Telefónica Reviews | Glassdoor

Telefónica Reviews

Updated April 26, 2017
715 reviews

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715 Employee Reviews

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Pros
  • Good Work/Life Balance and Compensation & Benefits (in 51 reviews)

  • It also encouraged flexible working in which employees could work from home or anywhere really without having to come to the office (in 46 reviews)

Cons
  • Some of the disadvantages are: senior management is not always available, sometimes there is a feel of a barrier between seniors and regular employees (in 18 reviews)

  • Sometimes as it is a big Company you need to involve quite a few people to progress with a project (in 15 reviews)

More Pros and Cons

  1. "Bad human Resouces, poor managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Mexico City (Mexico)
    Current Employee - Manager in Mexico City (Mexico)
    Doesn't Recommend
    Neutral Outlook

    Pros

    Scheduel , location, people, enviroment, work-life balance

    Cons

    Bad human resources, no feedback, they preferred spanish people over locals

    Advice to Management

    Work with the local people.


  2. "Made the wrong choice working here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in London, England (UK)
    Current Employee - Customer Advisor in London, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Telefónica part-time (More than a year)

    Pros

    Unfortunately I have none at all

    Cons

    Lack of communication with manager
    Untrustworthy employees

    Advice to Management

    Keep to your promises.


  3. "Bad experience, there are too much desorganization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sr Marketing Specialist in Mexico City (Mexico)
    Former Employee - Sr Marketing Specialist in Mexico City (Mexico)
    Doesn't Recommend
    Negative Outlook

    I worked at Telefónica full-time (More than 3 years)

    Pros

    Mostró of the people is friendly, the dress code is relaxed and fridays you can wear jeans, saving fund and cree celular.

    Cons

    The organization promote the bullying, there are too much desorganization in all departments, there aren't a solid structure in the company and it doesn't exist a real plan to do that's why theres are many changes and many laid off. The promotions are for relationships more than merits.

    Advice to Management

    Change the culture of the bosses because they don't have lidership skills


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  5. "Overall a good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Telefónica full-time

    Pros

    - Some great people
    - Nice culture among staff
    - Often exciting marketing and new products come to the form.
    - The work life balance is good
    - Ability to work from home

    Cons

    - Too much politics, manager play the political game
    - Forget about a promotion if you're not Spanish
    - Lack of appetite to change internal process
    - The Global account model just does not work
    - Sales get paid good commission even if they do not hit their target
    - Levels of bureaucracy is incredible
    - Senior MGT love having their ego's stroked (current new MNC CEO likens himself to Pablo Escobar, please...lol)

    Advice to Management

    Drop the ego and start walking and talk. Listen to your employees both back office and customer facing


  6. Helpful (1)

    "Very good until some People got in charge. Some years ago you were able to develop and to do new businesses."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Executive in Madrid (Spain)
    Former Employee - Marketing Executive in Madrid (Spain)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Telefónica full-time (More than 10 years)

    Pros

    Great amount of resources. Incredible People in the lowest levels.

    Cons

    Very bad management. Total lack of meritocracy. Employeers are afraid to take decissions

    Advice to Management

    You are promoting talented people to leave the Company. Watch out for some people inside doing their own business


  7. Helpful (1)

    "O2 Czech Republic small decline every day"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Prague (Czech Republic)
    Former Employee - Anonymous Employee in Prague (Czech Republic)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Telefónica full-time (More than a year)

    Pros

    37,5 official working week, nice location on Brumlovka, you can create good presonal network, but you need to hurry becouse the good people are leaving fast

    Cons

    Once o2 has been bought by PPF it changed drastically to company you don't want to be a part of. Salaries are below average, staff has been reduced so the rest is working long unpaid hours.

    Advice to Management

    Wake up. Start to invest ti the research. Replace CEO with real leader. Creating intangibleis values a nonsense and shows you have no real vision.


  8. "The worst place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Oaxaca (Mexico)
    Current Employee - Sales Manager in Oaxaca (Mexico)
    Doesn't Recommend
    Negative Outlook

    Pros

    None. There are no pros about working here.

    Cons

    They will do everything to make you feel as a bad employee with the only goal to pay you less.
    Don't work here.
    Also, they scam all of their customers

    Advice to Management

    Stop scamming people and your own employeed


  9. "O2 in Hampstead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Hampstead, England (UK)
    Current Employee - Advisor in Hampstead, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Meeting new people. The environment is nice. But some customers can be very demanding so one has to cope with lot at times.

    Cons

    Poor wage, Manager not helpful, less or no training, Be brilliant points which are O2's way or treating their workers do not work, never did for me told me manager to sort it out for months and now i have left the company still awaiting my final months salary, holiday pay and BB points.

    Advice to Management

    Be more efficient


  10. "End of year appraisal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Slough, Berkshire, South East England, England (UK)
    Current Employee - Project Manager in Slough, Berkshire, South East England, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Telefónica full-time

    Pros

    Slough is a nice place to work with Costa, restaurants etc
    Lots of nice people
    Flexible working
    Some decent managers, many not good enough

    Cons

    - Still thinks it is part of BT. This is feature when talking to senior staff
    - Bureaucracy and often it doesn't work creating frustration and lack of dynamic response to urgent issues
    - Too much outsourcing and contractor resourcing meaning dysfunction across the service delivery domain. This is not a people issue, just a consequence of how it all works when clicked together
    - Poor management of projects - often run late, over budget and poorly planned. Many still being fixed after go live
    - Parking at Slough is a joke unless you come in really early
    - ''My way or the by way'' attitude of managers across the layers
    - Lack of genuine SME expertise in many areas
    - Cliques dominate and stifle new ideas. A common complaint

    Advice to Management

    Wide spread review of operations end to end needed and transformed. Get the Hutchison deal signed so that this can be kick started. This will see some of the dogma removed, talent that is there unleashed and potential realised


  11. "Not worth doing a nice job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Madrid (Spain)
    Current Employee - Project Manager in Madrid (Spain)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Telefónica (More than 8 years)

    Pros

    · it is terrific if you are a cousin of the CEO or of Rodrigo Rato, actually there are thousands of them in every meeting
    · You don´t have to work hard in order to promote or study or be brilliant in your job. HR people doesn´t know what results or achievements means. And they don´t know how to use a dictionary.
    · If you know how to save a word document, you are a technical profile, if you can say the name of the president, you are a communications expert and if you can add numbers, you are in the numbers side of the company.

    Cons

    I don´t see any cons. They do very well in best place to work contest because only fixed internal work vote in these polls. The rest, the majority cannot vote and for that reasons there are people making 600 euros a month while Mr. CEO makes more than 6 milliions and have 2 private jets and a several million euros sculpture in his office. Have you heard that Merril Lynch John Thain spent one million dolars in his office, that is cheap for Cesar Alierta, who has sculptures more expensive than that.

    Advice to Management

    Have a nice weekend


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