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Taco Bell

Part of Yum! Brands
Engaged Employer

Taco Bell

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Taco Bell Reviews

3.5

52% would recommend to a friend

(11257 total reviews)

CEO Mark King

Mark King

67% approve of CEO

Ratings by category

3.7

Diversity & Inclusion

3.2

Culture & Values

3.2

Career Opportunities

3.1

Work/Life Balance

3.1

Senior Management

2.9

Compensation and Benefits

Ratings distribution

5 stars

24%

4 stars

23%

3 stars

28%

2 stars

13%

1 star

12%

What people are saying about Taco Bell

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Only thing was free food and that was rare(in 650 reviews)
  • "A few great people to get to know and maybe even be friends with somewhere down the 'Line'.(in 545 reviews)
  • "What I enjoyed about Taco Bell was the flexible hours and the cool staff!(in 443 reviews)
  • "My coworkers were nice and friendly(in 296 reviews)
  • "Flexible Schedule and Positions(in 180 reviews)
Cons
  • "The pay was low and would only get a couple of cents a year even knowing how to do every position(in 756 reviews)
  • "bad management and very fast paced(in 643 reviews)
  • "Manager was rude and very demanding constantly had a on and off attitude(in 370 reviews)
  • "Upper management is bad when they start to 'crack down' on lower level management.(in 115 reviews)
  • "treated like crap pay way to low no training(in 91 reviews)

Ratings by Demographics

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Found 11,257 of over 12K reviews

Updated Nov 29, 2023

    1. 5.0
      FEATURED REVIEW
      Oct 1, 2023
      Crew Member
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Eat free Work as a team Learn new things every day New items out

      Cons

      Crazy rush hours Low staff Calling in Walking off a job

      1. 5.0
        Nov 2, 2023
        Anonymous Employee
        Current Employee, more than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Enjoying my time here for the experience

        Cons

        Busy rush can get hard

      2. Join the Taco Bell team
        See Our Latest Jobs
        1. 3.0
          Oct 24, 2023
          Food Champion
          Current Employee, more than 1 year
          Tyler, TX
          Recommend
          CEO Approval
          Business Outlook

          Pros

          THERE ARE PROS, but beware of the Cons. The culture is diverse and draws people of all sorts, but mainly (and thankfully), the vibe is non-judgmental. The effort expected is reasonable. They won't push you further than they need to, and you can grow at your own pace. They put up with my weaknesses for a long time before I became a pro at making food. Once I got LIGHTSPEED at making food after eight months, they wanted me to STAY there, bringing me to the Cons.

          Cons

          However, you want to elaborate on the concept. In the most cynical terms, I'd say they're efficient at taking any ole sucker, getting what they can out of them, and providing reasonable forgiveness. Whether I was not proactive enough or there weren't incentives to move around their management (my leading theory), they don't promote much because the administration isn't quitting or moving up. They'll replace managers or anyone they need in an instant EXTERNALLY, and it's a dead end.

          1. 5.0
            Nov 25, 2023
            Line Cook
            Current Employee, more than 1 year
            Anoka, MN
            Recommend
            CEO Approval
            Business Outlook

            Pros

            I worked here 3 years ago and remember this location as being a great work environment. I've worked in other fast food and didn't have nearly as comfortable an experience. They encourage growth and are very accommodating to the scheduling needs of employees. If you need work fast and don't mind WORKING this is a great workplace

            Cons

            Only the usual cons, you freeze when stuck on drive thru but they have coats you can borrow

            1. 2.0
              Oct 30, 2023
              Assistant Manager
              Current Employee, more than 3 years
              Leander, TX
              Recommend
              CEO Approval
              Business Outlook

              Pros

              The people you work with can make it hard to quit

              Cons

              There is a bonus structure but it is very hard to achieve and I worked in one of the best running stores. And we barely ever got it. Everyone above store level doesn’t care about you. I’ve been an assistant for 10 years and I’m one of the best and they paid me the same as an assistant that is just being promoted. Took me a YEAR to get $5000 more. It is really hard to get employees to care about their job. The 6 week training period for external hired managers is NOT long enough to learn anything. Not by a long shot. That is coming from myself in training and also training others that came to our store (we are a training store).

              1. 5.0
                Nov 29, 2023
                Service/Food Champion
                Former Employee, more than 1 year
                Mukilteo, WA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Kind management, felt more like family, incredibly lenient with my schedule, and supportive of my endeavors outside of work

                Cons

                None really, starting pay could always be higher

                1. 3.0
                  Nov 18, 2023
                  Restaurant General Manager
                  Current Employee, more than 1 year
                  Saint Louis, MO
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  They have great benefits and upoer managment is acceptable. They do understand life happens. Bonuses every months for gm & bothe assistants

                  Cons

                  If your the GM you will puttingnin so mamy hours, especially if u take over a store that is not in good shape. You can bust you rear and if u dont meet the metrics the bonus u should get for metrics you wont get anything if your not meeting metrics but you will be there 60-70 hrs a week only get paid for 50 and if u get no bonus u basically bust ur butt for free

                  1. 4.0
                    Nov 29, 2023
                    IT Analyst
                    Former Employee, more than 1 year
                    Irvine, CA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    For entry level it is good experience.

                    Cons

                    The position does not pay so well

                    1. 5.0
                      Nov 29, 2023
                      Line Cook/Prep/Cool/Cleaner/Dish Washer
                      Former Employee
                      Grandville, MI
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      It has good food and was fun

                      Cons

                      None it was very good

                      1. 4.0
                        Nov 29, 2023
                        Food Prep, Cook, Server, Cashier
                        Current Employee, less than 1 year
                        Grayling, MI
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Free food and good hours

                        Cons

                        Gain weight from free food, hostile customers