Teavana Reviews | Glassdoor

Teavana Reviews

Updated April 18, 2019
887 reviews

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3.7
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Teavana CEO Andrew T. Mack
Andrew T. Mack
279 Ratings

Employee Reviews

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Pros
  • "Great people and free tea during shifts" (in 224 reviews)

  • "Great positive attitude and you learn a lot about sales" (in 38 reviews)

Cons
  • "Unreachable and unrealistic sales goals" (in 96 reviews)

  • "We needed more people but upper management couldn't afford more people" (in 74 reviews)

More Pros and Cons

  1. "Loved working here!"

    StarStarStarStarStar
    Former Employee - Store Manager in Raleigh, NC
    Former Employee - Store Manager in Raleigh, NC

    I worked at Teavana full-time (More than 5 years)

    Pros

    Great products & loved customers.

    Cons

    Starbucks closed us down last February

    Advice to Management

    The teas offered at Starbucks locations are substandard.


  2. "Incredible work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilities Manager in Atlanta, GA
    Former Employee - Facilities Manager in Atlanta, GA
    Neutral Outlook
    Approves of CEO

    I worked at Teavana full-time (More than 10 years)

    Pros

    Ability to shape and form company best practice, work with a deep bench of passionate and knowledgeable co-workers.

    Cons

    Company was shuttered in 2-2018.

  3. "Was sorta nice while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member
    Current Employee - Team Member
    Negative Outlook
    Disapproves of CEO

    I have been working at Teavana part-time (More than 3 years)

    Pros

    Better pay than other retail

    A lot of really cool benefits

    Good Fun

    Cons

    Retail is dead

    Company's marketing focus changed very frequently

    Advice to Management

    Bring the company back Starbucks


  4. "Lively Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Austin, TX
    Former Employee - General Manager in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Teavana full-time (More than a year)

    Pros

    Extensive knowledge of Tea. Ability to share that knowledge with friends, family, customers, and partners.

    Cons

    Extra hours worked, constantly to make sure the store was set up properly.


  5. "Sales Driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Houston, TX
    Former Employee - Team Lead in Houston, TX

    I worked at Teavana part-time (More than 3 years)

    Pros

    Pretty relaxed job most the time, free tea drinks on shift,

    Cons

    Pressure to sell as much as you can, standing out by the store sampling even when no one is around


  6. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Tucson, AZ
    Former Employee - Team Lead in Tucson, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Teavana full-time (More than a year)

    Pros

    Great management and very supportive

    Cons

    None, the company was great to work for


  7. "Loved it!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Teavana part-time

    Pros

    Great people and free tea during shifts.

    Cons

    Starbucks buyout shut us down...

  8. "Low pay fun atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Grand Rapids, MI
    Former Employee - Team Lead in Grand Rapids, MI
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Teavana full-time (More than a year)

    Pros

    Free tea on the job, incentives to climb career ladder.

    Cons

    Poor upper management, low pay.


  9. "Retail Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Team Member
    Former Employee - Retail Team Member
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Teavana part-time (Less than a year)

    Pros

    Free drinks, free weekly bag of coffee beans or tea

    Cons

    Felt like working in a shark tank as you had to compete with coworkers for sales


  10. "Great team, awesome benefits, flexible hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Honolulu, HI
    Former Employee - Team Member in Honolulu, HI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Teavana part-time (More than a year)

    Pros

    - The work environment is relaxing
    - Management trains you well
    - Free drinks during shifts

    Cons

    - The stores are now permanently closed