Teamworks (NC) Reviews

Pros

I have been at Teamworks for about a year and a half and the culture is phenomenal. The leadership clearly communicates the vision of the company, and I can say I enjoy every day of work. Teamworks effectively handled the post-pandemic working environment by allowing employees to work remotely or in the office headquarters in Durham. The company core values of honesty, humility, hard work, exceptionalism, commitment, and innovation come to life in all employees on a daily basis, and starts with the leadership. I can't recommend applying to Teamworks enough to anyone trying to break into the sports tech industry!

Cons

Nothing to share as a con here!

Pros

Highlights: - People are great to work with - There are opportunities for growth as well as promotion - Competitive salary - Good health insurance - Teamworks is a growing company - Flexible with work location I have had a really awesome experience with Teamworks. I would have to say the best part of working at teamworks are the people. Everyone is passionate about their work, while also being very fun to work with and easy going. I am particularly happy with the opportunities and freedom I have had to learn about new technologies. I feel that I am in the perfect position for my own growth and personal development. I really think this company is a great fit for someone who is passionate in what they do and seeks to make a positive impact in whatever work they do.

Cons

There is a lot of shifting around of departments or re-organization. I think Teamworks is really still trying to figure out exactly what structure will work for them

Pros

They care about their employees

Cons

Low base salary compared to other companies

Pros

Teamworks is an awesome place to work – I highly recommend it! The product is fun to work on and as a team we try to stay up on the latest best practices so I feel like career-wise it's a great place to keep growing.

Cons

I can't think of a lot of cons. The only thing that comes to mind is we are a remote workforce now – so if you prefer working in-person with your team you might not be happy. We do have an office though where you can work with others, but they just might not be on your team.

Pros

-High expectations (the company doesn't hold on to poor performers "just because" and doesn't take kindly to excuses) -Flexible about working from home -Employee opinions carry weight with middle and upper management -You're not just a cog in the machine

Cons

-Expectations can be tough on parents, especially if one or more of the kids are out of school or sick

Pros

1. Great people 2. Good benefits package for healthcare/401K 3. Cool office 4. Growing company in a dynamic industry

Cons

1. No Work-Life Balance In Customer Support, you’re working non-traditional hours which I knew when I took the job and was fine with. What I didn’t know was my coworkers would message me at 6am to respond to a ticket that I sent at midnight when of course I would be asleep from working late the night before or when I was not on shift. I was having tickets put into my name from coworkers on shift when I was off and was expected to be able to hop online at any point in the day and work on them (they almost never asked me, they just put it in my name even when I had tons of tickets already on my to-do list or when I was off). I felt like I was never off of work. I even took vacation out of town and was told to hop on my computer and work at 6am because there were too many tickets for the staff on shift to do. I’ve worked at start-ups before and know that the work is fast-paced and not often a traditional 9-5 but this was ridiculous. 2. Underpaid Most people that I know who left Teamworks are getting paid more to do the same role at another company. It’s one thing to be overworked but paid well. At Teamworks you’re overworked and underpaid. 3. Lack of Organization When bugs or any technical issues came up, we would submit the issues to engineering. I once had a customer locked out of their account and couldn’t access important information. No one on the Customer Support team could solve it so they suggested I ask engineering. I was told by engineering they were too busy and said this was a low priority issue they would get to in a few weeks. This is ridiculous considering I was told that this was a high priority issue anytime this comes up from a customer. I received a negative review from the customer for nothing being able to fix this despite this being out of my control. This happened for dozens of issues I brought up and was often told “sorry too busy on the refactor, will get to this in a few weeks.”

Pros

Energetic workplace and coworkers Coworkers are always willing to help, doesn't matter if they're not in my department or not Target market is growing and no notable competitors have surfaced Bunch of opportunities to learn new skills within the business We have a few DEI groups now Organizational reshuffling

Cons

Confusing expectations day to day, or at least they're unclear, and sometimes it's unclear what "done" means for a given task Hush firings happen, and it takes like a week sometimes until you realize one of your coworkers is gone Executives make over-promises to customers Energetic company-wide meetings are run by C-Suite members, and they aggressively focus on the future excitement while ignoring ongoing issues and frustrations Non-diverse employees and C-Suite Non-divers, non-equitable, non-inclusive hiring processes More times than I'd like there felt like there were so many tasks, questions or incomplete answers to work through to do my work that it felt like I was drowning A lot of organizational reshuffling - I put this in pros and cons because sometimes it's the most optimal decision and they get it right, but more times than not, it avoids filling a necessary position and disperses the work across many or one team creating a tense work/life balance for those affected. Executives don't really care about DEI

Pros

Worked with some great people Unlimited pto Cool industry

Cons

Toxic culture Lack of diversity and inclusion Poor equity options Work harder and longer mentality Hard to have work / life balance Under market pay Decision to promote based on attrition not need

Pros

Flexible and still a growing company

Cons

feels like a startup even though it was created in 2006

Pros

Lots of opportunity in this fast paced company. Everyone is super nice!

Cons

No company is perfect, but Teamworks is a pretty great place to work!