Teachers Credit Union Reviews | Glassdoor

Teachers Credit Union Reviews

Updated March 1, 2017
21 reviews

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Paul Marsh
14 Ratings

21 Employee Reviews

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  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Crawfordsville, IN
    Former Employee - Teller in Crawfordsville, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Teachers Credit Union full-time (More than 3 years)

    Pros

    They recognized potential in employees and would empower them. Benefits were great and investment services were free to employees.

    Cons

    Sometimes given more responsibility without more compensation. Scheduling could be very tough because there was a high rate or turnover.

    Advice to Management

    Focus less on sales and more on investing into employees


  2. Helpful (2)

    "High stress, very political, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Teachers Credit Union full-time (More than 5 years)

    Pros

    Pay, Benefits, co-workers are nice, they do value their members above all else

    Cons

    Everything else. Executive team is cut throat and management throughout is very poor. Read the rest of the reviews, they all tell the same story. Used to be a great place to work, but under Paul Marsh, it has become a very silo'd organization. People are moved, reassigned constantly and no one seems to have a grasp of what they are doing.

  3. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Teachers Credit Union part-time (More than a year)

    Pros

    Pay was excellent, managers cared about members.

    Cons

    Not the most competitive rates, not much room for growth as an intern


  4. "Work here if you plan on being miserable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Bend, IN
    Current Employee - Anonymous Employee in South Bend, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Teachers Credit Union full-time (More than 10 years)

    Pros

    I get a paycheck and benefits were decent, although not always the best.

    Cons

    Reorganization after reorganization, so many people are shifted into lower paying jobs or fired. Management is never happy.

    Advice to Management

    Management tries to be politically correct by saying what they think will sound best... but your employees can see right through it. A little more transparency would be nice.


  5. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great company to work for and wonderful team.

    Cons

    No growth opportunities. Little promoting within.

    Advice to Management

    Look inside company to fill positions rather than look outside.


  6. Helpful (1)

    "No Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mishawaka, IN
    Former Employee - Anonymous Employee in Mishawaka, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Teachers Credit Union full-time (More than 10 years)

    Pros

    Great benefits package (medical, dental, vision, 401k), above average pay

    Cons

    Very political, unprofessional employees who cause drama, long-term employees get away with doing very little, no leadership

    Advice to Management

    TCU needs a management team that actually works and leads by example!!


  7. "Not worth the job change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Teachers Credit Union full-time (More than a year)

    Pros

    Paycheck. Their version of a pension. You get your birthday off as a holiday. Bank holidays off, depending on your department.

    Cons

    Most benefits are below industry standards. Management doesn't listen to their team members or support them. Too many management layers. No one knows what anyone else really does. No team member development. Almost all hires (entry level or experienced) come from outside the company. Behind in technology by about 5 - 10 years.

    Advice to Management

    Listen and take action on team member concerns. Support team members to actually grow. Too many long timers in management roles that are unwilling to change and drive good team members out of the business. You bring in a lot of new blood from outside but don't care what they have to say that will improve results.

  8. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Teachers Credit Union full-time

    Pros

    Benefits packages is great.
    Medical/Dental/Vision is great.
    Close-knit teams.

    Cons

    - Communication
    - Compensation
    - Notice that morale needs improvement
    - Management/Executive teams need better training
    - Many people in positions they don't want to be in, can't perform in.
    - It's been a job/work, and hasn't truly been enjoyable.
    - Competitive wages with local companies of this size

    Advice to Management

    I would advise management to listen to their employees when they are dissatisfied. Some may just be complaints, but others are true concerns, and they force people to seek employment outside of TCU. "You Speak, We Listen." - Yet to see this...I think it could be a great place to work, and maybe one day it will be.


  9. Helpful (2)

    "Part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Love the members
    Fun environment
    Closed on sundays

    Cons

    Part time employees work 6 days a week.
    Part time works every Saturday
    Part time gets 5 days off for vacation
    Part time sometimes works a 38 hour work week, but, they'll have your schedule the next week down to 32 hours. This way they don't have to give you more paid vacation.

    Advice to Management

    Some people work part time because they want to. Who wants to work 6 days a week? No family time, no free time and no me time.


  10. Helpful (3)

    "Was the best job in town, poor managment/leadership brought it down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in South Bend, IN
    Former Employee - Systems Engineer in South Bend, IN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Teachers Credit Union full-time (More than 8 years)

    Pros

    Working with the people
    pay was decent
    benefits were decent
    very diverse

    Cons

    management near the end of my employment was awful, absolutely terrible and nothing was done about it until it was too late and everyone abandoned ship. This was the best job I ever had for the first 7 years of employment there. I'm saddened by it's decline. Leadership starts at the top and it failed at the top.

    Advice to Management

    LISTEN to your employees.


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