Target Reviews in Chicago, IL | Glassdoor

Target Chicago Reviews

Updated November 4, 2018
304 reviews

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Chicago, IL

3.3
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Brian Cornell
97 Ratings

304 Employee Reviews

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Pros
Cons
  • "Can be difficult to find a good work/life balance" (in 1608 reviews)

  • "Hours were inconsistent for most team members" (in 1704 reviews)

More Pros and Cons

  1. "Guest Service Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Team Lead in Chicago, IL
    Current Employee - Guest Service Team Lead in Chicago, IL
    Recommends
    Approves of CEO

    I have been working at Target full-time (More than a year)

    Pros

    Everyone at the store is family. You feel welcomed to the team. You do receive very good different types of experience while working for Target. You can grow with the company.

    Cons

    I don't have any bad comments about Target.


  2. "Pros and Cons of working at Target"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Team Member in Chicago, IL
    Current Employee - Human Resources Team Member in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Target part-time (More than 5 years)

    Pros

    Schedule flexibility, opportunities to cross train, opportunities to advance

    Cons

    limited hours, favoritism from leaders

  3. "Back room logistic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Target Back Room Team Member in Chicago, IL
    Current Employee - Target Back Room Team Member in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Target full-time (Less than a year)

    Pros

    Some of the people there are cool, the breaks and meal time is fair.

    Cons

    no communication between leasers and managers, will ask you to do tasks that cant actually be done in a short amount of time, you get sick hours but they dont want you calling off, one call and if they are petty can write you up.

    Advice to Management

    need to change that sick hours clause because no other company ive worked with with has ever counted sick hours against you or change sick hours to cash out hours.


  4. "Working the Target life is okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Chicago, IL
    Current Employee - Human Resources in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Target full-time (More than a year)

    Pros

    They are okay to work for

    Cons

    The pay is not that great


  5. "Typical Big Box"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Chicago, IL
    Current Employee - Team Member in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Target full-time (More than 5 years)

    Pros

    Work with some good people

    Cons

    Minimum wage pay, hours vary greatly, not nearly enough resources, management constantly changing plans

    Advice to Management

    Dont forget to take care of the team


  6. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Chicago, IL
    Former Employee - Team Member in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Target part-time (More than 3 years)

    Pros

    great people to work with

    Cons

    bad management from team lead to store lead

    Advice to Management

    increase pay


  7. "Laughable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Chicago, IL
    Former Employee - Cashier in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Target part-time (Less than a year)

    Pros

    I only appreciated my managers who worked on the 1rst floor of the downtown retail store, they clearly worked super hard to manage the cashiers, always on their feet. These individuals really motivated me every time I came into work and they always made sure to ask me how I was doing. They taught me when I made mistakes and they maintained a positive attitude and for that I am truly grateful.

    Cons

    Where to start: So I don't mind doing a mind-numbing position when I had job experience and I just finished school. I took this job to allow some buffering time to support me and my family (which still was not enough pay by the way). In fact, I enjoyed serving my customers and you could tell that my line was PACKED because I would get the work done efficiently in a short amount of time. Not to mention that I spoke another language which helped, the location consisted of customers who are from other countries. Why I chose this position when I could make use of my work experience and degree and why did the manager not notice this and ask to move me to a more appropriate position, your guess is as good as mine. But I took it to see what it was like to work the sales/cashier floor and I am glad I did it, now I know how horrible of a working environment Target really is.

    Most of my 18-year-old co-workers were incredibly unprofessional. It doesn't matter if this position is not a "career" or "exciting". Look, its a job and you are building customer service skills but I was young once, and I am still appalled at how some of these kids acting on the working floor and even to their more experienced coworkers. One of them especially was trying which and whatever way to make me look bad. Not only that she had the attitude of a "boss" trying to micromanage me as I first started when clearly this was not her job. I could tell too that she wanted to or was instructed to watch me so that she could get me fired. She also would make me feel uncomfortable because she would complain (to me a newcomer) about how she was there for 1 year and then she deserved an upward position and that she was doing whatever she could to get it..... My training experience was horrible, they didn't really train me at all except my managers on the floor. My co-workers all had something to prove and set me up for failure at times when clearly this was just a job that required customer service from the buyers.

    The manager in the HR office made me so uncomfortable as well, actually, all of them in the offices was super unfriendly minus the woman who takes care of calendars. They only cared about the employees that were in their "circle". In the end, I really didn't care about them because I understood after that training experience who were the real leaders.

    There is also an issue of culture and customer service. Maybe its because most of the sales/cashier floor is 18-22 year individuals with no real customer service and exposure to professional customers who work jobs that require their products given to them at a timely manner but compared to the older group of individuals it was VERY CLEAR that they all showed a very bad attitude in the downtown Chicago location. They showed an uncomfortable amount of attitude to local international students and in the end, I always had to apologize to the customers for their behavior. Of course, international customers will not think too much about it, why would they? But I did witness a customer who clearly worked a federal job and these co-workers of mine were SUPER rude to them, not displaying any situational awareness to who their customers were...... ugh. I am glad I saved face because this customer looked PISSED.

    Anyway, I am glad I left less than a year, I know they wanted to hire me full time but after all the stress of trying to save face for Target in the retail store while management didn't see this (don't blame it on management who worked the actual floor because they are great) this was surprisingly the worst and probably the most unnecessarily stressful position I had to take (literally because of how annoying and dumb my co-workers were).

    P.S. their discount is laughable too.

    Advice to Management

    I really don't know what advice to give... Maybe stop hiring airheaded 18-22-year-olds or find competent workers and pay all of the above 15$ so maybe they will be happy and they can take care of their families? Have a similar benefit and structure like Starbucks or find a way to pay back student's tuition. Teach inexperienced workers real customer service skills.

  8. Helpful (1)

    "Try something else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optional in Chicago, IL
    Former Employee - Optional in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Target full-time (More than a year)

    Pros

    I don’t have any pros to give about this company

    Cons

    Everything ... management is horrible

    Advice to Management

    Learn how to manage


  9. Helpful (1)

    "Hardlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Target full-time (More than 5 years)

    Pros

    Benefits, Flexible hours, vacation time, Co-workers, Parking

    Cons

    Work hours, management, cleanliness, Fairness, equality.

    Advice to Management

    Pay closer attention to who works harder and who should get the little hours they do have!


  10. Helpful (1)

    "Bittersweet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - GSTL in Chicago, IL
    Former Employee - GSTL in Chicago, IL
    Neutral Outlook
    No opinion of CEO

    I worked at Target full-time (More than 8 years)

    Pros

    Professionalism and business lingo. If you can master development at Target you can make it in corporate America .

    Cons

    Development and sussession
    They will hire ETL’s and up while you train them even if you have a degree. This company is not friendly as to working up the ranks of the company.

    Advice to Management

    Have a better suasion plan for your employees to work the ranks of the company . This way your company won’t go into shambles when you hire ditzy college kids who have no passion for the brand and just are collecting a paycheck and delegating task. While you have some TMs and TL who know they company in and out with college degrees but it takes them 3-5 years to get promoted and intense scrutiny to feel competent for ETL position. This way you won’t have brand new store managers quitting within 1 and a half or 3 years bc of the havoc they created not knowing what they are doing just interviewed well.


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