

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Tacit Knowledge

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Tacit Knowledge Employee Reviews about "newgistics"

Updated Oct 13, 2017

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4.5
86%
Recommend to a Friend
100%
Approve of CEO
Tacit Knowledge General Manager and Senior Vice President James Bullock (no image)
James Bullock
5 Ratings
Pros
  • "Outstanding work / life balance(in 13 reviews)

  • "No politics, growing, solid and experienced peers(in 5 reviews)

  • Cons
  • "Once the Newgistics merger went into full force, the culture went south(in 4 reviews)

  • "Typically not much travel from delivery offices (Moldova, Mexico) to full-service offices (San Francisco, New York, London)(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "newgistics"

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    1. 5.0
      Current Employee, less than 1 year

      Best job of my career

      Oct 14, 2015 - Senior Software Engineer in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Commitment to IT craftsmanship in a wholistic sense, work-life balance, no politics amongst colleagues, no passengers on project teams, colleagues who are balanced in having great skills and personality (you want to have drinks with them), lots of client-facing opportunities if you are at an onshore office.

      Cons

      Benefits aren't as great even though the salary is more than competitive. Currently we have more work than we can recruit good enough people for, and a lot of old-timers are leaving. There is still worry that Tacit will lose its culture of craftsmanship as it merges more closely with Newgistics.

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      3 people found this review helpful
    2. 1.0
      Former Employee, more than 1 year

      Once great, quickly went down hill...

      Oct 13, 2017 - Senior Consultant in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Once had a highly regarded reputation in the eComm/CMS space. I worked with some of the most talented engineers and delivery professionals in my career, many of which I've stayed close friends with.

      Cons

      Once the Newgistics merger went into full force, the culture went south. HQ in Austin was absolutely clueless on how to maintain good culture with highly skilled knowledge workers in San Francisco. Benefits were cut, upward mobility was virtually nonexistent, and there was a mass exodus of top notch leadership. The managers that remained or were brought in were absurdly incompetent and sometimes unethical. It caused a steady outflow of top talent to where the great culture that once thrived became virtually unrecognizable. The sales pipeline was once overflowing and then it dried up. HR was the worst I've ever seen in any company. When they cut our benefits, they had an entire year to communicate the change, yet they waited until just before benefits enrollment. They were also very poor at time keeping, many times making mistakes in payroll and vacation accrual.

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      5 people found this review helpful
    3. 3.0
      Former Employee, more than 3 years

      Used to be great

      Aug 10, 2015 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great local team Stellar benefits Amazing ideas Great office and location great work/life balance Most of the managers have the employees best interests at heart

      Cons

      Integrating with Newgistics has been challenging and half of the time no one knows what they are doing. Lack of value for employees as Newgistics sees them as a number. Total lack of profit sharing. Most of the new executive team is at best so so. Crappy pay

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      6 people found this review helpful
    4. 5.0
      Current Employee, more than 3 years

      Constant challenge and growth opportunities in the most friendly and fun environment

      Feb 24, 2017 - Quality Assurance Consultant in Guadalajara, Jalisco, Jalisco
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Very good compensation and benefits for the Mexican market - Great variety of projects so you can always learn new things and develop new skills - Opportunity to switch roles (QA - DEV - BA - DEVOPS) - Truly amazing environment, I can say most of my teammates are also my friends, the team building activities are also great - Work with very talented people you can rely on and learn from - Truly horizontal hierarchy, I can always talk directly to the every level including VPs and CXOs and hear constantly from them about what direction the company is taking

      Cons

      After the acquisition from Newgistics there has been a lot of staff rotation in the US offices (SF and NY) and projects had suffered from not enough experienced leadership there. This has also been an opportunity and made other offices grow but we need to have strong US offices to keep delivering great software as we had always done

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      1 person found this review helpful
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