Telefónica Reviews | Glassdoor

Telefónica Reviews

Updated October 11, 2017
469 reviews

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Current Employees

3.6
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Telefónica Presidente Ejecutivo D. José María Álvarez-Pallete López
D. José María Álvarez-Pallete López
75 Ratings

469 Employee Reviews

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Pros
Cons
  • Doesn't care about work/life balance; (in 10 reviews)

  • Middle management lacks strategic information and sometimes looks misaligned whith senior management (in 19 reviews)

More Pros and Cons

  1. "Excellent work environment, very professional and dynamic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Services Manager in Miami, FL
    Current Employee - Global Services Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than 3 years)

    Pros

    Telefonica US make sure to bring the best people to the team. The work environment is real positive and friendly. The leadership team is very open to analyze and look for solutions that will improve the services to the customers and finally the challenges are always constant so this always bring new learning and something real good is to work with global customers and colleagues worldwide.

    Cons

    Telefonica in the US is very well organized while Globally speaking the company is too big which means that sometimes is not real fast to move and take decisions.

    Advice to Management

    Keep doing this excellent job! We have an outstanding leadership team.


  2. "Big enterprise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Commercial Planning
    Current Employee - Head of Commercial Planning
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than 10 years)

    Pros

    Big enough to move in

    Cons

    Big enough to freeze your career

  3. "Channel Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Channel Marketing Manager in Miami, FL
    Current Employee - Channel Marketing Manager in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Telefónica full-time (More than a year)

    Pros

    Good company. Big, with great values and good vision.

    Cons

    When it comes to practice its objectives to accomplish the company mission and vision it is slow and get stuck. Towards to internals rules not to customers.


  4. "Very good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Infrastructure Manager in Miami, FL
    Current Employee - IT Infrastructure Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than 5 years)

    Pros

    Very good place to work, benefits are awesome, more than I expected and the experience after five years is not bad

    Cons

    Not American culture to work, it is a Spanish company then they have another way to work and take decisions


  5. "Good place to learn Networking"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Network Analyst in Miami, FL
    Current Employee - Network Analyst in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than a year)

    Pros

    Very good job to learn Networking. Goof team!

    Cons

    If you are not good working under presure, don't go there.


  6. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - International Bid Manager
    Current Employee - International Bid Manager
    Recommends
    No opinion of CEO

    Pros

    working environment is very open and people are very friendly

    Cons

    They speak Catalan. The team was newly established and wasn't very organized


  7. "Fast paced delivery environment with a focus on getting the Employee Experience right"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Consultant in Slough, Berkshire, South East England, England (UK)
    Current Employee - Human Resources Consultant in Slough, Berkshire, South East England, England (UK)
    Recommends
    Approves of CEO

    Pros

    Great environment, both in terms of the physical environment but also the atmosphere

    Very positive focus on Customer Service and satisfaction

    The employee experience is genuinely something that they work hard on

    Competitive package and great flexible benefits

    Cons

    Many Line Managers seem to be promoted due to technical abilities or previous experience and don't necessarily have the skills to be great people managers which can impact the employee experience. There is no "induction" for new line managers to help them through this transition

    Limited after work social interaction due to campus location (Slough)

    Some decisions can take too long and normally involve going far up the LM chain - there's not much confidence in the LM's to make proactive decisions, even if the rhetoric says otherwise

    Telefonica own O2 which gives them great financial backing and O2 are positively impacting on Telefonica, however for larger scale projects it can severely impact the pace of decisions.

    Significant stakeholder management is needed at all levels to work around the above two points and also the "politics" of cross functional decisions

    Advice to Management

    Put more focus on Line Manager capability, especially at the point of promotion
    Delegate decision making and empower middle managers. Encourage greater risk taking and don't burn people if they get it wrong initially - the rewards are more likely to be greater than the risks.
    Ensure expectations are realistic on large scale projects where multiple countries are involved - be open and honest with employees on the comms around this as well - they'll understand

  8. "Temporary"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Advisot
    Current Employee - Recruitment Advisot
    Doesn't Recommend
    No opinion of CEO

    Pros

    I was only a temporary worker but my time at o2 was enjoyable. The staff were friendly and work load easily manageable.

    Cons

    Office is now moving to Dublin, so >20 people are out of a job. Management are not the best, seem to lack communication.


  9. "From a small national telco to a megacompany in no time... awsome"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Multicultural spanish speaking company... great work ethics

    Cons

    The pains of rapid growth have to be tackled

    Advice to Management

    Stronger leadership


  10. "good, but short lived due to redundancies"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    excellent commission, i also workeed with some nice people, lots of room to progress and basically easy money to be honest

    Cons

    well, due to the economic downturn i was made redundant last year, last in first out kind of thing !

    Advice to Management

    Every week wee had training, however ,i never felt anything i said was taken seriously by snr management, not good,.


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