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TeleSign

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TeleSign Reviews

Updated Apr 27, 2021

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4.0
71%
Recommend to a Friend
91%
Approve of CEO
TeleSign CEO Ryan Disraeli (no image)
Ryan Disraeli
15 Ratings
Pros
  • "Gym memberships, parking, team buildings, snacks(in 10 reviews)

  • "Great tech company with great people(in 8 reviews)

  • Cons
  • "small IT team in general which means no career path for for seniors(in 4 reviews)

  • "It seems that a lot of decisions need to be taken by BICS which is slowing us down(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Telesign Junior Software Engineer

      Mar 25, 2021 - Junior Software Engineer in Belgrade, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture and good team work

      Cons

      Not bad things in my case

      Be the first to find this review helpful
    2. 2.0
      Former Employee

      People don’t leave bad jobs; they leave bad management.

      Jan 14, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you really like swag...

      Cons

      Previous Sales Exec post summed it up well. I'll continue on that. The company-wide problems begin to unravel before your eyes weeks within joining and you'll discover people around you experiencing it too. A culture of empty words and promises. Leadership displays a consistent, willful ignorance of team concerns, while continuing with their transparent pitches. Just a matter of how long you are willing to hold out hope that any of it will materialize. The lack of clarity on how one even gets paid is responded to with an impressive lack of accountability and deferral from management, which has eroded employee trust and confidence in those leaders. This is all while continuing to raise quotas that most aren't achieving, and presenting half-baked ideas on which the team is expected to execute, and ultimately incur risk. I wish I could say it was at least supported with appropriate coaching from management. Just shady tactics to distract you from the recurring issues. Time is spent holding those people accountable or doing the work you joined to do, for which you may or may not get appropriately paid. The turnover speaks for itself.

      2 people found this review helpful
    3. 3.0
      Current Employee, more than 1 year

      Lack of Diversity

      Apr 27, 2021 - Professional 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unlimited PTO, PST, and medical benefits are pretty good

      Cons

      No diversity - Women, People of Color, LGBTQIA+, etc. Revolving door of leadership No growth as of recent

      Be the first to find this review helpful
    4. 5.0
      Current Employee, more than 1 year

      Great Company To Work For

      Jul 29, 2020 - Current Employee - Anonymous Employee in Marina del Rey, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong team culture, good stability, and benefits. After seeing stunted growth for some time, the new management has really focused on good growth globally. A lot of different initiatives are being experimented with that are meant to drive employees at a big company towards a common goal. Additionally, there are strong strategic initiatives being taken in the Identity space.

      Cons

      Stocks for sure! The company is seeing great growth and having a stock component can really imbibe the sense of belonging among employees and that encourages everyone to work harder towards a common goal. Quarterly bonus is good but is not a replacement for stocks. Even if not stocks, there should be something that allows the employees to capitalize on the amazing growth TeleSign is seeing (and will hopefully see in the coming years).

      Continue reading
      2 people found this review helpful
    5. 4.0
      Former Employee

      Ok

      Dec 9, 2020 - Finance Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Dogs are allowed in the office

      Cons

      The company can be stressful at times

      Be the first to find this review helpful
    6. 2.0
      Current Employee, more than 1 year

      Stressed out on the downslope

      Oct 22, 2020 - Mid Market Sales Executive in Marina del Rey, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      As usual - all the cheesy people perks like coloring books and delivery food , decent benefits, and a good locale

      Cons

      Just a worn out company that hasn’t changed their product in years. Sales declining and pressure mounting, probably best to step out before it really goes up in flames. The Sales leadership is applying old school sales tactics and is a sheer blunt force instrument without much emotional intelligence or creativity to help his team to better - other than freak out about sales activity or salesforce hygiene.

      Continue reading
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      TeleSign Response

      Recruiting Coordinator

      Thank you for taking the time to share your feedback with us. We’re so sorry you did not have a great experience. We appreciate your feedback and will share it with the broader People team.

    7. 5.0
      Current Employee, more than 3 years

      Great Place to Work

      Apr 18, 2020 - Engineer in Marina del Rey, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, interesting work, perks, great people. They way they've treated us during the COVID challenges is incredible. I feel lucky to work for a company that treats its employees well - being profitable in a stable/growing industry is also super valuable about now.

      Cons

      No equity, but the stability and bonuses are a good trade off.

      Continue reading
      4 people found this review helpful

      TeleSign Response

      Recruiting Coordinator

      Thanks so much for sharing! During these uncertain times, TeleSign has strived to provide our employees with as much security and piece of mind as possible. We appreciate your feedback and are glad you are enjoying your time at Telesign!

    8. 5.0
      Current Employee, more than 3 years

      Forward thinking team shaping the mobile identity space

      Feb 6, 2020 - Senior Director in Carmel, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Global company making an impact on day to day businesses at scale. Innovative and culturally diverse teams. Growing and maturing

      Cons

      No Stock or Shares make it some time less competitive vs. other tech companies in the area

      1 person found this review helpful

      TeleSign Response

      Recruiting Coordinator

      Thank you for taking the time to submit your thoughts on working at TeleSign! We're glad to hear you're having a positive experience working here. Although we don't offer stocks we do offer quarterly bonuses! Please feel free to contact HR at hr@telesign.com to discuss any further thoughts or suggestions.

    9. 5.0
      Current Employee, more than 3 years

      Fast growing software company

      Mar 10, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong growth and great culture. Fast moving/growing market and interesting products. The customer base is amazing (servicing all largest brands). The company has made some changes at leadership level which are paying off. Amazing office and views. Following the acquisition by BICS, the company was able to launch new products and be more competitive.

      Cons

      Compensation is average: no stocks or long term incentives despite growth. Management claims salaries are benchmarked though leading to below market offers. It seems that a lot of decisions need to be taken by BICS which is slowing us down.

      Continue reading
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    10. 5.0
      Current Employee, less than 1 year

      Huge Potential, Smart People

      Jan 19, 2019 - Product Manager in Wichita, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you want to work with people who are smart, supportive, working on cutting edge projects in the future of communications, and have a good work-life balance, TeleSign is a great place to work. Our new CEO is one of the co-founders of TeleSign. Tons of opportunity in an expanding worldwide business for motivated and creative people. Seems like the product team with recent changes is headed in a really positive direction.

      Cons

      Lots of competition so we need to be clever and agile and build outstanding products.

      Continue reading
      2 people found this review helpful
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