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Teladoc Health

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Teladoc Health

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Teladoc Health Reviews

Updated Mar 21, 2023

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Found 557 of over 653 reviews
3.6
60% Recommend to a Friend
Teladoc Health Chief Executive Officer Jason Gorevic
75% Approve of CEO
Top CEOs at SMBs 2021

Found 510 of over 653 reviews

3.6
60%
Recommend to a Friend
75%
Approve of CEO
Teladoc Health Chief Executive Officer Jason Gorevic
Jason Gorevic
281 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Teladoc Health and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Good workplace environment

    Mar 16, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work life balance. Great colleagues.

    Cons

    Sometimes work is slow and projects can be a little dry

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    Teladoc Health Response

    Teladoc Heath TA Team

    Nothing makes us happier than hearing our employees have enjoyed their experience with their fellow employees. We strive to cultivate a culture that is connected, engaged and inspired, and that would not be possible without the camaraderie amongst peers. Thank you for sharing your experience!

  2. 2.0
    Former Employee

    Better love the flip flop.

    Mar 21, 2023 - Customer Service Representative (CSR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You will have some great colleagues. Understanding the need for time away. The ability to work from home.

    Cons

    No real opportunity to move up within the company. Lots of lip service to hiring from inside but saw zero action on it. Rather than moving tenured proven employees to positions with new projects or forgoing ridiculous bonuses to upper management they laid off 6% of their US workforce. Made everyone feel exceptionally disposable.

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  4. 3.0
    Current Employee, more than 5 years

    Brutal and underqualified upper management, lack of respect for clinicians

    Mar 15, 2023 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Potential to make a real impact on improving healthcare Supportive, smart, dedicated colleagues and lower level management Competitive pay and good benefits Great place to work during the pandemic

    Cons

    Lack of respect for clinical efficacy and meaningful process Brutal mean girl upper management Reorgs implemented as a hobby with no strategic thought No transparency about decision making No change management strategy HR is laughable

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  5. 1.0
    Current Employee, more than 3 years

    3 years, loyalty doesn't pay.

    Jan 18, 2023 - Senior Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some bright engineers who are fun to work with

    Cons

    Some of management is brutal. With unfair expectations that range from unethical to borderline illegal. Depending on your manager you can expect regular phone calls to help fix things late at night, little respect for your personal time, perpetual last minute meetings that are often cancelled. It's a nightmare. They'll tell you that the lower pay is because of job security and that the stock is great. Try signing on at $335 a share and selling at $18. As for the job security? Nope. You should expect a cold hearted phone call while you're driving your kids to school or walking your dog. The actual tech is garbage. Microservices have been largely implemented in ways that aren't maintainable, with design patterns mixed up left and right. There's multiple frameworks in every project that all accomplish the same thing so it's just a mess trying to work with it. It doesn't matter which team you're on, you will work with a project like this. Many newer technologies are being abandoned for legacy tech and hiring has been frozen in most countries other than ones where the dollar is cheap...if that doesn't give you a clear picture of where this company is at then I don't know what to tell you.

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    13 people found this review helpful

    Teladoc Health Response

    Teladoc Heath TA Team

    Thank you for sharing your thoughts and experience at Teladoc Health. We strive to foster a positive work environment and work/life balance and the circumstances you described do not reflect what many current and former employees have shared with us. We wish you nothing but success in your career.

  6. 2.0
    Current Employee, more than 1 year

    Sometimes exciting but extremely poor work life balance

    Dec 7, 2022 - Data Engineer in Purchase, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lot of exposure, opportunity for getting more responsibilities, work from home.

    Cons

    Biggest problem I see here is the work life balance. This company does not invest much on man power so you might end up doing two people work and easily gets very stressful at times. Some managers are highly autocratic and looks for perfection even if it is 3 AM in the morning. Another big problem in this data engineering area is there will be only complaints more often than appreciation. Frequently you will be put in spot in group level meetings and often times compared with your peers or sub-ordinates performance which bring your morale down. You must even be prepared for managers putting you in spot in a conference call and be very rude at times for not able to meet his/her expectation and point out the flaws, I am unsure if every other group in this company behaves this way, but my experience has been very bumpy.

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    6 people found this review helpful
  7. 4.0
    Current Employee

    Great Work/Life Balance, Enjoyable Coworkers, &, Good Work Environment

    Mar 19, 2023 - Client Success Manager in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Majority of coworkers/managers are helping you achieve your goals Good balance on workload/expectations

    Cons

    Depending on the team, upward movement is not a easily tracked out path; however, there is plenty of support to make the moves between teams to allow that path

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    Teladoc Health Response

    Teladoc Heath TA Team

    Thank you for taking the time to write a review. While we have things to work on, we are glad you have enjoyed working with your colleagues and your balanced workload. Thank you for the hard work and making a difference everyday!

  8. 4.0
    Current Employee

    Teladoc

    Mar 20, 2023 - Healthcare Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They have great an training program

    Cons

    Their scheduling is very limited

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  9. 1.0
    Current Employee, more than 3 years

    Reorganizations Galore

    Feb 3, 2023 - Commercial Manager in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - There are a few genuine & caring people left in management - Company will not exist in five years time - looking to be acquired by then - Competitors are eating this firm's lunch in every business channel so you get a first class seat for MBA level coursework in poor executive leadership

    Cons

    - Most job offerings listed online aren't meant to actually be filled - The company is hiring contractors at very low rates to reduce balance sheet - The "In-Crowd" is safe from constant layoffs but everyone else is disposable. Two layoffs in the past three months and more to quietly come in 2023

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    5 people found this review helpful

    Teladoc Health Response

    Teladoc Heath TA Team

    Thank you for sharing your thoughts and experience at Teladoc Health. We strive to foster a positive work environment in an industry that is constantly changing. We value the contributions of each and every current and former team member and we wish you nothing but success in your career.

  10. 3.0
    Current Employee, more than 1 year

    Low Hourly Pay and No Protection for No-Show or Late Cancellations

    Dec 15, 2022 - Clinical Therapist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    100% remote, 100% Autonomy, No micro-managing, flexible schedule ( You make your own schedule).

    Cons

    There is no late cancellation/no show protection for clinical therapists. ( I had 10 clients no-show on me just last month and didn't get paid). Teladoc’s Late Cancellation and No-Show Policy is very weak and doesn’t protect the therapist’s time. Here is a message that I received from Teladoc when I inquired about reimbursement for my 10 clients that no-showed or cancelled late: “At this time, a rescheduled visit, no matter the time frame is not considered a member cancellation and will not be reimbursed under the No Show/Late Cancellation Policy.” So, basically if you have a client that no-shows and reschedules an appointment with you in 4 weeks, you do not get paid for the no-show. Also, Teladoc currently pays $55 per completed therapy consult. Many other companies are paying at least $75 per completed therapy consult, and they offer no-show/late cancellation protection.

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    3 people found this review helpful
  11. 4.0
    Former Employee

    Teladoc Employee

    Mar 16, 2023 - Technical Support 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company provides healthcare benefits and programs the company offers to clients. company goes out of it;s way to keep moral.

    Cons

    Laid off look to hire outside for leadership roles before considering qualified internal employees.

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    Teladoc Health Response

    Teladoc Heath TA Team

    We’re delighted to hear your positive feedback on our benefits structure and company moral. At Teladoc Health, we’re committed to our employees' health and wellbeing beyond the workplace. It is unfortunate that Teladoc Health had to let people go. We hope that the severance and resources we offered will help ease the transition and we wish you the best of luck finding new employment.

Viewing 1 - 10 of 510 Reviews
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Teladoc Health Reviews FAQs

Teladoc Health has an overall rating of 3.6 out of 5, based on over 653 reviews left anonymously by employees. 60% of employees would recommend working at Teladoc Health to a friend and 47% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Teladoc Health employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Teladoc Health. This rating has been stable over the past 12 months.

60% of Teladoc Health employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Teladoc Health 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Teladoc Health to be career development, benefits, coworkers and the cons to be senior leadership, culture, management.

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Glassdoor has 653 Teladoc Health reviews submitted anonymously by Teladoc Health employees. Read employee reviews and ratings on Glassdoor to decide if Teladoc Health is right for you.