Tapjoy Reviews | Glassdoor

Tapjoy Reviews

Updated June 13, 2017
56 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Steve Wadsworth
27 Ratings

56 Employee Reviews

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Pros
  • work-life balance and less hierarchical (in 11 reviews)

  • Great atmosphere, great people to work with (in 5 reviews)

Cons
  • Everyone else was treated like a nobody and given no rewards for hard work (in 2 reviews)

  • For a small company there was a lot of management overhead, small things would occasionally have to go through 2-3 people and approvals (in 2 reviews)

More Pros and Cons

  1. "amazing company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Marketing Manager in San Francisco, CA
    Former Employee - Product Marketing Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tapjoy full-time (More than a year)

    Pros

    -AMAZING PEOPLE: nice, smart, caring, passionate people
    -executives who care/listen
    -growth opportunities
    -work/life balance
    -location: at the heart of SF Financial district

    Cons

    could be more entrepreneurial & take risks
    slow product roll out.

    Advice to Management

    could be more entrepreneurial & take risks. if we can launch new products faster, that would help the business a lot.


  2. "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tapjoy full-time (More than 3 years)

    Pros

    Great people
    Good growth opportunities
    Good work/life balance
    Minimal drama/politics

    Cons

    A little stuffy, could be more fun/entrepreneurial
    Product roll out is a little slow, could be faster and more entrepreneurial

    Advice to Management

    We could definitely be more spontaneous/fun - Cinco de Mayo surprise was great. More daily/weekly recognition of wins around the company, not just new publishers.

  3. Helpful (1)

    "Good for resume building but no loyalty to its employees, low morale, bad business practices."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Francisco, CA
    Former Employee - Customer Service Representative in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Tapjoy full-time (More than a year)

    Pros

    - benefits are great
    - catered meals were good
    - great for building up your resume as you will take on many roles due to budget cuts
    - you can get all the Tapjoy swag you can stomach

    Cons

    - too much office drama
    - no appreciation for anyone beyond sales department or higher ups
    - terrible to their customers (gamers)
    - support departments were overworked
    - raises were very small
    - company morale was very low
    - huge budget cuts/ layoffs
    - no loyalty to its employees
    - little room for growth

    No appreciation for employees beyond Sales, marketing, or management. Sales teams were treated like rockstars and were literally given metals. Everyone else was treated like a nobody and given no rewards for hard work. Managers were very unprofessional and created a lot of office drama. It was very obvious that the company didn't give a damn about it's customers and customer assistance was underfunded/ abysmal. I was overworked and received pennies for a raise. Environment felt like a frat house. Their answer to low company morale was a condescending presentation with lame buzz words & T-Shirts. Overall, Tapjoy will work you to the bone with very little appreciation/compensation given in return.

    Advice to Management

    Appreciation for all employees needs to be evenly distributed and the quality of customer experience needs to improve drastically.


  4. Helpful (3)

    "AM/ Ad Ops"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Tapjoy full-time

    Pros

    Snacks, company events, office location, free lunch, Mac books,

    Cons

    Bad managers who expect team to work nights and weekends. If you want to work 24 hours a day and have no life outside of work, this is the place for you.
    Broken products but no resources to improve.
    No career path, manager will turn a blind eye just to make the client's dollar.

    Advice to Management

    Workers are so unhappy. Stop living in your own bubble and learn what your employees are dealing with on a daily. Stop assuming and believing hear-say. Turn the mirror on yourselves and realize employees are leaving because of the managers.


  5. Helpful (4)

    "Used to be good but has gone majorly downhill due to lack of leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Tapjoy full-time (More than 3 years)

    Pros

    > There is no real training or direction so if you like to create your own job then theres a lot of freedom because theres zero direction given (but if they don't like what you create or don't find it valuable, they will cut you with no issue).
    > They give a $5-8 daily lunch stipend and have decent snacks like chips, candy, beer, fruit, coffee. (I may be bias as there seemed to be unlimited licorice and beer on tap!)
    > Good location right off the bart and bus lines in the financial district
    > CEO is decent and easy to talk to / access

    Cons

    > The same VPs, SVPs, GMs have been there for 3-6+ years and there is a reason for that. They are skating, never come into the office, make their own schedules, produce very little and mainly have the people below them do all their work. This is normal for companies I'm sure but the "good ole' boys (and gals)" club at Tapjoy was insane.
    > No diversity and no desire to try new things because the 5-10 people at the top really like their lifestyle as it is.
    > Not much room for upward mobility either. Many managers and senior managers have been stuck in a role working very hard for years with no progression.
    > Very cliquey and political. Politics like I've never seen in my life.
    > No 401K matching (when I started at the company 3.5 years ago they told me they were working a 401K matching program that would roll out soon. Was still waiting over 3 years later).
    > I watched them hire people, throw them in, give them great feedback on performance, PROMOTE them, then cut them a couple months later

    Advice to Management

    Mean what you say to your employees, reward those who work hard and listen to their feedback, stop with the cliques and gossip, give more thought to those on the front lines


  6. Helpful (5)

    "Horrible company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Francisco, CA
    Former Employee - Product Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Tapjoy full-time (Less than a year)

    Pros

    They try to take care of their employees. Benefits are decent, company outings are fun.

    Cons

    Poor long term growth strategy, no 401K matching, serious company politics, run by "good ol' boys club," have to constantly watch your back, they will cut you the moment they hit a bad quarter.

    Advice to Management

    Stop blaming the employees and get rid of the dead weight at the top of the org.


  7. "++ Tapjoy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Boston, MA
    Current Employee - Senior Software Engineer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Tapjoy full-time (More than 3 years)

    Pros

    Great office to work in (Boston). People are friendly, interested, and competent. Office is open, and engineering problems are discussed openly with encouraged eavesdropping. Working in the office is much more enjoyable/productive than working from home. For the most part, everyone has a great sense of humor and a deep well of knowledge about random topics. You can bet _someone_ in the room has an intimate knowledge of snipe hunting in the backwoods of Northern Canada. Or demos for us the top 37 best ways to prepare beef brisket.

    Engineering management is very transparent regarding company issues. No question is out of bounds. ever.

    Cons

    Years later, the monolith is still undefeated. Early Tapjoy eng created an epic monolith which years later is still largely intact. This makes for frustratingly slow development and lengthy ramp-up time for new developers. On the other hand, the operations team is incredible. They've taken the scary out of deployments and have given engineers the tools to see the status of the application.

    It's also difficult to be excited about putting ads in phones. It would be more interesting if jobs were set up to enable autonomy and mastery. Autonomy feels out of reach with the current project management and agile configuration. The accessibility of mastery varies largely on where in the stack you work. Some teams have a stronger understanding of their domain than others and tend to be better places for nascent engineers to grow up. The teams that are strong in their domains also tend to have strong technical direction and are more realistic in their planning. Other teams crunch under unrealistic expectations.

    Advice to Management

    I have some brilliant coworkers, keeping them engaged should be top priority. Employee motivation is critically important to performance; look for opportunities to highlight purpose, direction, and traction.

    Also, using established open-source software seems like a better long-term strategy than open sourcing in-house code. In-house code lacks the community support of would-be competing solutions. For many tools, alternatives exist that require little maintenance and never need surgery.

  8. Helpful (1)

    "Fantastic company to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Engineer in San Francisco, CA
    Former Employee - Principal Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tapjoy (More than a year)

    Pros

    I worked in Tapjoy for 1.5 years and I can definitely say, Tapjoy has one of best culture I have witnessed. With amazing engineering leadership, any engineer coming on-board will get plenty of room to grow and learn. In my tenure with Tapjoy, I learned a lot, and above all I have interacted with really awesome and helpful folks. Overall, awesome culture and very tech oriented company for any new engineers to grow their careers.

    Cons

    Cant think of any thing bad.

    Advice to Management

    Tapjoy has amazing engineering leadership, just keep up the good work!


  9. Helpful (5)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Francisco, CA
    Former Employee - Director in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tapjoy full-time (Less than a year)

    Pros

    Staff trying to do the right thing even in face of bad, ego driven management and money losing business model.

    Cons

    Will smile at you while they stab you in back. Terrible place to work. All sales driven by couple big accounts that make or break quarter. Blame placed on staff for bad management decisions and negative revenue model -- why they have been around for 20 years and never IPO'ed. Don't work here -- the options will never pay out and the benefits only superficial.

    Advice to Management

    Be honest, leave your egos at door


  10. "Mature Engineering Organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Speaking primarily of the engineering organization: Strong engineering leadership and management, sense of ownership among software engineers, and serious application of software craftsmanship. The San Francisco office has had ups and downs, but is on the upswing - there was a group of engineering leadership that left but has since been replaced by building from the inside up, and the current group has made the office their own. There is still huge opportunity to be a leader and make a difference in both the quality and market viability of the product. The people who are at Tapjoy now are people who want to be at Tapjoy, which makes it a great place to work.

    Cons

    Seems like it took a while to get traction in a crowded market. The SF office is not well designed for collaboration, as the office has two wings which effectively divide people from each other.

    Advice to Management

    Don't be afraid to remove features from the product that don't work and double down on the things that are the big opportunities. Focus, focus, focus.


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