Ted Baker London Reviews | Glassdoor

Ted Baker London Reviews

Updated February 27, 2017
28 reviews

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5.0
Star Star Star Star Star
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Raymond Stuart Kelvin
15 Ratings

28 Employee Reviews

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Pros
Cons
  • Poor management, low pay and long hours (in 8 reviews)

  • Management is concerned more about how they look towards upper management rather than as a team, (in 7 reviews)

More Pros and Cons

  1. "Growth and Development! Leaders are Welcomed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Glendale, CA
    Current Employee - Store Manager in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ted Baker London full-time (More than a year)

    Pros

    Luxury retail at its finest! This Company is an elevated Brand without all the cold stuffiness that you would normally get with upscale retailers. Ted Baker is a warm, friendly and "Quirky" No Ordinary Design Label! I love Ted Baker because when they talk about growth and development they mean it. They give you the budget and payroll and time to invest into your team

    Cons

    I love the Brand too much to really say that there are any cons. We have a Clothing cap per season that allows us to only buy a "set " amount of TB clothing at a VERY generous discount "the amount set" is based upon position and status of PT v.s. FT v.s. exempt/non-exempt. If any thing, because I LOVE wearing Ted Baker at a discount, this clothing cap could always be greater

    Advice to Management

    Continue investing in your people! This is the cornerstone of your success


  2. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing people, great product, major focus on internal growth, and fun.

    Cons

    Too much focus on operations


  3. Helpful (1)

    "Fun Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Manager in Bloomingdale, IL
    Current Employee - Floor Manager in Bloomingdale, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ted Baker London part-time (Less than a year)

    Pros

    Fun Company to work for, the higher up management is really involved in every part of the company. The make working retail really fun with different training activities and selling challenges.

    Cons

    They constantly want someone responding to all there emails, which can be challenging if you are trying to focus on customers.

    Advice to Management

    Don't make the sales team do the work of others.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "AWESOME"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in New York, NY
    Current Intern - Intern in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ted Baker London as an intern (Less than a year)

    Pros

    Its a great company to get your foot in the door in the fashion industry. The people are awesome and making coming to work feel like I'm not at work.

    Cons

    Sometimes the people are a little less focused on the task at hand and sometime wouldn't give me much to do.

    Advice to Management

    Keep on being easy to talk to but also make sure newbees are being trained to their fullest potential.


  6. "Retail Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Chicago, IL
    Current Employee - Retail Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing team and working enviroment

    Cons

    There is no complaint so far


  7. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Professional/Clientele Specialist in Oceanside, NY
    Former Employee - Sales Professional/Clientele Specialist in Oceanside, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ted Baker London (Less than a year)

    Pros

    Awesome management great benefits, awesome coworkers paid time off

    Cons

    Nothing bad to say they were great to me but time to move on

    Advice to Management

    Keep doing what your doing it's a great way to encourage associates


  8. Helpful (5)

    "Excellent Experience at Lenox Atlanta"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ted Baker London part-time (Less than a year)

    Pros

    I love everything about working at Ted! Great pay for working retail, great team, nice bonus checks, the product practically sells itself. --I have to address some of the Atlanta reviews because I'm feeling like bitter individuals are just spreading utter lies and I wouldn't want anyone considering working for Ted Lenox to confused-- A. The person who claimed to be a current employee at Ted who go fired for being overweight HAD to be a bogus review. Who are you?!? I'm a female and by far the biggest female on our team (size 14-16) and my job has never been threatened because if it. That review was just bogus. B. I don't know whether this reviewer had a different manager then me but we definitely don't have weak leadership. Ken is the current manager and he's pretty awesome. You don't have to take my word, obviously we are doing very well under his management. A manager doesn't have to be a tool to be respected.
    The team actually has a great manager and assistant manager who are both excellent communicators and fun to work with. You will never be confused about where you stand and what you need to improve on. Both managers, while respected, are fun to be around. Definitely not the typical dreaded feeling in retail of having your manager breath down your neck constantly or anything. Everyone is well trained and equipped to do things for themselves and take initiative without being told to.

    Cons

    While I have no qualms with my team there are a few minor cons about working in a concession store inside of Bloomingdales

    Size 5-- I don't like the fact that we do not carry a size 5 in store! Nordstrom has it and it creates competition where it shouldn't be since we obviously have the fuller Ted collection.

    No benefits-- I don't like that as a part timer I don't receive benefits. Insurance outside of a company is always more costly for less coverage.

    Bloomingdales-- The most annoying, if not ONLY annoying thing about working in a concession store is being in the middle of Bloomingdales shark-like sales people who don't always value connecting with the customer and selling the merchandise in a fashion that will avoid returns. It can be very frustrating. I do find myself having to guard my sales from bloomies associates and keep the peace to avoid severing relationships on the floor, its a balancing act.

    Bloomingdales Return Policy- The return policy just sucks. I don't know how else to say it. They take back everything, and in a town where stylists return worn things constantly and people simply buy things knowing they are going to wear an item once and return it, the store has GOT to hold customers and sales clerks taking back returns more accountable.

    Advice to Management

    None. I'm pretty satisfied with the company overall.


  9. "Colorful Company with Enthusiastic Employees"

    Star Star Star Star Star
    Former Intern - PR Intern in New York, NY
    Former Intern - PR Intern in New York, NY

    I worked at Ted Baker London as an intern (Less than a year)

    Pros

    Great opportunity for creativity, usually only have 1 or 2 interns per department so they really utilize you

    Cons

    Unpaid and at the time did not have space for interns in the office, so had to work out of the showroom (have moved location since & now have a full set up for interns)


  10. "Fit for one who's in the social crowd"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Recommends
    No opinion of CEO

    Pros

    Meeting new, interesting contacts. Pretty laid back environment. Boutique style clothing so not too much to handle. Flexible, good balance of work/personal life.

    Cons

    No commission. No benefits for part-time employees. Bonus dictated on whether store makes numbers or not.


  11. "Best in fashion retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ted Baker London full-time (More than 3 years)

    Pros

    Good training, progression, fun place to work, family atmosphere

    Cons

    Salary although competitive needs increase, more uniform discount needed



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