Telefónica Reviews | Glassdoor

Telefónica Reviews

Updated September 20, 2017
796 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
Telefónica Presidente Ejecutivo D. José María Álvarez-Pallete López
D. José María Álvarez-Pallete López
129 Ratings

796 Employee Reviews

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Pros
  • The work/life balance was the best from all places I've worked in (in 56 reviews)

  • Large, varied organisation with commitment to flexible working (in 50 reviews)

Cons
  • Middle management lacks strategic information and sometimes looks misaligned whith senior management (in 19 reviews)

  • Sometimes as it is a big Company you need to involve quite a few people to progress with a project (in 18 reviews)

More Pros and Cons

  1. "Head of Partnership development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Partnership Development in Madrid (Spain)
    Current Employee - Head of Partnership Development in Madrid (Spain)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than 10 years)

    Pros

    Wide range of available resources to develop our work under the best possible conditions: Tools, Competitive Information, Budget, Headcount...

    Cons

    High bureaucracy and massive company structure delay projects implementation and produce lack of real and final responsibility on your own business

    Advice to Management

    People is loosing the "sense of belonging" wich is key to work with passion and as one single team


  2. "customer service advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Telefónica full-time

    Pros

    great place
    great people
    opportunities to excel within

    Cons

    flexible shift can sometimes be annoying

    Advice to Management

    keep it up!

  3. "B2B Sales Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tijuana, Baja California (Mexico)
    Former Employee - Anonymous Employee in Tijuana, Baja California (Mexico)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Telefónica full-time (More than 3 years)

    Pros

    Great benefits and excellent professional challenge

    Cons

    You job is in the line everyday

    Advice to Management

    More strategy needs to be implemented


  4. "Problem manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Telefónica full-time

    Pros

    Benefits and colleagues. Very big network

    Cons

    Manager, salary, director, work in general


  5. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Telefónica full-time

    Pros

    Large company, a lot of customers

    Cons

    To much change, to slow, demissions twice a year


  6. "ICT Category Manager"

    StarStarStarStarStar
    Former Employee - ICT Manager in Dublin, Co. Dublin (Ireland)
    Former Employee - ICT Manager in Dublin, Co. Dublin (Ireland)
    Recommends
    Approves of CEO

    I worked at Telefónica full-time (More than 5 years)

    Pros

    Great Company to work for - Brilliant collaborative people & Culture the likes I hope to work for again ..

    Cons

    Market consolidation in the Irish Mobile Market


  7. "Business Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Madrid (Spain)
    Current Employee - Project Manager in Madrid (Spain)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than 8 years)

    Pros

    Big company with presence in several countries in Europe and Latin America
    Capex investment and financial strength
    Social benefits: salary pack, work life balance

    Cons

    Still too many politics and hierarchy for decision making
    Not truly global player. Local rules the company
    Struggling to implement big changes due to internal complexities

  8. "Ok as a stop gap job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Warrington, North West England, England (UK)
    Former Employee - Customer Service Advisor in Warrington, North West England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Telefónica full-time (Less than a year)

    Pros

    Modern building with good facilities.
    Easy to move around to different teams.
    Lots going on and they make an effort for charity events.

    Cons

    There is a lot of micromanagement.
    Staff turn over is high.
    Can be inflexible when it comes to shifts.
    Expected to work 3 weekends out of 4 and most Public holidays.

    Advice to Management

    Give staff a little more empowerment.


  9. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist in Santiago (Chile)
    Current Employee - Data Scientist in Santiago (Chile)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Telefónica full-time (More than a year)

    Pros

    A lot of benefits and a great team

    Cons

    Bonuses depend on the telco performance


  10. "Project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Madrid (Spain)
    Former Employee - Project Manager in Madrid (Spain)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Telefónica full-time (More than 10 years)

    Pros

    Big company allowing me to develop my professional career

    Cons

    Sometimes the work requiring a lot of burocratic tasks.


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