Tacit Knowledge Employee Reviews about "san francisco"

Updated Oct 13, 2017

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4.5
86%
Recommend to a Friend
100%
Approve of CEO
Tacit Knowledge General Manager and Senior Vice President James Bullock (no image)
James Bullock
5 Ratings
Pros
  • "Outstanding work / life balance(in 13 reviews)

  • "No politics, growing, solid and experienced peers(in 5 reviews)

  • Cons
  • "Once the Newgistics merger went into full force, the culture went south(in 4 reviews)

  • "Typically not much travel from delivery offices (Moldova, Mexico) to full-service offices (San Francisco, New York, London)(in 3 reviews)

  • More Pros and Cons
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    Reviews about "san francisco"

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    1. 1.0
      Former Employee, more than 1 year

      Once great, quickly went down hill...

      Oct 13, 2017 - Senior Consultant in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Once had a highly regarded reputation in the eComm/CMS space. I worked with some of the most talented engineers and delivery professionals in my career, many of which I've stayed close friends with.

      Cons

      Once the Newgistics merger went into full force, the culture went south. HQ in Austin was absolutely clueless on how to maintain good culture with highly skilled knowledge workers in San Francisco. Benefits were cut, upward mobility was virtually nonexistent, and there was a mass exodus of top notch leadership. The managers that remained or were brought in were absurdly incompetent and sometimes unethical. It caused a steady outflow of top talent to where the great culture that once thrived became virtually unrecognizable. The sales pipeline was once overflowing and then it dried up. HR was the worst I've ever seen in any company. When they cut our benefits, they had an entire year to communicate the change, yet they waited until just before benefits enrollment. They were also very poor at time keeping, many times making mistakes in payroll and vacation accrual.

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      5 people found this review helpful
    2. 2.0
      Former Employee

      Great company outside of the US

      Nov 3, 2016 - Business in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * London, Guadalajara, Chișinău know how to deliver software. The developers and the PMO staff in these locations and NY are highly talented. * I have never had the pleasure of being employed at a company that is so dedicated to the Agile methodology before Tacit. * The Product Management side of the company is smart and enjoyable to work with. * PMO management in London is inspiring and should take a greater role in managing the NA offices.

      Cons

      * The San Francisco PMO management team went from greatly inspiring (2015) to less than uninspiring (2016). Reminiscent of a "Lord of The Flies" style - PMO management in San Francisco adopts practices like: ** Public humiliation in standups ** Alienating and talking over the Tech team ** Telling members of the project team that they are "Slowing down velocity" for taking vacation that was knowingly approved in meetings with project members. ** Failing to deliver projects where other PMO teams before 2016 have delivered before.

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      6 people found this review helpful
    3. 5.0
      Current Employee, more than 5 years

      Being the worst player in the band is a good thing

      Aug 30, 2012 - Senior Consultant in Chisinau
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great teams and awesome people - every single one of them! - No politics - Agile environment - A wealth of e-commerce projects - Recognition of own's talents, commitments and contributions to the company's success - Very high quality standards in software development ==> essentially a software craftsmanship approach

      Cons

      Typically not much travel from delivery offices (Moldova, Mexico) to full-service offices (San Francisco, New York, London). It sometimes happens during the project start (a 2 weeks trip) however afterwards the remote delivery team just stays at home for the entire duration. Also it's almost impossible to get relocated from Moldovan office to a full-service one - at least there are no case studies yet (it's possible for Mexican office though to tell the truth).

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      5 people found this review helpful
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