Telefónica Reviews | Glassdoor

Telefónica Reviews

Updated August 21, 2017
455 reviews

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455 Employee Reviews

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Pros
  • The work/life balance was the best from all places I've worked in (in 56 reviews)

  • Large, varied organisation with commitment to flexible working (in 50 reviews)

Cons
  • Middle management lacks strategic information and sometimes looks misaligned whith senior management (in 19 reviews)

  • Sometimes as it is a big Company you need to involve quite a few people to progress with a project (in 17 reviews)

More Pros and Cons

  1. "e-commerce Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Telefónica full-time

    Pros

    You can many option for internal rotations (sales, marketing, ...)

    Cons

    Lack of promotions possibilities into the company.


  2. Helpful (1)

    "Great brand, bad management, no room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Engineer in Miami, FL
    Current Employee - NOC Engineer in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Telefónica full-time (More than a year)

    Pros

    - Laid-back management style. As long as you do your job, no supervisors or managers will hassle you.
    - Flexible work schedule
    - Good team and work atmosphere for the most part. Even though it is almost impossible to keep a team together for longer than a few months due to the high turnover ratio.

    Cons

    - Management keeps filling positions through staffing agencies that offer ridiculously low salaries and no benefits. Then they wonder why employees leave weeks after they are hired.

    - No room for advancement unless you have been with the company for a few decades and are friends with someone in upper management. It usually comes down to who you know, as opposed to what you know.

    - No incentives at all

    - Very limited hands on experience to be gained

    - Severe lack of leadership

    - Management does not seem to value education nor do they provide any kind of assistance with tuition or certification costs

    Advice to Management

    Start taking care of your employees at all levels. Stop contracting through staffing agencies, it is demoralizing and it happens to be the main reason for the incredibly high turnover ratio. Promotions should be based on knowledge, education and/or skills instead of seniority and hook ups at the management level.

  3. Helpful (3)

    "Eight years working in the group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Miami, FL
    Current Employee - Marketing Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than 3 years)

    Pros

    Opportunity to work in a Global Company, with offices and business units all over the world.
    Not only a learning experience from the Telecommunication perspective, but also from marketing and products.

    Cons

    It will always privilege Spanish people for major and higher positions and roles before giving them than local people, even though the position may not be in Spain (company headquarters). So, not necessarily competences and results are taken into consideration when promoting or recognizing someone.
    Be prepared to be very political if you want to achieve professional growth within the group. If you don't have a great relationship with influential people, you will most likely never grow.
    Due to its size and age, there are plenty of protocols, systems, bureaucracies to follow before having anything done. You have to be very patient and anticipate plenty exchange of emails, meetings and phone call before getting anything done.

    Advice to Management

    Recognize people for their achievements locally and promote the team in each country, rather than bringing more and more people from Headquarters, who, not necessarily, are experts in the north american market. Things here are absolutely different than anywhere else in the group and this should be taken into consideration.


  4. "Excelent Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly atmosphere, nice and smart people to work with

    Cons

    Some of my colleagues had difficult to climb the corporate ladder. Low managerial positions available.


  5. Helpful (2)

    "Bad office environment, bad HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Big name in the CV working in big projects with the chance to meet big companies as customers

    Cons

    Really bad working environment
    Every one needs to approve everything, so little space for improvisation even though they ask to "think out of the box"
    HR treats you as you were a terrorist, always undervaluing your capacities


  6. "Compensation plan was used by operations to hide inefficiencies and promote themselves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Telefónica full-time

    Pros

    Base Salary was competitive or above industry avg.

    Cons

    long work hours, no gratitude, quota levels were manipulated to where the sales staff could not anchor in on goals because the attainments changed often.

    Advice to Management

    Put in place a fair comp structure, reward hard work...


  7. "TELEFONICA INTERNATIONAL USA, Inc. Department of communications & Public Affairs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in New York, NY
    Current Employee - Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than a year)

    Pros

    I'm learnig a lot about the language, team work, telecoms, communication too.

    Cons

    I've the visa just until May 2014

    Advice to Management

    I am very enthusiastic with all I do, cheerful and active. I consider myself very good at public relations and customer service.
    I am looking for an opportunity to start and develop mi professional career to demonstrate all I can bring. Please don’t hesitate to get in contact with me if you think my profile can suit your needs.

  8. "Amazing company . Brave people working in tough environments."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Telefónica full-time (More than a year)

    Pros

    Big multinational. Multicultural. International experience. get what you want

    Cons

    Small in the USA. old fashion business

    Advice to Management

    USA needs different treatment. Do not think as european. Think American!


  9. "For a large, bureaucratic company it ain't that bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay and conditions, flexible expense policies, progressive for a telco

    Cons

    Still a telco. Large, cumbersome, slow. Run by financiers that know little about digital businesses

    Advice to Management

    Get rid of the old guard and inject new blood into your business


  10. Helpful (1)

    "A little bit of caos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre-Sales Consultant in Miami, FL
    Current Employee - Pre-Sales Consultant in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Telefónica full-time (More than 3 years)

    Pros

    Stable
    Nice people
    Freedom to take decisions
    Result oriented

    Cons

    Lack of processes
    No strategic planing at all
    Old fashion style of Management

    Advice to Management

    See the new market out there and get updated
    Please listen your people and treat them much better
    Define a real strategy and follow up


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