Talkspace Reviews | Glassdoor

Talkspace Reviews

Updated August 10, 2018
64 reviews

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4.0
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Talkspace CEO Oren Frank
Oren Frank
9 Ratings

64 Employee Reviews

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Pros
  • "One of the big benefits is the opportunity to have flexible hours and work from home" (in 10 reviews)

  • "I feel a closer connection with them than I have with many of my face to face clients" (in 7 reviews)

Cons
  • "Can be isolating if you want to work face to face with people but there are online ways to be involved and communicate with colleagues" (in 5 reviews)

  • "Management doesn't seem to understand the real clinical challenges of doing online therapy" (in 6 reviews)

More Pros and Cons

  1. "It was a great opportunity to increase practice and improve skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Liberty, NY
    Current Employee - Anonymous Employee in Liberty, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talkspace part-time (Less than a year)

    Pros

    I am able to work from home, very reasonable overhead. plenty of supervision, reach people who would not normally receive therapy, due to lack of insurance and, or finances.

    Cons

    If you are not used to distance learning or proficient with computer in may be challenging.


  2. "Growing with some potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talkspace full-time

    Pros

    Working from home, creative ways of working with clients including video chat and video messages, work on my own schedule.

    Cons

    Therapist Tech support is terrible. Pay is low and their extra fees taken out at the end.

    Advice to Management

    Talkspace is growing which is great. That said you need better therapist support. The system isn’t fool proof yet. There are often errors that occur across the board. The therapist tech support team seems to rarely understand deeper concerns and or be able to problem solve well. Even when given the information needed to solve the problem. I’m a person under 35 and very tech savvy. Better tech support will help because the problems being highlighted now need to be corrected so that as you go these things don’t continue causing problems.

  3. "Research What You're Getting Into"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Psychotherapist
    Former Employee - Psychotherapist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Talkspace (Less than a year)

    Pros

    You can work from home.

    Cons

    They make you jump through so many hoops for weeks, then require a lengthy training-as a licensed and credentialed therapist, why do I need to complete so many hours of this.

    The salary is terrible. You might as well work somewhere pleasant for a terrible salary like this. There is no respect for you as a professional.

    Advice to Management

    Treat your therapists as professionals. Pay something half -way decent. Be upfront about your lengthy process to begin. It took me two months just to get to the beginning of training.


  4. Helpful (1)

    "Great mission backed by talented people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talkspace full-time

    Pros

    - Beautiful new office
    - Warm, outgoing people with diverse backgrounds
    - Organic culture and chill, but professional vibe
    - Healthy, varied lunches four times a week
    - Approachable leadership who are open to new ideas
    - Excellent learning environment

    Cons

    - Relatively new, but none thus far!

    Talkspace Response

    Apr 17, 2018 – Marketing

    We’re so glad that you are having a positive experience with Talkspace. It’s our goal to make sure that we’re fostering a dynamic community. Thank you for taking the time to tell others about your... More


  5. Helpful (1)

    "Great place, people, and perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Office in New York, NY
    Current Employee - In Office in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talkspace full-time

    Pros

    - Everyone is really nice and helpful
    - It's an open and casual environment
    - Everyone works really hard!
    - There are catered lunches
    - Everyone believes in the work they're doing

    Cons

    I don't have any yet!

    Advice to Management

    Keep doing what you're doing!

    Talkspace Response

    Apr 17, 2018 – Marketing

    Thank you for taking the time to share about your experience. At Talkspace, we strive to make sure we're providing support and benefits that boost our team's development. Thank you for your... More


  6. Helpful (1)

    "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Psychotherapist in Minneapolis, MN
    Current Employee - Psychotherapist in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talkspace part-time (More than a year)

    Pros

    Love this company! There is a Lot of support available-many veterans available to offer clinical advice, I enjoy the Flexiblility of scheduling clients, Easy to use, I have been impressed at Talkspace's vigorous interview and training process, they are prompt at paying therapists. Very professional company!

    Cons

    Occasionally the APP has glitches, but the support team gets it fixed quickly

    Advice to Management

    Keep up the great communication with this team. It helps us all to know what our vision for the future is and if we are on track.

    Talkspace Response

    Apr 17, 2018 – Marketing

    We're so glad that you're having a positive experience at Talkspace and value our training/on-boarding program. It is something we pride ourselves on in cultivating a skilled and diverse therapist... More


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Coordinator
    Current Employee - Network Coordinator
    Recommends
    Approves of CEO

    I have been working at Talkspace full-time (Less than a year)

    Pros

    Flexible, Caring, great environment

    Cons

    I have no cons for this company

    Talkspace Response

    Apr 17, 2018 – Marketing

    Thank you for taking a moment to share your experience with Talkspace. One of our goals is to provide an environment where therapists feel heard, respected and supported in their practice. And we're... More

  8. Helpful (2)

    "Excellent place to work !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Therapist in New York, NY
    Current Employee - Therapist in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Talkspace part-time (More than a year)

    Pros

    Professional, convenient, work from anywhere, supervision and training

    Cons

    Can be isolating if you want to work face to face with people but there are online ways to be involved and communicate with colleagues

    Talkspace Response

    Apr 17, 2018 – Marketing

    We are so glad you find Talkspace's commitment to enriching the therapist community valuable to your work. We are constantly striving to provide the best resources and training possible! Thank you... More


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Developer in New York, NY
    Current Employee - Front End Developer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talkspace full-time (More than a year)

    Pros

    I have autonomy in my job and responsibilities and am involved in many different types of projects, which keeps my day to day interesting. It’s a collaborative environment with lots of smart people who like working together

    Cons

    The office is tight for now (we are moving soon) and there can be a lack of process when it comes to big, cross-functional projects

    Advice to Management

    Keep the hard work, so far its been a pleasure working here

    Talkspace Response

    Apr 17, 2018 – Marketing

    We're so glad that you appreciate the opportunity for independence embedded within our team atmosphere! We strive to provide a balance of both. Thank you for taking your time to provide input and... More


  10. Helpful (1)

    "LCSW, CAP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Approved Provider/LCSW in Inverness, FL
    Current Employee - Approved Provider/LCSW in Inverness, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talkspace full-time (Less than a year)

    Pros

    Great supportive and positive community of therapists; ceus available; room to grow; amazing availability of consultation from experts; self-scheduling;

    Cons

    have not yet found any

    Advice to Management

    Keep up the fabulous supportive and professionally educational and growth oriented work!!!

    Talkspace Response

    Apr 17, 2018 – Marketing

    We are glad that you find value in the support from the therapist community. We have a fantastic team of dedicated leadership members as well as experts to foster therapists' clinical growth. Thank... More


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