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Target Guest Services Representative Reviews

Updated January 31, 2018
16 reviews

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Guest Services Representative

3.2
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Approve of CEO
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Brian Cornell
7 Ratings

Employee Reviews

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Pros
  • There is a large focus on work/life balance that is very appreciated (in 895 reviews)

  • If the team members can't come up with an answer they are more than willing to seek out the answer via manager or other sources (in 1776 reviews)

Cons
  • Work Life Balance is an opportunity (in 1500 reviews)

  • compensation for existing team members being outpaced by newer (in 1594 reviews)

More Pros and Cons

  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Desk/Customer Service Representative in Plainville, MA
    Former Employee - Guest Service Desk/Customer Service Representative in Plainville, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Target (More than a year)

    Pros

    I found that the Company was very Guest Oriented.It was a Pleasure to work here especially if you are outgoing, and enjoy meeting new people.

    Cons

    Some times the chain of command was blurry. Knowing who exactly you should go to when faced with a issue was sometimes hard

    Advice to Management

    Keep up what you are doing!


  2. "Guest Service Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Charlotte, NC
    Current Employee - Guest Service Representative in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Target full-time (More than 10 years)

    Pros

    Team Members, Management, Values, Products

    Cons

    Pay, benefits, not enough hours,

    Advice to Management

    Higher pay , shorter time to be eligible for benefits

  3. "Target Part Time Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Woodbury, MN
    Former Employee - Guest Service Representative in Woodbury, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Target part-time (More than 3 years)

    Pros

    Flexible part time hours, decent work environment

    Cons

    Management was a little iffy. Didn't always agree with certain practices


  4. "Decent college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Exton, PA
    Former Employee - Guest Service Representative in Exton, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Target full-time (More than 3 years)

    Pros

    Great coworkers to work with. The schedule is very flexible. You get a ten percent discount on everything . Learn to have great costumer service skills.

    Cons

    The management was terrible. The store was always understaffed. You are under disciplinary action if you don’t ask EVERYONE for a red card . Employees often don’t get the credit that they deserve .


  5. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Tulsa, OK
    Former Employee - Guest Service Representative in Tulsa, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Target part-time

    Pros

    Great people, fun environment

    Cons

    not flexible, computer generated schedules


  6. "A Paycheck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Anaheim Hills, CA
    Former Employee - Guest Service Representative in Anaheim Hills, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Target part-time (More than 3 years)

    Pros

    Flexible schedule and ability to take educational leave for school

    Cons

    Focus is on selling Redcards with a management team that does nothing to help and train struggling employees.


  7. "Advancement"

    StarStarStarStarStar
    Current Employee - Guest Service Representative in Albuquerque, NM
    Current Employee - Guest Service Representative in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Target full-time (More than 8 years)

    Pros

    Flexible hours for students applying

    Cons

    No room for advancement. Hiring more employees during holiday hours and then existing employee hours are cut.

    Advice to Management

    Follow through when telling an employee that they will work with you on advancement. Take care of your existing employees.

  8. "Guest services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Plymouth, MN
    Current Employee - Guest Service Representative in Plymouth, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Target part-time (More than 3 years)

    Pros

    10% discount that's about it

    Cons

    Bad management not can't really grow here people hate their job and complain all the time and all the rich people who shop here treat bad etc

    Advice to Management

    Need to learn to appreciate people more


  9. "So far the best job i had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Long Beach, CA
    Former Employee - Guest Service Representative in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Target part-time (Less than a year)

    Pros

    15% discount, sometimes get free starbucks

    Cons

    The holiday hours was the worst. Push red card sales on workers heavy.


  10. "Guest services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Portland, OR
    Current Employee - Guest Service Representative in Portland, OR
    Doesn't Recommend
    Positive Outlook

    I have been working at Target part-time (More than 8 years)

    Pros

    Your usually on your own here. People pop in and out otherwise quiet place.

    Cons

    Should pay more than sales floor or cashier, you take a lot of crap!

    Advice to Management

    People who have been proven and have seniority should get credit for that!