Tatts Group Reviews | Glassdoor

Tatts Group Reviews

Updated July 25, 2017
22 reviews

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3.0
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Dick McIlwain
10 Ratings

22 Employee Reviews

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  1. "UBET Contact Centre Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tatts Group part-time

    Pros

    Great Pay Rate, Flexible Hours.

    Cons

    Technology, procedures and policies all out of date.


  2. "Social Media Community Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tatts rewarded hard working employees and encouraged work life balance.

    Cons

    Sometimes management can keep upcoming changes secret until the last minute.

  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Strong processes and controls with a good and supportive management team who look to engage the entire staff. Good team atmosphere.

    Cons

    Career development can be restricted depending on which department you're in. Some areas there is plenty of scope, others not so much.


  4. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst Programmer in Brisbane (Australia)
    Former Employee - Analyst Programmer in Brisbane (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tatts Group full-time (More than 3 years)

    Pros

    Good processes and management

    Cons

    A lot of new transformation projects


  5. "Doing waterfall the Agile way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Test Analyst in Albion, Queensland (Australia)
    Current Employee - Senior Test Analyst in Albion, Queensland (Australia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tatts Group full-time (More than 5 years)

    Pros

    - Technology department is casual and friendly
    - Most people are friendly and helpful
    - Good talented people who knows what they are talking about

    Cons

    - Company wants new direction but not giving time to make the change
    - Same volume of work when implementing cultural change and losing staff = stressful for a lot of people

    Advice to Management

    Commit to the change and give your people the time to do it, let us take charge of the process change and let us plan what work we can do. You'd be surprised if you don't impose impossible deadlines we can actually still deliver work, but better quality since we don't have to squish them into a tiny time frame.


  6. "Mix in Cronyism, favoritism and double standards to create a culture and career that has slid from best to worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tatts Group full-time

    Pros

    From the outside, Tatts appears a great company to work for, but it's all a lie as in fake as a silicon implant. People no longer care enough to even write a review, its that bad. Go to the main website and look at the front page video... Its FAKE, Tatts staff don't work there!

    Cons

    The biggest example of cronyism you w ill ever see. All the management roles are taken by ex Wotif employee's, and all the strategic positions are taken by ex Suncorp employees. Neither have any industry experience. The Suncorp people, in particular bring nothing to the company because most are meeting jockeys or lap dogs.

    This has resulted in the following scenario..
    1. Lack of career opportunities
    2. Lack of trust

    This has effectively produced an entire disengaged workforce. Good work management.

    Management is the following..awful. elitist. mistrusting. fad & trendy without understanding, introverted, draconian, out of touch and It's micromanagement at its worst.

    With a whim people have been retrenched en-masse. With a flick of the wrist they force new procedures which in the end have resulted in a major drop in productivity.

    Just think, while you are enjoying this environment you get blasted with propaganda. It's everywhere, in emails, on paper, giant posters hanging on the walls everywhere. In the lunch room. Even the toilets have it. All of it doesn't mean anything because its something you would expect to see in North Korea.

    Advice to Management

    I can offer none as management is all about churning the company into a merger deal for a quick buck pocket lining exercise. Just make your $$$ and get out and let the rest of us have some kind of career.


  7. "NOC Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tatts Group full-time

    Pros

    4 days on/4 days off. Supportive team and management. A lot of development opportunities. Downtime.

    Cons

    12 hour shifts. Small team.

    Advice to Management

    Nothing, they are awesome.

  8. Helpful (2)

    "I.T infrastructure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albion, Queensland (Australia)
    Former Employee - Anonymous Employee in Albion, Queensland (Australia)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Tatts Group full-time

    Pros

    Opportunities to learn.
    Some social events.
    Lots of money.

    Cons

    Unless you work with or close to the CTO it is hard to be noticed.
    Feels like you are putting out fires 100% of the time.
    On-call reimbursement.

    Advice to Management

    Stop wasting time and money on projects and technology that you don't actually need.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Wagering in Albion, Queensland (Australia)
    Former Employee - Customer Service Wagering in Albion, Queensland (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tatts Group part-time (More than 3 years)

    Pros

    -excellent hourly rates
    -flexible roster
    -management values you
    -great team environment

    Cons

    -no guaranteed amount of hours each week when you're casual
    -you must work every Saturday during the Spring Carnival

    Advice to Management

    Keep doing what you're doing!


  10. Helpful (1)

    "New senior management destroyed a great workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Tatts is a big company with big infrastructure, which inevitably means large scale problems (at least for Australia) and cool toys.

    Cons

    Catastrophically bad senior management. I've been in the workplace 20 years, and maybe I've just been lucky, but I've never encountered senior management as oblivious and out of touch as these.

    Advice to Management

    Leave


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