Talbots Reviews | Glassdoor

Talbots Reviews

Updated July 11, 2017
123 reviews

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2.0
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Talbots CEO Lizanne Kindler
Lizanne Kindler
27 Ratings

123 Employee Reviews

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Pros
  • I love working here, work life balance is great (in 28 reviews)

  • Plus a great employee discount makes it even easier to dress the part (in 31 reviews)

Cons
More Pros and Cons

  1. "Terrible culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Millbury, MA
    Current Employee - Sales Associate in Millbury, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at Talbots part-time (More than a year)

    Pros

    Only good part was pay day and even that was disappointing .

    Cons

    Too much clothing in s.mall spaces, labor should not be clean g toilets. Unfair distribution.of hours amongst employees

    Advice to Management

    You get what you pay for
    Don't hire Mrs under 45


  2. Helpful (8)

    "Stay away."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Engineer in Hingham, MA
    Former Employee - Web Engineer in Hingham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Talbots full-time (Less than a year)

    Pros

    Free coffee, lots of parking and location is nice.

    Cons

    Horrible work-life balance. Worked a lot of late nights and some weekends. It's very much a sorority house. Lots of drama and unnecessary bs. Stale environment. A lot of employees at the Hingham office have worked there for years, like 30 plus years and feel entitled like you should kiss their feet. No room for advancement if you don't have a connection there. Poor salary range.

  3. Helpful (1)

    "Client Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talbots full-time

    Pros

    The Clients are the best

    Cons

    Low Pay for the work load and expectations.

    Advice to Management

    Increase pay. You have high expectations for your people, yet you wont get the level of selling unless you give them a higher wage.


  4. Helpful (3)

    "No life....just work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Sales Manager
    Current Employee - Assistant Sales Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Talbots full-time (More than a year)

    Pros

    Love my co-workers ....although they leave fast! Most customers are great

    Cons

    No life/work balance....no weekends....no holidays....dont ever get sick because you can't call out....cant leave for emergencies....too many to list

    Advice to Management

    Treat your people better!


  5. Helpful (4)

    "Client Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Specialist in Palm Desert, CA
    Current Employee - Client Specialist in Palm Desert, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Talbots part-time (More than a year)

    Pros

    Pleasant work environment, most customers appreciative of service and knowledge in putting outfits together. Good team support

    Cons

    Unsteady work schedules, sometimes only one week in advance which makes planning for personal life impossible Pressure to open TCC's, call and e-mail customers on a daily basis etc. They are already getting daily emails from corporate and many have opted out because of that. No regular meetings to discuss future plans for business. No promoting from inside or appreciation of hard working staff

    Advice to Management

    Know your associate's strengths and schedule them for busy hours to maximize potential and sales. train new hires before putting them on floor totally unprepared.


  6. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Talbots part-time

    Pros

    Some co-workers are cool and definitely help with the training

    Cons

    Poorly managed
    Training was just a video and most of the day was spent folding clothes


  7. Helpful (2)

    "Not sure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Development Coordinator in New York, NY
    Former Employee - Product Development Coordinator in New York, NY

    I worked at Talbots full-time

    Pros

    Pays well and summer Friday's

    Cons

    Too much politics and everyone needs to relax.

    Advice to Management

    Be cooler

  8. Helpful (4)

    "assistant sales manager"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Assistant Operations Manager in Burlington, CT
    Current Employee - Assistant Operations Manager in Burlington, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Talbots (More than 5 years)

    Pros

    Decent benefits. Salary too low to do what is expected

    Cons

    Better judgement on hiring new GMs

    Advice to Management

    Show kindness and respect and your employees will respect you. Therefore the employees don't run your business.


  9. Helpful (4)

    "Inconsistent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount is excellent
    Some great customers
    More mature working staff, versus incompetent kids...BUT...

    Cons

    They do ALL of their own cleaning, shoveling and all. This means YOU, the part-time employee.. You do so in their professional attire, which feel very fake and you keep a smile on your face.
    The wages you get are not high and the clothes are not affordable and while they do require you to wear the clothes, you have to dress seasonally when you do. If you live in a cold part f the US and it is technically spring...get ready to freeze and be uncomfortable.
    Management does not give standing breaks to people after five hours and this affects morale.

    Advice to Management

    Stop hiring assistant managers that play favorites.


  10. Helpful (5)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Talbots part-time

    Pros

    The customers can be awesome...some have become friends, in fact!

    Cons

    The overall quality of the materials has been debased over the years. Modal is a terrible fabric and doesn't hold up well. Sometimes, clothes look 5 years old after having washed them just a few times.

    Instead of giving the sales associates bonuses for their hard work, low pay, and lack of insurance benefits, Talbots has begun to offer "Team Rewards," meaning sales associates are expected to raise the bar on sales and sell Talbots Credit Cards in exchange for making store goals. Problem is, only the managers, asst managers, key holders, and client specialists reap the real benefits of this awards programs. It's laughable when Managers post "Save up for your trips!" in the morning roster. If we meet the target goal, client specialists and up receive 500 points. Sales associates get 10...or maybe 50. Plus the client specialists make a mess of the floor while catering to clients, leave the fitting rooms a mess, etc. expecting sales associates to clean up after them. Where's the "TEAM" in that???

    Advice to Management

    Rethink the Team Rewards...and understand what the meaning of TEAM is.


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