Teavana Reviews | Glassdoor

Teavana Reviews

Updated September 24, 2017
789 reviews

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3.3
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Approve of CEO
Teavana CEO Andrew T. Mack
Andrew T. Mack
244 Ratings

789 Employee Reviews

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Pros
  • Free tea while you are working and it is usually not a very stressful environment (in 216 reviews)

  • Free tea to drink while you're working (in 40 reviews)

Cons
More Pros and Cons

  1. "Overall Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Teavana part-time

    Pros

    I found the training was complete, and I felt comfortable sharing with customers the information

    Cons

    Often Management would have disagreement, leaving team members and leads in an uncomfortable situation


  2. "Teavana Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teavana - Sales Associate in McLean, VA
    Former Employee - Teavana - Sales Associate in McLean, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Teavana part-time (More than a year)

    Pros

    Free Tea during your shift

    Cons

    Unrealistic selling expectations if you're not in a high volume store

    Advice to Management

    Not everyone wants or needs a tsk

  3. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Short Pump, VA
    Current Employee - Shift Supervisor in Short Pump, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Teavana part-time (More than 3 years)

    Pros

    Professional corporate etquite.
    Benefits are great, even for part time employees.
    Good hours if you cover shifts.
    Flexible hours.

    Cons

    Weekends requires.
    Emotional managers.
    Lots of arguments between staff.
    Pay is meager for job titles.

    Advice to Management

    Stop getting emotionally charged and stick to promoting within and not playing favorites. I've been a manager here for three years and have had continuous problems with other managers picking their best friends as their position under.


  4. "partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner
    Current Employee - Partner
    Recommends
    No opinion of CEO

    I have been working at Teavana part-time (More than a year)

    Pros

    flexible, good work-life balance, fun, nice co workers, good atmosphere

    Cons

    few hours in the summer, sales goal too high.


  5. "Starbucks should not touch tea stores"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Teavana full-time (More than 3 years)

    Pros

    Great products
    Great place to learn about tea
    Great co-workers
    Relaxed business casual dress code
    Team work encouraged
    Free tea! (drinks while on shift and employee discounts)
    Discount at Starbucks (seriously the only thing good about the merger with Sbux)

    Cons

    Got consumed by Starbucks.
    Once they lost sight of their vision and passion for the history and traditions of tea, the company started to really fall. The decline also happened even more when Starbucks took over and killed their vision even further. When the top brass sold out, they sold out hard. Would have loved to have revived this company to it's former glory. I'm honestly sad to see it go.

    Advice to Management

    Get away from the numbers of a sale and focus on your product and employees. Ignore Starbucks! They know Coffee, not tea. You should have educated Starbucks on tea not have them bulldoze over your vision and kill the company I loved before you sold out to the Siren's call.


  6. "Teavana"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Plano, TX
    Current Employee - Sales in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Teavana part-time (More than a year)

    Pros

    Free tea while you are working and it is usually not a very stressful environment

    Cons

    Because it does get very slow because buying tea isn't a hot commodity right now, it does get slightly boring

    Advice to Management

    There's not much advice that I have or matters much since the company is shutting down


  7. Helpful (1)

    "Sad to see it go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead
    Current Employee - Team Lead
    Negative Outlook

    I have been working at Teavana part-time (More than a year)

    Pros

    Great benefits, great environment, excellent product

    Cons

    Retail schedules make work/life balance difficult, micro-management can be frustrating

    Advice to Management

    Sales expectations should not be one size fits all from store to store

  8. "Team lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Springfield, IL
    Former Employee - Team Lead in Springfield, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Teavana full-time (More than a year)

    Pros

    Free tea, tea knowledge & training

    Cons

    Pay, sales process is pushy

    Advice to Management

    Calm down with the sales process


  9. "Teavana"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Cincinnati, OH
    Current Employee - Team Lead in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Teavana full-time (More than 3 years)

    Pros

    Work experience
    Free drinks
    get to learn about different teas

    Cons

    Too pushy in sales
    not consistent schedules


  10. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Teavana full-time (More than 3 years)

    Pros

    Part of Starbucks, get free mark out coffee every week , free tea during work, not too busy all the time , good benefits

    Cons

    We are closing soon !


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