Telefónica Reviews | Glassdoor

Telefónica Reviews

Updated May 11, 2017
126 reviews

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Current Employees

3.0
Star Star Star Star Star
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Approve of CEO
Telefónica Presidente Ejecutivo D. José María Álvarez-Pallete López
D. José María Álvarez-Pallete López
9 Ratings

126 Employee Reviews

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Pros
  • The work/life balance was the best from all places I've worked in (in 53 reviews)

  • It also encouraged flexible working in which employees could work from home or anywhere really without having to come to the office (in 47 reviews)

Cons
  • Some of the disadvantages are: senior management is not always available, sometimes there is a feel of a barrier between seniors and regular employees (in 18 reviews)

  • Sometimes as it is a big Company you need to involve quite a few people to progress with a project (in 15 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Miami, FL
    Current Employee - Manager in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Telefónica full-time

    Pros

    Great compensation and benefits, work from home and flexible schedule

    Cons

    Stressful ambiance and lack of strategy or business focus


  2. "Work for Telefonica USA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Doral, FL
    Current Contractor - Anonymous Contractor in Doral, FL
    Recommends
    Neutral Outlook

    I have been working at Telefónica as a contractor (More than 5 years)

    Pros

    Large Top 500 company and 6th largest Telco in the world. You will work on very high profile clients and projects.

    Cons

    Being so a large company, it tends to move too slow

    Advice to Management

    Let local people manage key positions, rather than importing personnel from Spain that does not know the market


  3. "Growing, but puts too much stress on people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Presales Engineer in Miami, FL
    Current Employee - Presales Engineer in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Telefónica (More than 10 years)

    Pros

    The company is growing in the US, and it is backed by a huge multinational group. It is quite safe in the sense that once you are hired you become part of the team and they will not fire you

    Cons

    the group in the US focused in multinational customers is poorly managed and it is a very difficult market, which puts too much stress on people

    Advice to Management

    Restructure in order to keep talent


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  5. "Global Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Account Director in Miami Beach, FL
    Current Employee - Global Account Director in Miami Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Telefónica full-time (More than 5 years)

    Pros

    Very good for international opportunities, very big and solid company. Good benefits and market salaries, strong presence in Latam.

    Cons

    Lack of focus, not too much innovation, difficult to growth in USA, very poor brand recognition in US market as well.


  6. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design in Los Angeles, CA
    Current Employee - Design in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place for freelance design work. Great team to work with very helpful in getting a grasp on things.

    Cons

    Not much growth. I hoped more for this company but it is slow in research and what's trending in market.


  7. Helpful (1)

    "Poor management good salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Juan, PR
    Current Employee - Anonymous Employee in San Juan, PR
    Negative Outlook
    No opinion of CEO

    Pros

    Good Salary and benefits, they could do better but.......

    Cons

    Poor Training and management
    TWS very poor service and competitive offering to clients
    Most of the products are wholesale and resale from other carriers and providers.
    Poor visibility of the company and the brand in US. well know in LAT and EUR, No strategy for the US market.


  8. Helpful (3)

    "Eight years working in the group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Miami, FL
    Current Employee - Marketing Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than 3 years)

    Pros

    Opportunity to work in a Global Company, with offices and business units all over the world.
    Not only a learning experience from the Telecommunication perspective, but also from marketing and products.

    Cons

    It will always privilege Spanish people for major and higher positions and roles before giving them than local people, even though the position may not be in Spain (company headquarters). So, not necessarily competences and results are taken into consideration when promoting or recognizing someone.
    Be prepared to be very political if you want to achieve professional growth within the group. If you don't have a great relationship with influential people, you will most likely never grow.
    Due to its size and age, there are plenty of protocols, systems, bureaucracies to follow before having anything done. You have to be very patient and anticipate plenty exchange of emails, meetings and phone call before getting anything done.

    Advice to Management

    Recognize people for their achievements locally and promote the team in each country, rather than bringing more and more people from Headquarters, who, not necessarily, are experts in the north american market. Things here are absolutely different than anywhere else in the group and this should be taken into consideration.


  9. Helpful (1)

    "A little bit of caos"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre-Sales Consultant in Miami, FL
    Current Employee - Pre-Sales Consultant in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Telefónica full-time (More than 3 years)

    Pros

    Stable
    Nice people
    Freedom to take decisions
    Result oriented

    Cons

    Lack of processes
    No strategic planing at all
    Old fashion style of Management

    Advice to Management

    See the new market out there and get updated
    Please listen your people and treat them much better
    Define a real strategy and follow up


  10. "Many cultures under one roof"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Account Director in Mountain View, CA
    Current Employee - Global Account Director in Mountain View, CA
    Recommends
    Neutral Outlook

    I have been working at Telefónica full-time (More than a year)

    Pros

    Good benefits
    Exposure to associates across 25+ countries
    Embracing personal interactions - latin-style culture
    Opportunities to travel

    Cons

    Spanish-based hierarchal structure
    Poor management leadership
    Lower tolerance for innovative or disruptive approaches

    Advice to Management

    Open up a more interactive and embrasive approach for the team. A buy-in approach would likely yield greater returns. Within well-run organizations, titles are pretty meaningless. At best, they advertise some authority, an official status conferring the ability to give orders and induce obedience. But titles mean little in terms of real power, which is the capacity to influence and inspire. Have you ever noticed that people will personally commit to certain individuals who on paper (or on the organization chart) possess little authority, but instead possess pizzazz, drive, expertise, and genuine caring for teammates and products? On the flip side, non-leaders in management may be formally anointed with all the perks and frills associated with high positions, but they have little influence on others, apart from their ability to extract minimal compliance to minimal standards.


  11. "Good Telecommunication company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    No opinion of CEO

    Pros

    Salary, Big Company, Spanish culture.

    Cons

    Bad administration, Old school boss. Need new vision


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