Talkdesk Reviews

Pros

Some say they were hesitant before joining Talkdesk ... not me. I had heard so many amazing things prior to joining and was ecstatic when I actually received the job offer. It's everything I imagined and more. Not only is the office itself bright and airy, but the people are refreshing to work with. Fun, hardworking, collaborative ... all good stuff in one place. I actually enjoy going into work on Mondays. No... Sunday blues here! Extra perk -- our product is pretty darn cool, too.

Cons

All the normal things that are not deal breakers in my book.

Pros

Easy commute, flexible culture, great comp and benefits, people I work with are creative and don't settle for "good enough" which is refreshing

Cons

Depends on how you see this but it's not your typical startup culture

Pros

After working with companies like Avaya &Genesys for several years I have to say Talkdesk has been a shot of adrenaline. Moving from relics with 20+ year old technology to a startup with a disruption mentality has been incredibly rewarding. Leadership has a shared vision, innovative mindset, and clear path to disrupting an established industry with a "born in the cloud" solution for contact centers globally. ... Everyone is fired up, positive, and working their back ends off to collectively make this a greater company than it was. We built an enterprise sales organization in a few months and have a winter release that will be a game changer. All in all, if you're a sales professional looking for a rewarding experience and have fun while working hard and fast then this is your home. I'm amazed by the areas of support for demand generation and field sales.

Cons

Feels like we're building a plane while flying it but why not?

Advice to Management

Keep it up and lets concur the industry!

Pros

We are proud of what we’re building We make bold moves We aren’t afraid of making the impossible possible (check out TDX!). One of many reasons we are excited for the future of TD.

Cons

Depending on who you ask...We Can’t. Move. Fast. Enough. !!

Pros

Great group of people Visionary leadership Top notch product that you'll feel proud of creating

Cons

Sometimes the focus is too much on results but that comes from the mentality of doing whatever it takes to win

Pros

Really smart people, opportunity for growth, a place where you are encouraged to think big/bigger/biggest (shoot for beyond the moon) and keep pursuing beyond what's considered innovative. I absolutely love it but can see how it's not for those who don't have the drive.

Cons

Cons are subjective. If you need constant affirmations from management and not a self-starter, this might not be the right culture fit for you, but that's not to say your hard work will go unnoticed. The teams are GREAT at giving kudos and celebrating wins, but I've seen some folks come in and out who constantly want their hand held and to be reassured...but we are self-sufficient grown-ups here.

Pros

I joined in the fall after much thought and consideration because I didn't think a company like this could actually exist. I can honestly say TD has exceeded all my expectations. We are leaps and bounds ahead of the competition in regards to our product and service levels for our customers. Very well-positioned in the industry are considered frontrunners in the space, thanks to our creative and innovative teams. Our... goal is clear -- to be relentless and unstoppable. Culture is pretty relaxed but we all work hard. As long as you do what you're supposed to do (your job), you will get recognized and rewarded.

Cons

Processes need to be vetted out more but I've encountered this even while working for those giants in the space. It happens everywhere, but more so when things are moving at a fast and furious speed.

Pros

Love it here as an implementation specialist, everyone is helpful and caring which creates a team and career driven culture, management is transparent and the product is awesome, love seeing our customers show passion during implementation and be thankful

Cons

interviewed at many poor companies (drc) where employees complained about long hours, low pay, and micromanagement

Advice to Management

keep hiring and retaining top talent