Teachers Credit Union Reviews | Glassdoor

Teachers Credit Union Reviews

Updated October 13, 2018
29 reviews

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2.2
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Paul Marsh
20 Ratings

Employee Reviews

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  1. "Service Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Teachers Credit Union full-time

    Pros

    Interview process was quick, salary is above average compared to other credit unions

    Cons

    Very behind times, very cut throat and messy managers


  2. "Miserable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Teachers Credit Union (More than 8 years)

    Pros

    They have decent benefits thats it

    Cons

    Pay is horrible. Upper management is worse. Everything is politics. Not everyone has a opportunity at teachers credit union. Stress is not worth it

    Advice to Management

    Get rid of banking go back to credit union. Better pay.

  3. Helpful (2)

    "Repeated Reorganizations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in South Bend, IN
    Former Employee - Anonymous in South Bend, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Teachers Credit Union full-time (More than 10 years)

    Pros

    Average pay, bonuses can be nice, 401k match, some tuition reimbusement

    Cons

    The answer to every problem is a reorganization, and when it isn’t fix a year later re-org again! This includes shuffling people into management positions who aren’t truly qualified to do a good job. The politics never helped either. Health insurance was not great as it was one of the first in the country to eliminate spousal coverage and add a penalty to insurance if you aren’t healthy. No programs to help people get healthy either.

    Advice to Management

    I have worked at banks and CUs , but TCU was the pushiest I saw to eliminate expenses at and increase profit to “give back” to members. This happened at the expense of members and employee benefits, but management and board of directors continue having a grand time wining and dining on p-cards. Board retreats are always held at expensive resorts with family included, and monthly board meetings are always followed by an expensive dinner. I saw employees unnecessarily charge lunch and dinner back to the company because there were no policies. There were also expensive meetings that had to be held at Starbucks, so everyone could get a $5 coffee when they could have used existing conference rooms. Maybe it is time that Paul Marsh use his accounting and finance background to put some rules in place for spending instead of cutting the wrong expenses. Hire qualified people, empower them give them a chance to succeed before instituting new regions or new management.


  4. "Soul Sucking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Need Anonymity in South Bend, IN
    Current Employee - Need Anonymity in South Bend, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Teachers Credit Union full-time (More than a year)

    Pros

    Medical benefits are ok, less expensive than average.

    Cons

    Political, cliques abound, stressful, treat employees differently based on who likes you or dislikes you. Expect you to work all the time if salaried.

    Advice to Management

    Get your act together and treat employees equitably. Stop with the politics.


  5. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Teachers Credit Union part-time

    Pros

    Family-like setting. Decent management, realistic goals. Quarterly bonuses.

    Cons

    Not much growth opportunities.


  6. Helpful (2)

    "Better than being unemployed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SCR in Indianapolis, IN
    Current Employee - SCR in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Teachers Credit Union full-time (More than a year)

    Pros

    Benefits, tuition reimbursement, members, free account for employees

    Cons

    Organizational structure, branch management, strategic management, pay, schedule for in-store locations, not compensated for increase in responsibilities, promotions based on tenure instead of knowledge and skills, constant change

    Advice to Management

    Get it together. There are other credit unions out there that are out performing us. TCU nerds to become current in technology, procedures, and policies


  7. "TCU Insurance Agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSM in Mishawaka, IN
    Former Employee - CSM in Mishawaka, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Teachers Credit Union full-time (Less than a year)

    Pros

    Holidays are the same as the bank's.

    Cons

    Poor management. No teamwork or incentive to work as a team.

    Advice to Management

    Value truly good employees and stop the lies and drama.

  8. Helpful (1)

    "Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance in Mishawaka, IN
    Current Employee - Insurance in Mishawaka, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Teachers Credit Union full-time (More than 3 years)

    Pros

    Benefits package is great, especially if you have dependents.

    Cons

    Horrible management team. No consistency. Not trustworthy. No clue what they are doing. HR team is poor. IT team is nice but not efficient.

    Advice to Management

    Listen to the other reviews. Similar complaints across the board. E&O claim in the making.


  9. "Don't expect to make decent money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Indianapolis, IN
    Former Employee - Teller in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Teachers Credit Union part-time (More than 3 years)

    Pros

    Teaches you good skills you can use later in your career but don't plan on being there long term! It was cool to learn about retail banking and what actually goes on.

    Cons

    So many people who work there are idiots. A lot of uneducated people in management. My boss "the lead teller" was such an idiot that I couldn't even stand to be around her. I worked here a few years during HS and college.

    Advice to Management

    If at all possible, try and hire people with 2 brain cells.


  10. Helpful (5)

    "High stress, very political, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Teachers Credit Union full-time (More than 5 years)

    Pros

    Pay, Benefits, co-workers are nice, they do value their members above all else

    Cons

    Everything else. Executive team is cut throat and management throughout is very poor. Read the rest of the reviews, they all tell the same story. Used to be a great place to work, but under Paul Marsh, it has become a very silo'd organization. People are moved, reassigned constantly and no one seems to have a grasp of what they are doing.