Teavana Reviews

Updated Jul 16, 2020

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3.6
58%
Recommend to a Friend
54%
Approve of CEO
Teavana CEO Andrew T. Mack
Andrew T. Mack
286 Ratings
Pros
  • "Great people and free tea during shifts(in 232 reviews)

  • "401k, easy growth within the company, free drinks(in 54 reviews)

Cons
  • "Hitting sales goals was made more important than assisting customers with their actual needs(in 113 reviews)

  • "Very little support from upper management past district manager(in 75 reviews)

More Pros and Cons
  1. "Great experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Stamford, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Teavana part-time for more than a year

    Pros

    I honestly really enjoyed working here as a seasonal hire while i was in college. It could be difficult at times, but most sales/retail jobs are. Starbucks offers a lot of benefits that a lot of part time, minimum wage jobs wouldnt usually offer, and the management was very approachable.

    Cons

    I was honestly really disappointed when the company closed down. I also wish the hours were a little more flexible

  2. "Sales"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Neutral Outlook
    No opinion of CEO

    I worked at Teavana part-time

    Pros

    Good Tea, nice place for customers

    Cons

    No communication, low pay, no benefits


  3. "Terrible Place"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista/Sales Associate in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at Teavana part-time for less than a year

    Pros

    All the tea you could ever want to drink Great people to work with

    Cons

    Terrible management Schedule is never based off of sales but rather whoever the manager likes the most

    Continue reading
  4. "Upselling Above All"

    2.0
    Former Employee - Retail Sales Associate 

    I worked at Teavana part-time

    Pros

    Free tea, good perks with full time employment

    Cons

    Upselling is tought when people are coming just to buy tea.

  5. "It was good while it lasted"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Teavana full-time for more than a year

    Pros

    Free tea to drink all day

    Cons

    laid off and all stores shut down

  6. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Arcadia, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Teavana part-time for more than a year

    Pros

    Free item every week such as coffee or tea

    Cons

    Stressful sales goals to meet every day

  7. "Great Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Teavana part-time for more than 3 years

    Pros

    Relaxing atmosphere, great coworkers, and gaining an excellent knowledge of tea. Management was flexible with my schedule while I was in college.

    Cons

    I preferred to be behind the scenes as a barista, but would sometimes be on the sales floor.

    Continue reading
  8. "Unrealistic sales quota"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Modesto, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Teavana full-time for more than a year

    Pros

    Learning different types of world tea, along with sharing your product knowledge with customers.

    Cons

    Lease lining to drag in customers then force upon them 200 dollars worth of product when theyve never tried tea before and still being told that if they are willing to spend 200 they are willing to spend more. Also having to sell a minimum of 16oz to every customer per sale.

    Continue reading
  9. "COmpany shut down"

    1.0
    Former Employee - Warehouse Worker 

    I worked at Teavana full-time

    Pros

    Great co workers, amazing co workers.

    Cons

    Shut down because of greed.

  10. "Nice store"

    2.0
    Former Employee - Sales Associate in Westminster, CO

    I worked at Teavana part-time for less than a year

    Pros

    Great employee discount on everything in the store.

    Cons

    Had to use high pressure sales tactics

Found 915 reviews