TelePacific Communications Reviews | Glassdoor

TelePacific Communications Reviews

Updated July 9, 2017
207 reviews

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2.5
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Richard A. Jalkut
108 Ratings

207 Employee Reviews

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Pros
  • Great people, I had wonderful management (in 7 reviews)

  • Good people to work with and good office atmosphere (in 6 reviews)

Cons
  • Upper management took over and they were a joke (in 14 reviews)

  • To many hands in the cookie jar, all the cookies are gone and no one knows who ate the cookies (in 9 reviews)

More Pros and Cons

  1. "Account Executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at TelePacific Communications full-time (Less than a year)

    Pros

    New company good to beat the other competitors.

    Cons

    Managenent and trainning was outrages
    And metting everyday

    Advice to Management

    Upgrade sale team


  2. Helpful (2)

    "Cannot compete with current Telco products or pricies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at TelePacific Communications full-time

    Pros

    I had the best manager in my life and then he was head-hunted by Comcast.

    Cons

    Upper management took over and they were a joke. I list several deals I was working for months because their proposal system and pricing system is garbage.

  3. Helpful (1)

    "Poor management due to the lack of support from the top."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at TelePacific Communications full-time (More than a year)

    Pros

    Coworkers allowed each day to become bearable. The company provides the support for continued education and training.

    Cons

    There are so many to point out, however, if I could pinpoint one issue it would be the sales-driven culture. This environment is not for everyone, but the trends of best business practices indicate an employee-centric experience. This company's focus is heavily motivated by making the sale, regardless of how you achieve it.

    Advice to Management

    Change.


  4. Helpful (1)

    "I stayed too long..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TelePacific Communications full-time (More than 10 years)

    Pros

    Great team of people to work with.

    Cons

    The expectation is that good employees take on more and more work, with no consistent increase in pay.

    Advice to Management

    I was with TelePacific for over 15 years, and never would have left if I felt my contributions were valued by the organization.


  5. Helpful (1)

    "TelePacific Communications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Analyst
    Former Employee - Billing Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TelePacific Communications (More than 3 years)

    Pros

    Great people, I had wonderful management

    Cons

    Lack of ones taking responsibility

    Advice to Management

    I loved my managers! Keep it up!


  6. Helpful (3)

    "Upper Management is dishonest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Las Vegas, NV
    Former Employee - Management in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TelePacific Communications full-time (Less than a year)

    Pros

    Great people to work with on a daily bases.

    Cons

    I worked for TPx for 6 months. From my original hire date, I expected that I would be terminated due to the merger of DSCI. I asked my director 3 times if I would be laid off, and each time he lied and said "NO". I asked to be warned if the possibility was to come, no warning. The director continued to lie, mislead me in a direction and unsupported. I had signed a year lease in Las Vegas. I lost a great deal of money to break my lease. I would strongly recommend that you go with another company.

    Advice to Management

    My advice to management is to learn to be honest and loyal to your employees, because they are the backbone of your company.


  7. Helpful (1)

    "CEO needs to be replaced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TelePacific Communications full-time (More than 3 years)

    Pros

    Health benefits and good coworkers.

    Cons

    CEO needs to be replaced. CEO focuses on sales numbers rather than delivering quality products. They push out new products with pretty marketing, before letting the support staff know. He uses intimidation and no one wants to tell him he is wrong. It is like the Emperor's New Clothes, except no one has told him he is not wearing clothes. He has created a "fragmentation' culture, the company is fragmented and you get a lot of "that's not my job" answers from other departments. Go look at the Yelp reviews, a lot of people complain about the shady sales practices. It's because the CEO pressures sales to sell products that are neither competitive in price or quality.

    Advice to Management

    Resign...please. You are creating an apathetic culture in a company with good people and then wonder why there is a high turn over rate. There are more competent people that should be doing your job

  8. Helpful (3)

    "My Experience so far being here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Austin, TX
    Current Employee - Service Technician in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TelePacific Communications full-time (More than 5 years)

    Pros

    Matching 401k and good health benefits

    Cons

    No raises, overworked and not appreciated

    Advice to Management

    Pay your employees that do more work


  9. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Jose, CA
    Current Employee - Sales Associate in San Jose, CA
    Doesn't Recommend

    I have been working at TelePacific Communications full-time (Less than a year)

    Pros

    Newer technology. not a lot of pros

    Cons

    Work a lot of hours and not enough pay. Not competitive. Be prepare to do a lot of proposals like 20 to 25 per month and only close 1 deal.


  10. Helpful (1)

    "Shameful Culture"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TelePacific Communications full-time

    Pros

    If you inflate your Sales numbers there are no consequences only rewards

    Cons

    Disconnected Senior Leadership rewards scammers and verbally abuses employees in group setting as a business Model. Senior "Sales Leaders" have never been successful in Sales or Management? Conflict of interest by letting Agent Channel steal Deals from direct.

    Advice to Management

    Abusing employee is disgraceful.
    Promoting People that are stealing from you makes you a fool.
    Check the Sold vs Billed numbers of your Sales "leaders"


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