Tangoe Reviews | Glassdoor

Tangoe Reviews

Updated March 27, 2017
332 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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James Foy
46 Ratings

332 Employee Reviews

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Pros
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More Pros and Cons

  1. "Program Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Lead in New Haven, CT
    Former Employee - Program Lead in New Haven, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tangoe full-time (More than 5 years)

    Pros

    Great Team of People to work with

    Cons

    Management is out of touch with Teams, just wants work to get done efficiently by fewer FTE's

    Advice to Management

    Communicate more with your managers


  2. "Tangoe work environment review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President
    Current Employee - Vice President
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Tangoe full-time (More than 8 years)

    Pros

    Flexible work environment and great people. People being rewarded highly for top performance. Ability to help direct the company as management is open to new ideas.

    Cons

    Unknown company outlook is creating uncertainty and fear within the employee base.

    Advice to Management

    Resolve financial restatement issues faster.

    Tangoe Response

    Mar 22, 2017 – Sr. HR Generalist

    Good Afternoon, Thank you for your post. We're glad to hear you enjoy working at Tangoe! Sometimes employees don't understand the information provided to us at our All-Hands meetings, and if ... More


  3. Helpful (1)

    "Ok to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tangoe full-time

    Pros

    Flexible schedule and great people

    Cons

    Needs better technology and not to outsource as much to foreign countries

    Tangoe Response

    Mar 21, 2017 – Sr. HR Generalist

    HI There! Thank you for your feedback. We're glad that you are enjoying working with us. We try to offer our employees a flexible schedule with the opportunity to work from home from time to time ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Help desk specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Tangoe full-time (More than 3 years)

    Pros

    Dog friendly and great friendly atmosphere.

    Cons

    Upper Management seems disconnected from agents

    Tangoe Response

    Mar 22, 2017 – Sr. HR Generalist

    Good Afternoon, Thank you for your feedback. We're glad you enjoyed your time with us! We also feel we have a great friendly atmosphere and it's nice to hear that online - usually former ... More


  6. Helpful (1)

    "If you dont care its okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Analyst
    Former Employee - Client Service Analyst
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tangoe full-time (Less than a year)

    Pros

    Depending on your team, your experience can either be great or horrible. There is time for work/life balance. Casual environment.

    Cons

    Poor management and work distribution. It is very "call center like". Employees only interact with their own team members.

    Advice to Management

    Just because an employee is "next in line" doesn't mean they are management material.

    Tangoe Response

    Mar 3, 2017 – Sr. HR Generalist

    Good Afternoon, Thank you for your post. We appreciate your feedback. We do have a large organization, with a number of teams within departments, and are sorry to hear that you didn't interact ... More


  7. Helpful (1)

    "Management team had no direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Success Associate
    Former Employee - Customer Success Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tangoe full-time (Less than a year)

    Pros

    Remote work, great team members,

    Cons

    Managers only cared about them self and making them look good. Lots of turn over within the company. No real training for new employees

    Advice to Management

    Bring in new talent get rid of managers that are there just collecting a check.


  8. Helpful (2)

    "This company is doing just fine."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Austin, TX
    Current Employee - Network Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tangoe full-time (Less than a year)

    Pros

    People are just caught up in life. This company is going through some changes. People get laid off at a lot of places. That is the free market and other factors. Come to work, bust your rear, and you will be recognized. Life is too short to be negative ;)

    Cons

    The coffee there is terrible

    Advice to Management

    Keep truckn'

    Tangoe Response

    Feb 8, 2017 – Senior HR Manager

    Hello and thank you for your feedback! Tangoe promotes a culture of meritocracy and strives to ensure employees are recognized for their hard work and contribution to the success of the business.


  9. Helpful (1)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Tangoe full-time

    Pros

    Great team/peers to work with.

    Cons

    Executive management turnover. Delay in new product(s) functionality and capability.


  10. Helpful (1)

    "Client Service Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Parsippany, NJ
    Former Employee - Analyst in Parsippany, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tangoe full-time (More than a year)

    Pros

    Flexible work hours
    Causal wear, good location

    Cons

    Salary is extremely low
    Not much room for growth, you have to know someone

    Advice to Management

    N/A

    Tangoe Response

    Mar 3, 2017 – Sr. HR Generalist

    HI There, thank you for your feedback. We now have a competitive salary structure in place that is aligned to each role and the functions performed. And we are excited to continue our career ... More


  11. "Very Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Recommends
    Positive Outlook

    Pros

    Good work to life balance, much to learn and grow

    Cons

    No cons that i have seen till date

    Advice to Management

    None to say

    Tangoe Response

    Feb 20, 2017 – Sr. HR Generalist

    Thanks so much for your feedback!



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