Telefónica Reviews | Glassdoor

Telefónica Reviews

Updated May 18, 2017
723 reviews

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723 Employee Reviews

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Pros
  • The work/life balance was the best from all places I've worked in (in 53 reviews)

  • It also encouraged flexible working in which employees could work from home or anywhere really without having to come to the office (in 47 reviews)

Cons
  • Some of the disadvantages are: senior management is not always available, sometimes there is a feel of a barrier between seniors and regular employees (in 18 reviews)

  • Sometimes as it is a big Company you need to involve quite a few people to progress with a project (in 15 reviews)

More Pros and Cons

  1. Helpful (2)

    "Dishonest Organization, Dishonest Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Mountain View, CA
    Former Employee - Product Manager in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Telefónica full-time (More than a year)

    Pros

    You don't have to think very much to work here. Although you will have to do a lot of PPTs. A LOT OF THEM.

    Cons

    Entire company motivated by politics. Flavor-of-the-month HR and workplace initiatives that are always a decade behind. No real focus on productivity. Management is primarily managing their careers, not their people. Company is dishonest with hiring and salary practices. I was promised one thing for bonuses and given something entirely different and far worse. Pay raises are meager and out of step with the going rate in California (why I left). When I left, the company tried to cheat me out of my accrued vacation as salary and break California law in the process. (Yes, they seem to have given no thought nor do they care about state labor laws). For context, this is the first time in my life I have left a company on bad terms.

    Advice to Management

    Focus on people first, products second, results third and money last. Stop playing politics.


  2. "TELEFONICA INTERNATIONAL USA, Inc. Department of communications & Public Affairs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in New York, NY
    Current Employee - Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than a year)

    Pros

    I'm learnig a lot about the language, team work, telecoms, communication too.

    Cons

    I've the visa just until May 2014

    Advice to Management

    I am very enthusiastic with all I do, cheerful and active. I consider myself very good at public relations and customer service.
    I am looking for an opportunity to start and develop mi professional career to demonstrate all I can bring. Please don’t hesitate to get in contact with me if you think my profile can suit your needs.


  3. Helpful (1)

    "A little bit of caos"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre-Sales Consultant in Miami, FL
    Current Employee - Pre-Sales Consultant in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Telefónica full-time (More than 3 years)

    Pros

    Stable
    Nice people
    Freedom to take decisions
    Result oriented

    Cons

    Lack of processes
    No strategic planing at all
    Old fashion style of Management

    Advice to Management

    See the new market out there and get updated
    Please listen your people and treat them much better
    Define a real strategy and follow up


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  5. "Excellent work environment, very professional and dynamic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Services Manager in Miami, FL
    Current Employee - Global Services Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than 3 years)

    Pros

    Telefonica US make sure to bring the best people to the team. The work environment is real positive and friendly. The leadership team is very open to analyze and look for solutions that will improve the services to the customers and finally the challenges are always constant so this always bring new learning and something real good is to work with global customers and colleagues worldwide.

    Cons

    Telefonica in the US is very well organized while Globally speaking the company is too big which means that sometimes is not real fast to move and take decisions.

    Advice to Management

    Keep doing this excellent job! We have an outstanding leadership team.


  6. "Many cultures under one roof"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Account Director in Mountain View, CA
    Current Employee - Global Account Director in Mountain View, CA
    Recommends
    Neutral Outlook

    I have been working at Telefónica full-time (More than a year)

    Pros

    Good benefits
    Exposure to associates across 25+ countries
    Embracing personal interactions - latin-style culture
    Opportunities to travel

    Cons

    Spanish-based hierarchal structure
    Poor management leadership
    Lower tolerance for innovative or disruptive approaches

    Advice to Management

    Open up a more interactive and embrasive approach for the team. A buy-in approach would likely yield greater returns. Within well-run organizations, titles are pretty meaningless. At best, they advertise some authority, an official status conferring the ability to give orders and induce obedience. But titles mean little in terms of real power, which is the capacity to influence and inspire. Have you ever noticed that people will personally commit to certain individuals who on paper (or on the organization chart) possess little authority, but instead possess pizzazz, drive, expertise, and genuine caring for teammates and products? On the flip side, non-leaders in management may be formally anointed with all the perks and frills associated with high positions, but they have little influence on others, apart from their ability to extract minimal compliance to minimal standards.


  7. "Good Telecommunication company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    No opinion of CEO

    Pros

    Salary, Big Company, Spanish culture.

    Cons

    Bad administration, Old school boss. Need new vision


  8. "Telefonica is not committed to the operations in the USA and does not support their people."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Miami, FL
    Current Employee - Project Manager in Miami, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Global Corporation, strong financials and job security in working in the USA for foreign employees.

    Cons

    Hierarchy, does not recognize that the USA needs USA executives and employees to run the operations and not expats. Serious leadership issues with executive team that has been left in place and with new team of managers.

    Advice to Management

    Manage your operations in the USA with USA managers as you would in Brazil and Spain and you will do a much better job of building a winning team in the USA. Do a better job of communicating with the employees and not managing through fear tactics.


  9. Helpful (1)

    "Good brand in wrong hands"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Juan, PR
    Current Employee - Anonymous Employee in San Juan, PR
    Doesn't Recommend

    Pros

    Good salary and benefits.
    Some good individuals to work with.

    Cons

    Poor communication, lack of direction and weak decision making.
    Old-fashioned leadership without a clear goal.
    There is no career path or training program.

    Advice to Management

    Invest in management development training courses
    Promote the company values, mission, vision.
    Define and enforce policies, procedures and processes.
    Listen your employees feedback.


  10. "Worst place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Madrid, NM
    Current Employee - Senior Manager in Madrid, NM
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Multinational - Estability - Telecom Sector

    Cons

    no Leadership - no management.

    Only revenues are considered

    Advice to Management

    Please, manage your teams


  11. "Awesome place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Telefónica full-time (More than a year)

    Pros

    Nice benefits package; it works a bit like a family on certain departments, less on anothers, but always very professional.

    The work/life balance was the best from all places I've worked in.

    Cons

    There is no such thing as 5-star company. It had its flaws; sometimes working with outdated technology or practices, but they had improved since then (or so I'm told.)


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