Telefónica Reviews | Glassdoor

Telefónica Reviews

Updated August 16, 2017
776 reviews

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776 Employee Reviews

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Pros
  • The work/life balance was the best from all places I've worked in (in 56 reviews)

  • Large, varied organisation with commitment to flexible working (in 50 reviews)

Cons
  • Middle management lacks strategic information and sometimes looks misaligned whith senior management (in 19 reviews)

  • Sometimes as it is a big Company you need to involve quite a few people to progress with a project (in 17 reviews)

More Pros and Cons

  1. "NOC at Telefonica Miami"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at Telefónica full-time (More than 5 years)

    Pros

    Flexible Schedule
    Work independence
    Good Work/Life Balance

    Cons

    Few benefits
    Lack of organization
    Lack of respect for employees
    Only a few growth oportunities


  2. Helpful (4)

    "Telefonica NOC Operators"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Operator in Miami, FL
    Current Employee - NOC Operator in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Telefónica full-time (Less than a year)

    Pros

    This is a very good please to start a career in the Computer's Network world. You will learn a lot of things an procedures regarding WAN operation.

    Cons

    The main problem that Telefonica has is that grow within the company is very difficult, the pay is not as good as should be neither the benefits for the one that starts through a Contractor.

    Advice to Management

    Once they notice that they have in your hands people highly qualified receiving low compensation for their positions, the flow of persons leaving the company will decrease.

  3. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica (Less than a year)

    Pros

    Benefits and health insurance are good

    Cons

    Some policies should be changed


  4. "Big company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in San Francisco, CA
    Former Employee - Senior Product Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Telefónica full-time (More than 3 years)

    Pros

    Big company means big budgets for all activities

    Cons

    Big company means massive bureaucracy


  5. Helpful (1)

    "NOC Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Analyst in Miami, FL
    Current Employee - NOC Analyst in Miami, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Telefónica full-time (More than a year)

    Pros

    - Good shifts
    - They accept recent graduates and even students.
    - Once you finish your shift you are off the hook.

    Cons

    - Training is provided by peers, zero formal training, thus you are as good as your peers, and can have big gaps of knowledge that your superiors expect you to know.
    - Salary is way below NOC averages.
    - Opportunities to grow in the company are almost non-existent.

    Advice to Management

    - Create a list of approved topics your NOC Analysts need to know, and create at least a basic training manual that newcomers can go by.


  6. Helpful (1)

    "Poor management good salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Juan, PR
    Current Employee - Anonymous Employee in San Juan, PR
    Negative Outlook
    No opinion of CEO

    Pros

    Good Salary and benefits, they could do better but.......

    Cons

    Poor Training and management
    TWS very poor service and competitive offering to clients
    Most of the products are wholesale and resale from other carriers and providers.
    Poor visibility of the company and the brand in US. well know in LAT and EUR, No strategy for the US market.


  7. "e-commerce Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Telefónica full-time

    Pros

    You can many option for internal rotations (sales, marketing, ...)

    Cons

    Lack of promotions possibilities into the company.

  8. Helpful (1)

    "Lots of diversity with very good talent!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Sales Executive in Miami, FL
    Former Employee - Global Account Sales Executive in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Telefónica full-time (More than 5 years)

    Pros

    Fast paced environment, with great in-house talent! European management style with Spanish language as its core communication & methods. Aggressive sales goals with capped income possibilities for sales people.

    Telefonica is an amazing environment for people that are willing to roll up their sleeves and work very hard! Great benefits package which includes vacation, medical, dental, short and long term disability for employees (paid by company).

    Cons

    A perfect company does not exist. But maybe internal outdated legacy processes that are used today at Telefonica, mostly handicap employee's productivity.

    Consider that your daily responsibilities will carry a burden of approximately 50% load, and this is due to legacy processes to do simple tasks. This is purely administrative load due to outdated internal systems.

    Advice to Management

    Improvement on legacy manual processes (i.e. SIGMA) to more modern integrated solutions for sales, pre-sales and post sales will help paid employees be more productive.

    HR at an executive level, can maybe be more engaging.


  9. Helpful (1)

    "Deal Delivery Specialist/Gatekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deal Delivery Specialist/Gatekeeper in Hialeah, FL
    Former Employee - Deal Delivery Specialist/Gatekeeper in Hialeah, FL
    Positive Outlook
    No opinion of CEO

    I worked at Telefónica (More than 5 years)

    Pros

    Is a big company were is possible make a carrier I telecommunications area.

    Cons

    Is very complicated to get an opportunity there.

    Advice to Management

    good


  10. Helpful (1)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It is a good company

    Cons

    I dont have any cons to say


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