TelePacific Communications Reviews | Glassdoor

TelePacific Communications Reviews

Updated April 3, 2017
196 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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Richard A. Jalkut
103 Ratings

196 Employee Reviews

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Pros
  • Good people to work with and good office atmosphere (in 6 reviews)

  • Some autonomy to get your job done, there are really nice people who work here (in 6 reviews)

Cons
  • Heavily staffed at upper management, Director and SVP levels; horribly understaffed at the 'worker bee' level (in 12 reviews)

  • no 401K Match or tuiton reimbursement (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "My Experience so far being here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Austin, TX
    Current Employee - Service Technician in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TelePacific Communications full-time (More than 5 years)

    Pros

    Matching 401k and good health benefits

    Cons

    No raises, overworked and not appreciated

    Advice to Management

    Pay your employees that do more work


  2. "I Love My Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ETF Specialist in Las Vegas, NV
    Current Employee - ETF Specialist in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TelePacific Communications full-time (More than 10 years)

    Pros

    Good Pay and a solid Company to work for

    Cons

    I have to get up every workday to come to work....but you gotta do what you gotta do

    Advice to Management

    Be nicer to your employees


  3. "Senior Account Executive"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA

    I worked at TelePacific Communications full-time (Less than a year)

    Pros

    good product and good pay

    Cons

    high number of competition out there


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Excellent Company - 10 year employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director - NOC in Las Vegas, NV
    Former Employee - Senior Director - NOC in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TelePacific Communications full-time (More than 8 years)

    Pros

    Great corporate culture and a CEO that truly cares. Amazing career working with TelePacific. Lots of advancement opportunities and mentoring by senior management

    Cons

    no negatives to speak of.

    Advice to Management

    Inspire your employees versus being overly accountable. Training...and more training.


  6. Helpful (2)

    "Telepacific DTLA Office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Manager in Los Angeles, CA
    Former Employee - Customer Account Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at TelePacific Communications full-time (More than a year)

    Pros

    DTLA Location, starting salary and commision

    Cons

    Support from management, rampant nepotism, strategic priorities not communicated effectively across the Org.

    Advice to Management

    Take into consideration the relationship an employee has built with a customer before handing the customer off to another AM.


  7. Helpful (1)

    "Telepacific"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TelePacific Communications (Less than a year)

    Pros

    Some people are good to work with

    Cons

    Lots of folks that don't like to help you unless you escalate. And when you do escalate an issue, the person that has to help you resents you. Overworked and under paid.

    Advice to Management

    Management should listen to their direct reports. Find solutions, not just put a temp fix on the problem.


  8. Helpful (2)

    "Great Product. Pathetic Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Business Consultant in San Diego, CA
    Current Employee - Enterprise Business Consultant in San Diego, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at TelePacific Communications full-time (Less than a year)

    Pros

    Good product range and easy to compete against the big competitors.

    Cons

    One of the worst management. Micro-manage and do not care about employees besides themselves. False promises and misleading guidance.

    Advice to Management

    Appreciate the people who put hard work and reward them with what they deserve


  9. Helpful (2)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TelePacific Communications full-time (Less than a year)

    Pros

    You get paid on time.

    Cons

    This company could not pay me enough to work for them again. They operate at a very low emotional intelligence level. Their "leaders" or "managers" are jokes. The top leadership are no better. They described their ideal working environment to be "The Wolf On Wall Street". "Hookers and all". Yes, they said this to me while interviewing for a management position. Stay away from this dysfunctional company...RUN!!

    Advice to Management

    Management IS the problem. There is no hope. Keep telling yourselves that turnover is normal and you just can't seem to find good help. No you chases away talent and use a bully like mind-set to run the company.


  10. Helpful (5)

    "High expectations, low support."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Los Angeles, CA
    Former Employee - Operations Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TelePacific Communications full-time (More than 10 years)

    Pros

    Aggressive growth oriented company. There is a lot of turnover, so movement within is possible.

    Cons

    1 High expectations, low support.
    2 Top heavy with product managers who work remote, have little experience on the floor, disregard system requirements, all of which creates confusion which negatively impacts production.
    3 Dysfunctional systems. The company keeps buying and developing new systems which are never fully integrated, the result being dozens of systems which don't fully talk to each other, creating all kinds of break points.
    4 Silos everywhere you look.
    5 Process documentation and training is extremely poor.
    6 Very sales oriented with little oversight (bad habits are almost encouraged).


  11. "Thank you!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Emeryville, CA
    Former Employee - Marketing Manager in Emeryville, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TelePacific Communications full-time (More than a year)

    Pros

    Great leadership...thank you for the opportunity!

    Cons

    Company is strong...telecom can be volatile.

    Advice to Management

    Keep up the great work!



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