Talkspace Reviews | Glassdoor

Talkspace Reviews

Updated March 12, 2018
61 reviews

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4.2
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Talkspace CEO Oren Frank
Oren Frank
6 Ratings

61 Employee Reviews

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Pros
  • Can work from home; flexible hours (in 8 reviews)

  • I feel a closer connection with them than I have with many of my face to face clients (in 7 reviews)

Cons
  • Can be isolating if you want to work face to face with people but there are online ways to be involved and communicate with colleagues (in 6 reviews)

  • Still growing young company but online therapy is the future (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great mission backed by talented people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talkspace full-time

    Pros

    - Beautiful new office
    - Warm, outgoing people with diverse backgrounds
    - Organic culture and chill, but professional vibe
    - Healthy, varied lunches four times a week
    - Approachable leadership who are open to new ideas
    - Excellent learning environment

    Cons

    - Relatively new, but none thus far!

    Talkspace Response

    Apr 17, 2018 – Marketing

    We’re so glad that you are having a positive experience with Talkspace. It’s our goal to make sure that we’re fostering a dynamic community. Thank you for taking the time to tell others about your... More


  2. Helpful (1)

    "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Psychotherapist in Minneapolis, MN
    Current Employee - Psychotherapist in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talkspace part-time (More than a year)

    Pros

    Love this company! There is a Lot of support available-many veterans available to offer clinical advice, I enjoy the Flexiblility of scheduling clients, Easy to use, I have been impressed at Talkspace's vigorous interview and training process, they are prompt at paying therapists. Very professional company!

    Cons

    Occasionally the APP has glitches, but the support team gets it fixed quickly

    Advice to Management

    Keep up the great communication with this team. It helps us all to know what our vision for the future is and if we are on track.

    Talkspace Response

    Apr 17, 2018 – Marketing

    We're so glad that you're having a positive experience at Talkspace and value our training/on-boarding program. It is something we pride ourselves on in cultivating a skilled and diverse therapist... More

  3. Helpful (1)

    "Great place, people, and perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Office in New York, NY
    Current Employee - In Office in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talkspace full-time

    Pros

    - Everyone is really nice and helpful
    - It's an open and casual environment
    - Everyone works really hard!
    - There are catered lunches
    - Everyone believes in the work they're doing

    Cons

    I don't have any yet!

    Advice to Management

    Keep doing what you're doing!

    Talkspace Response

    Apr 17, 2018 – Marketing

    Thank you for taking the time to share about your experience. At Talkspace, we strive to make sure we're providing support and benefits that boost our team's development. Thank you for your... More


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Coordinator
    Current Employee - Network Coordinator
    Recommends
    Approves of CEO

    I have been working at Talkspace full-time (Less than a year)

    Pros

    Flexible, Caring, great environment

    Cons

    I have no cons for this company

    Talkspace Response

    Apr 17, 2018 – Marketing

    Thank you for taking a moment to share your experience with Talkspace. One of our goals is to provide an environment where therapists feel heard, respected and supported in their practice. And we're... More


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Developer in New York, NY
    Current Employee - Front End Developer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talkspace full-time (More than a year)

    Pros

    I have autonomy in my job and responsibilities and am involved in many different types of projects, which keeps my day to day interesting. It’s a collaborative environment with lots of smart people who like working together

    Cons

    The office is tight for now (we are moving soon) and there can be a lack of process when it comes to big, cross-functional projects

    Advice to Management

    Keep the hard work, so far its been a pleasure working here

    Talkspace Response

    Apr 17, 2018 – Marketing

    We're so glad that you appreciate the opportunity for independence embedded within our team atmosphere! We strive to provide a balance of both. Thank you for taking your time to provide input and... More


  6. Helpful (1)

    "Excellent place to work !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Therapist in New York, NY
    Current Employee - Therapist in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Talkspace part-time (More than a year)

    Pros

    Professional, convenient, work from anywhere, supervision and training

    Cons

    Can be isolating if you want to work face to face with people but there are online ways to be involved and communicate with colleagues

    Talkspace Response

    Apr 17, 2018 – Marketing

    We are so glad you find Talkspace's commitment to enriching the therapist community valuable to your work. We are constantly striving to provide the best resources and training possible! Thank you... More


  7. Helpful (1)

    "LCSW, CAP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Approved Provider/LCSW in Inverness, FL
    Current Employee - Approved Provider/LCSW in Inverness, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talkspace full-time (Less than a year)

    Pros

    Great supportive and positive community of therapists; ceus available; room to grow; amazing availability of consultation from experts; self-scheduling;

    Cons

    have not yet found any

    Advice to Management

    Keep up the fabulous supportive and professionally educational and growth oriented work!!!

    Talkspace Response

    Apr 17, 2018 – Marketing

    We are glad that you find value in the support from the therapist community. We have a fantastic team of dedicated leadership members as well as experts to foster therapists' clinical growth. Thank... More

  8. Helpful (14)

    "low commitment, low pay, low experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Therapist in Seattle, WA
    Current Employee - Therapist in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Talkspace part-time (More than a year)

    Pros

    flexible schedule, work from home, decent number of referrals, really meaningful work and reaching clients that might not otherwise seek therapy

    Cons

    Pay is embarrassingly low. While they are increasing pricing in the future and compensation will also increase, there are no increases for therapists who have had long-term clients. Leadership does not answer questions but will direct you to search through disorganized materials to find the answer yourself. Therapists are expected to keep current on company policies which are ever changing.

    Advice to Management

    Doesn't it look a little sketchy that many of the positive reviews here are all written on about the same day?

    Talkspace Response

    Apr 17, 2018 – Marketing

    We’re sorry to hear you were frustrated by the pay as a Talkspace therapist. Keep in mind that our pay-scale depends on how many clients you work with, and the plans to which they are subscribed... More


  9. Helpful (1)

    "Talkspace is now and the future of therapy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Talkspace full-time (More than 3 years)

    Pros

    Such incredible enthusiasm and energy among staff. There’s a true feeling of mission and purpose

    Cons

    No complaints to mention at all

    Talkspace Response

    Apr 17, 2018 – Marketing

    We are so glad you also embody the spirit of, Therapy for All! It's our goal to create access to mental health support for those who might not otherwise seek therapy. Thank you for taking time to... More


  10. Helpful (1)

    "A wonderful way to make a difference!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Therapist in Saint Petersburg, FL
    Current Employee - Therapist in Saint Petersburg, FL
    Recommends
    Positive Outlook

    I have been working at Talkspace part-time (More than a year)

    Pros

    Convenient, flexible, professional, remunerative, and successful. I can make my own hours and accommodate clients who have heavy work schedules.

    Cons

    Therapy proceeds a little slower without face-to-face appointments, but 5 days/week of on-line contact produces about the same as one hour/week of face-to-face.

    Advice to Management

    As the company continues to grow, I hope you will keep the company tight enough for us to maintain on-line relationships with management staff. Right now we communicate easily and know the names of the staff; I hope it will stay this way.

    Talkspace Response

    Apr 17, 2018 – Marketing

    We are so glad you value your Talkspace experience and the flexibility it provided both therapists and clients alike! Thank you for taking time to share your feedback, as messages such as this helps... More


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