Tata Business Support Services Reviews | Glassdoor

Tata Business Support Services Reviews

Updated August 19, 2017
144 reviews

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3.2
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Mr. Srinivas Koppolu
52 Ratings

144 Employee Reviews

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Pros
Cons
  • apart from low salary, no other complain (in 5 reviews)

  • HR department is the worst very lazy in work (in 4 reviews)

More Pros and Cons

  1. "Technical Support Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tata Business Support Services full-time

    Pros

    Decent work environment and good people.

    Cons

    Nothing as of I know. Nothing major cons.


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tata Business Support Services full-time

    Pros

    Good equipment. Nice office. Fun people

    Cons

    No support from upper management when issues came up

  3. "Just......not a good company."

    StarStarStarStarStar
    Former Employee - Travel Agent in Las Vegas, NV
    Former Employee - Travel Agent in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tata Business Support Services (More than a year)

    Pros

    Strong bond with co-workers because we were all in the same miserable boat.

    Cons

    Reverse out-sourcing=terrible idea. Pay was terrible, benefits were terrible.


  4. Helpful (1)

    "Fast growing company, but management is not stable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Latham, NY
    Former Employee - Anonymous Employee in Latham, NY
    Doesn't Recommend
    Positive Outlook

    I worked at Tata Business Support Services full-time (Less than a year)

    Pros

    Good culture, and the location is great. The CEO and COO are great guys but the Accounting department is run by cut throat people who just look at saving a nickel.

    Cons

    Growth is so fast that there is not enough office space. Company hires too many low end support people. A few managers are very unprofessional. Favoritism is very evident. It's a 24/7 operation so the emails and phone calls don't stop. Installers are overworked and stressed out. 12-14 hr days are common for installers, but the managers come and go in the office and are nowhere to be found 25% of the time during normal working hours. I was hired as a salary employee and got nothing for working 10-15 hrs extra a week, but if I had a doctor appt., I was docked personal comp time.

    Advice to Management

    Keeping salaries very low will just keep the revolving door spinning.


  5. Helpful (1)

    "An eye opener. They treat their employees terrible. Lie to clients causing loss of contract."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Marietta, OH
    Former Employee - Customer Service Representative in Marietta, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Vacation time 4 wks at start.

    Cons

    The right hand didn't know what the left hand was doing. Company is fron India and have no idea how to treat their employees. Terrible turn over and they wouldn't listen to why people were leaving. Every thing was about business needs. We had a contract with Egencia and TATA managment was constantly lying to them causing the loss of the contract and over 150 people lost their jobs.

    Advice to Management

    Treat your employees like they are a valuable asset not just a number in a chair tied to a teliphone by a short cord. Provide feed back and reward good performance.


  6. "customer care executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Executive in Khopoli (India)
    Current Employee - Customer Care Executive in Khopoli (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tata Business Support Services full-time (More than a year)

    Pros

    it is good community following their ethics.

    Cons

    nothing for writing here for our company

    Advice to Management

    na


  7. "Customer Care Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Pune (India)
    Current Employee - Customer Care Representative in Pune (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tata Business Support Services full-time (More than a year)

    Pros

    Best working culture and colleagues.
    Supportive leaders

    Cons

    Less scope for growth and less salary for entry level position.

    Advice to Management

    Interview process is very cumbersome. Should be less time consuming.

  8. "sr sales excecutive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Executive in Hyderabad (India)
    Former Employee - Senior Sales Executive in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tata Business Support Services (Less than a year)

    Pros

    excellent company , good environment , very good place to learn new things

    Cons

    need to keep fun activities

    Advice to Management

    na


  9. "Catalog Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Catalog Associate in Mumbai (India)
    Current Employee - Catalog Associate in Mumbai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tata Business Support Services full-time (More than a year)

    Pros

    its a leading and Best company. Have lots of growing opportunity. Even heard alot about google.

    Cons

    As of now i dont see any disadvantage.

    Advice to Management

    As of now i dont have any suggestion till the time im on board. Because closely working can create a good ideas


  10. "Good"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee in Pune (India)
    Former Employee - Anonymous Employee in Pune (India)

    I worked at Tata Business Support Services full-time (More than 3 years)

    Pros

    Growth opportunities, friday games and competitions, Rewards

    Cons

    Cafeteria, salary,lots of policies


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