Telecare Corporation Reviews | Glassdoor

Telecare Corporation Reviews

Updated May 22, 2018
171 reviews

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4.0
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Anne L. Bakar
95 Ratings

171 Employee Reviews

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Pros
Cons
  • Low pay, not much advancement for unlicensed employees (in 15 reviews)

  • If mental health is that common, than surely staff may also have special needs (in 6 reviews)

More Pros and Cons

  1. "Crisis Stabilization and Behavioral Health Professional"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Mental Health Specialist in Santa Cruz, CA
    Current Employee - Mental Health Specialist in Santa Cruz, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Telecare Corporation full-time (More than 3 years)

    Pros

    A company seriously dedicated to ad value to clients with severe mental and behavioral challenges

    Cons

    The nature of work is highly complex; mental health is not something people know well about, there is much stigmatization and social marginalization of clients; this is a work that deals with pain which can be stressful

    Advice to Management

    Extract abundance of knowledge and experience from your knowledge workers


  2. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telecare Corporation full-time (Less than a year)

    Pros

    - team-oriented work culture
    - supportive co-workers and supervisors
    - friendly and caring company culture
    - the company's mission and values
    - benefits and advancement opportunities
    - meaningful job!

    Cons

    - pay could be better
    - it can be stressful (but that's the nature of the job)
    - you accumulate a lot of miles on your car over time since you have to use your own vehicle in the field

  3. "low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telecare Corporation full-time

    Pros

    The team leads are supportive

    Cons

    The pay is low for the amount of work you do , and the members are difficult to work with.


  4. "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sedro-Woolley, WA
    Former Employee - Anonymous Employee in Sedro-Woolley, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Telecare Corporation (More than a year)

    Pros

    Amazing co-workers, they care about what they do.

    Cons

    A company that ignores their mission statement. In result, patients and staff suffer the consequences. Safety should ACTUALLY be priority. Entry level wages for an unsafe environment. You are considerrd family until you are no longer needed. Morale is negative and staff have lost trust in management.

    Advice to Management

    Do good even when others are not looking. Train your staff. Pay them what they deserve. Actions speak louder than words.


  5. Helpful (1)

    "Not adequate support for the growth in Washington State"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Olympia, WA
    Former Employee - Manager in Olympia, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Telecare Corporation full-time

    Pros

    Great mission and philosophy

    Cons

    Lack of support from Corporate Office, Growing too fast and not ensuring that the new programs have support in order to keep the contracts and properly care for the clients

    Advice to Management

    Provide additional regional support/management or risk losing contracts


  6. "Great Job for Passionate People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recovery Specialist in Bellevue, NE
    Current Employee - Recovery Specialist in Bellevue, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telecare Corporation full-time (More than 3 years)

    Pros

    Benefits are great (health and high accumulation of PDL), very rewarding work, challenging and changing environment, many great co-workers, and supportive management

    Cons

    Pay is low for the amount of responsibilities, education reqs are high considering some of responsibilities (cleaning random bathroom messes/cooking meals etc) exposure to verbal abuse, pay increases vs inflation mean increases don't mean as much without staying for a very long time.

    Advice to Management

    Advocate for and find ways to improve pay for those who perform best for you. You will keep your best employees longer - many leave too soon as other staff get away without doing their best all the time. It's worth the investment.

    Telecare Corporation Response

    Apr 9, 2018 – HR director

    Thank you for taking the time to provide your feedback. We appreciate your positive feedback about our benefits as well as our employees and management. We are always looking at ways we can improve... More


  7. Helpful (1)

    "Great team, all new staff, awesome company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Yuma, AZ
    Current Employee - Anonymous Employee in Yuma, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telecare Corporation full-time (More than a year)

    Pros

    You have great benefits with the company

    Cons

    Behavioral health in general is exhausting

    Telecare Corporation Response

    Apr 9, 2018 – HR director

    Thank you for your kind words! We agree: Telecare has a great team, dedicated to providing support to assist individuals to recover from mental illness. And yes, Telecare is an awesome company to... More

  8. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Current Employee - Anonymous Employee in Oakland, CA

    I have been working at Telecare Corporation (More than a year)

    Pros

    Good benefits, not micro managed

    Cons

    Low pay, not much advancement for unlicensed employees

    Telecare Corporation Response

    Apr 9, 2018 – HR director

    Thank you for taking the time to leave a review. We are pleased to read your comments about Telecare's benefits and leadership. Although Telecare is 100% committed to developing career... More


  9. "High Turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Telecare Corporation full-time (More than 3 years)

    Pros

    Excellent team work and opportunities to engage with a diverse population

    Cons

    Challenging and sometimes dangerous work for very low pay

    Advice to Management

    Spend less on corporate management and pay more for employees who work with the members one on one

    Telecare Corporation Response

    Apr 9, 2018 – HR director

    Thank you for taking the time to give us your feedback. Thank you for your comments about Telecare's commitment to teamwork. We are always looking at ways we can improve and your comments will be... More


  10. "Clinical Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Director
    Current Employee - Clinical Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telecare Corporation full-time (Less than a year)

    Pros

    Supportive supervisors, excellent advancement opportunity, client-centered approach, trainings, care for staff. Above all- great care for clients served!

    Cons

    Cons: working with folks who experience severe mentally illness is challenging. There can be turnover and burnout.

    Telecare Corporation Response

    Apr 9, 2018 – HR director

    Thank you for taking the time to leave a review. We are thrilled to read your positive comments about Telecare's client-centered approach, trainings and of course, the services provided to the... More


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