Telefónica Reviews | Glassdoor

Telefónica Reviews

Updated May 8, 2017
43 reviews

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1.0
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Telefónica Presidente Ejecutivo D. José María Álvarez-Pallete López
D. José María Álvarez-Pallete López
5 Ratings

43 Employee Reviews

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Pros
  • The work/life balance was the best from all places I've worked in (in 54 reviews)

  • It also encouraged flexible working in which employees could work from home or anywhere really without having to come to the office (in 48 reviews)

Cons
  • Some of the disadvantages are: senior management is not always available, sometimes there is a feel of a barrier between seniors and regular employees (in 18 reviews)

  • Sometimes as it is a big Company you need to involve quite a few people to progress with a project (in 15 reviews)

More Pros and Cons

  1. "FP&A Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Telefónica full-time

    Pros

    Good benefits, flexibility, telecommute policies

    Cons

    Poor company culture and everything else.

    Advice to Management

    Change


  2. "Worst place I've ever worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Curitiba (Brazil)
    Current Employee - Software Engineer in Curitiba (Brazil)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Telefónica full-time (More than 3 years)

    Pros

    - Stable company
     - Competitive salaries

    Cons

    - No work/life balance
     - No respect with employees
     - Managers believe that screaming is the only way to solve problems

    Advice to Management

    You should ask yourself why everybody is leaving the company.


  3. "Finance Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Telefónica full-time

    Pros

    Good office facilities & comfortable work space. Friendly culture.

    Cons

    Dysfunctional management structure & too many long serving staff avoiding responsibility. Poor leadership at middle management level. Many teams way too big for managers to correctly support.

    Advice to Management

    Middle level management needs restructuring and training. Teams based across multiple sites should be centralised.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Stafford, England (UK)
    Former Employee - Sales Assistant in Stafford, England (UK)
    Doesn't Recommend

    I worked at Telefónica full-time (More than 3 years)

    Pros

    Benefits are about the only reason to work for them

    Cons

    Ignorant, arrogant management, no support for those poorly treated by management


  6. "A big and bureaucratic company without a good planning."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Economic Consultant in São Paulo, São Paulo (Brazil)
    Current Employee - Financial Economic Consultant in São Paulo, São Paulo (Brazil)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Telefónica full-time (More than 5 years)

    Pros

    Big multinational company, be employed, company leader in the telecommunications market, good benefits.

    Cons

    Bureaucratic company, no career plan, employees are not valued, unorganized processes, company without transparency, leaders unprepared to delegate tasks and manage people.

    Advice to Management

    Promote more prepared leaders to delegate tasks and manage people.


  7. "Outsourced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Telefónica full-time (More than a year)

    Pros

    big company very well positioned in Latin America

    Cons

    All employees working in the international top ups project are outsourced


  8. "Ego driven managers - no promotion prospects for part-timers!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Kingston upon Thames, England (UK)
    Current Employee - Sales Advisor in Kingston upon Thames, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great staff who love what they do.
    Helping serving customers.

    Cons

    Poor management who lead from the back. They never want to deal with customer escalations & when their bonus is threatened by not hitting target they threaten to fire you.
    No support from the business when reading a grievance.
    No support from the business when dealing with stress in the workplace
    Poor bonus structure
    Lack of business information
    Lack of incentives

    Advice to Management

    Start leading from the front instead of deligating your job & then complaining when things aren't done correctly. Lead your staff inspire them don't talk down to them! And last but not least stop pretending your 3 hour lunch break is about the store is so lame & only create disgruntled staff when your getting paid 3 times their wages and not even working half the day!


  9. "Telefonica Global Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Telefónica full-time

    Pros

    Friendly work culture and work life balance

    Cons

    20+ years behind competitors in the global telecommunications environment
    Poor processes
    Spanish centric senior leadership

    Advice to Management

    Recruit external talent at senior levels


  10. "Telefónica Learning Services (now Telefónica Educación Digital)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Madrid (Spain)
    Former Employee - Senior Project Manager in Madrid (Spain)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible time tables, social benefits for employees.

    Cons

    I worked in Telefónica Learning Services (now Telefónica Educación Digital) for 13 years. The basic cons is that they have absolutely no respect for basic human rights: Giving opinions, communicating any personal point of view and choosing with who you want to have lunch was absolutely controlled and punished in case of doing something considered inappropriate (not only when talking to clients or external people, but between employees inside the company). I was under strict surveillance, obliged to work over the workday for more than 3 hours a day and obliged to work when being sick at home. Anyone with a special talent was punished if he or she was too brilliant and only mediocre silent and acolytes to the personal interests of bosses had the chance to be left alone. I had the chance to continue in the company, but I decided to quit, as my basic values were being assaulted.

    Advice to Management

    Trust your employees, take care of the company, not only of your own personal interests.


  11. "Sales (avertec franchise)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England (UK)
    Former Employee - Sales Associate in London, England (UK)
    Doesn't Recommend

    I worked at Telefónica full-time (Less than a year)

    Pros

    Really nice people to work with

    Cons

    too much pressured sales. management and senior management promote mis selling and when its picked up pretend they didn't know. Salary is ridiculous. long hours and you never get time back and no overtime payments. you end up working more than 60 hours a week some weeks (with no additional pay)

    Advice to Management

    Fix up


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