Telecare Corporation Reviews | Glassdoor

Telecare Corporation Reviews

Updated July 28, 2017
130 reviews

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3.5
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Anne L. Bakar
66 Ratings

130 Employee Reviews

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Pros
  • Great team of people to work with (in 10 reviews)

  • Good benefits and working environment (in 9 reviews)

Cons
  • High turn around, low pay, high stress, position duties depend a lot in administrator (in 10 reviews)

  • Everything else from the top down stinks so bad that you'd think this is the Enron of the Mental Health business (in 7 reviews)

More Pros and Cons

  1. "Beware of TELE CARE"

    StarStarStarStarStar
    Former Employee - Outbound Sales Representative in Sacramento, CA
    Former Employee - Outbound Sales Representative in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Telecare Corporation full-time (Less than a year)

    Pros

    I was able to work for Sylvan Learning Center

    Cons

    I was deceived by management

    Advice to Management

    Don't Lie to employees that come to you in confidence and expect you to make a positive difference for the better of the business and pay more money to those poor people .. and ladies cover up management is looking at your BODY!!! to determine if they are gonna keep you or NOT


  2. "Stable leadership who are accessible to staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Telecare Corporation full-time (More than 5 years)

    Pros

    Great CEO who plans scheduled interactions with staff, such as All Staff meetings, has an inviting personality and isn't too busy to speak to staff she passes in the hallway.

    Cons

    It can be hard to get a solid, innovative idea escalated to people who can put things in motion. Overall, the company is very supportive of suggestions made by employees but managers in some departments seem to be less supportive.

  3. "Great Corporate Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telecare Corporation full-time

    Pros

    Awesome Culture, Low Stress, and no micro-management.

    Cons

    Pay is a little below market. Growth opportunities aren't in abundance. Niche industry.


  4. "Business Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Telecare Corporation full-time (More than 3 years)

    Pros

    Great work environment. Supportive staff and management.

    Cons

    Very few opportunities for administrative staff to move up.


  5. "Sales representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telecare Corporation part-time

    Pros

    Enjoy working there. people are great

    Cons

    Opportunity growth, stress, dangerous, pay is ok.


  6. Helpful (3)

    "Personal Service Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Service Coordinator in Camarillo, CA
    Current Employee - Personal Service Coordinator in Camarillo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Telecare Corporation full-time (More than 3 years)

    Pros

    The idea of the job is great. Helping people with severe mental illness which does occasionally happen.

    Cons

    I wouldn't have my worst enemy work here. Lots of turn around because this job is too stressful. Understaffed and dangerous work place environment is Telecare's motto. The pay is just above poverty and very little growth potential.

    Advice to Management

    Reduce employee workload by hiring more competent staff.


  7. Helpful (1)

    "Director of Opportunity, Learning & Leadership Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alameda, CA
    Current Employee - Anonymous Employee in Alameda, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telecare Corporation full-time (Less than a year)

    Pros

    I started as an independent contractor and thought I was signing a 6 month contract... I have worked for myself for most of my career and honestly never thought I would go to work for someone else ever again. But I was wrong. CARE sums up what Telecare does best. We care for our members and care for our people within the organization. The culture supports family and work-life balance. It supports learning and growth both personally and professionally. The work we do is hard, but incredibly rewarding! I drank the Kool-aid!

    Cons

    The company is growing at an unbelievable pace. The infrastructure is struggling to keep up but the executive team is working hard to address the needs of the organization. But growth is hard, change is hard... at the same time, it can be very exciting to be able to have an impact.

    Advice to Management

    Keep moving... don't get hung up on perfection. That's what continuous improvement is for.

  8. Helpful (1)

    "Walk the walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telecare Corporation full-time

    Pros

    Recovery centered care, opportunities for growth/education, some employees are great - you can tell the care about our clients, encourages work/life balance

    Cons

    Heavy workload which is ever-increasing. We need more staff, but instead, when people leave, the remaining staff have to pick up the slack for months until a replacement is found. There is always more paperwork, so then it's harder to provide quality face-to-face care with our clients.

    Advice to Management

    Please provide more supervision and direction to employees who don't practice the recovery model - and get rid of them if necessary. They contribute to a toxic culture which is difficult to endure for staff and clients. Toxic employees are dangerous to have on the floor and contribute to incidents. Management constantly pushes the recovery model and language, but then in meetings will say wildly inappropriate things. There needs to be more oversight and consistency.


  9. "Case Manager--ACT Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Modesto, CA
    Former Employee - Case Manager in Modesto, CA
    Recommends
    Approves of CEO

    I worked at Telecare Corporation full-time (More than 3 years)

    Pros

    Sense of family. A lot of energy put into creating a positive work environment. Independence. No micro managing. Strong, effective work with clients who have a serious and persistent mental illness.

    Cons

    The productivity rate is 65%! Way too much pressure for the compensation. I did receive two bonuses. It's a great place to start if you want to learn about mental health. But just be prepared to work your tail off.


  10. "PSC-II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telecare Corporation full-time

    Pros

    Flexible, Great leadership staff, good benefits, and always great food! = )

    Cons

    None to share at this time


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