Telefónica Reviews | Glassdoor

Telefónica Reviews

Updated June 23, 2017
439 reviews

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Current Employees

3.5
Star Star Star Star Star
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Approve of CEO
Telefónica Presidente Ejecutivo D. José María Álvarez-Pallete López
D. José María Álvarez-Pallete López
63 Ratings

439 Employee Reviews

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Pros
  • The work/life balance was the best from all places I've worked in (in 55 reviews)

  • It also encouraged flexible working in which employees could work from home or anywhere really without having to come to the office (in 48 reviews)

Cons
  • Some of the disadvantages are: senior management is not always available, sometimes there is a feel of a barrier between seniors and regular employees (in 18 reviews)

  • Sometimes as it is a big Company you need to involve quite a few people to progress with a project (in 17 reviews)

More Pros and Cons

  1. "Channel Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Channel Marketing Manager in Miami, FL
    Current Employee - Channel Marketing Manager in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Telefónica full-time (More than a year)

    Pros

    Good company. Big, with great values and good vision.

    Cons

    When it comes to practice its objectives to accomplish the company mission and vision it is slow and get stuck. Towards to internals rules not to customers.


  2. "Global Account Manager"

    Star Star Star Star Star
    Current Employee - Global Sales Executive in Miami, FL
    Current Employee - Global Sales Executive in Miami, FL
    Recommends

    I have been working at Telefónica (More than 3 years)

    Pros

    Working culture, compensation, flexibility to work remote.

    Cons

    Sales cycles are long and a lot of red tape to move business forward

    Advice to Management

    Streamline internal processes


  3. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Miami, FL
    Current Employee - Manager in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Telefónica full-time

    Pros

    Great compensation and benefits, work from home and flexible schedule

    Cons

    Stressful ambiance and lack of strategy or business focus


  4. "Work for Telefonica USA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Doral, FL
    Current Contractor - Anonymous Contractor in Doral, FL
    Recommends
    Neutral Outlook

    I have been working at Telefónica as a contractor (More than 5 years)

    Pros

    Large Top 500 company and 6th largest Telco in the world. You will work on very high profile clients and projects.

    Cons

    Being so a large company, it tends to move too slow

    Advice to Management

    Let local people manage key positions, rather than importing personnel from Spain that does not know the market


  5. "Growing, but puts too much stress on people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Presales Engineer in Miami, FL
    Current Employee - Presales Engineer in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Telefónica (More than 10 years)

    Pros

    The company is growing in the US, and it is backed by a huge multinational group. It is quite safe in the sense that once you are hired you become part of the team and they will not fire you

    Cons

    the group in the US focused in multinational customers is poorly managed and it is a very difficult market, which puts too much stress on people

    Advice to Management

    Restructure in order to keep talent


  6. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Telefonica is a great place to work. They offer advancement as well as the chance to work abroad.

    Cons

    Telecom companies generally don't pay at the top of the scale.


  7. "Global Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Account Director in Miami Beach, FL
    Current Employee - Global Account Director in Miami Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Telefónica full-time (More than 5 years)

    Pros

    Very good for international opportunities, very big and solid company. Good benefits and market salaries, strong presence in Latam.

    Cons

    Lack of focus, not too much innovation, difficult to growth in USA, very poor brand recognition in US market as well.


  8. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design in Los Angeles, CA
    Current Employee - Design in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place for freelance design work. Great team to work with very helpful in getting a grasp on things.

    Cons

    Not much growth. I hoped more for this company but it is slow in research and what's trending in market.


  9. Helpful (4)

    "Telefonica NOC Operators"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Operator in Miami, FL
    Current Employee - NOC Operator in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Telefónica full-time (Less than a year)

    Pros

    This is a very good please to start a career in the Computer's Network world. You will learn a lot of things an procedures regarding WAN operation.

    Cons

    The main problem that Telefonica has is that grow within the company is very difficult, the pay is not as good as should be neither the benefits for the one that starts through a Contractor.

    Advice to Management

    Once they notice that they have in your hands people highly qualified receiving low compensation for their positions, the flow of persons leaving the company will decrease.


  10. Helpful (1)

    "NOC Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Analyst in Miami, FL
    Current Employee - NOC Analyst in Miami, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Telefónica full-time (More than a year)

    Pros

    - Good shifts
    - They accept recent graduates and even students.
    - Once you finish your shift you are off the hook.

    Cons

    - Training is provided by peers, zero formal training, thus you are as good as your peers, and can have big gaps of knowledge that your superiors expect you to know.
    - Salary is way below NOC averages.
    - Opportunities to grow in the company are almost non-existent.

    Advice to Management

    - Create a list of approved topics your NOC Analysts need to know, and create at least a basic training manual that newcomers can go by.


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