Telefónica Reviews | Glassdoor

Telefónica Reviews

Updated September 20, 2017
796 reviews

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Pros
  • The work/life balance was the best from all places I've worked in (in 56 reviews)

  • Large, varied organisation with commitment to flexible working (in 50 reviews)

Cons
  • Middle management lacks strategic information and sometimes looks misaligned whith senior management (in 19 reviews)

  • Sometimes as it is a big Company you need to involve quite a few people to progress with a project (in 17 reviews)

More Pros and Cons

  1. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Trainer in Milton Keynes, England (UK)
    Current Employee - Territory Trainer in Milton Keynes, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telefónica full-time (More than 10 years)

    Pros

    Investment on development
    Rewards hard work
    Progression
    Great brand
    Industry leader
    Invests in the future
    Puts customers at the heart of everything they do

    Cons

    None - I love my job
    . . . . . . . . . . . . . .

    Advice to Management

    Always be passionate about your people


  2. Helpful (1)

    "Very little recognition that people have lives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Telefónica full-time (More than 10 years)

    Pros

    This is a big company with an international footprint. It's a great way to learn about different cultures and working styles. Pretty good remuneration packages, especially if you come from outside the organisation.

    In the UK the have true flexible working, as long as you get the work done, you can be where you want, although this dors depend on the manager and is not the same across the group.

    Cons

    If you work in the Global arm in the HQ you really need good Spanish.

    While they have flexible working, the flipside is that this often means that you are expected to be connected at all times; bear in mind that this is a global company with businesses around the world and geographic time differences are not taken into consideration so you're expected to 'be there' whenever needed. This mainly applies in global roles. However this 'always on' expectation leads to totally unreasonable demands: receiving an email at 10.30pm demanding that you have something (totally new) done and sent to them by 6.00 am are not out of the ordinary.

    There are constant changes in direction in vision and strategy at a global level with transformation and change programmes rolling round every 2-4 years. On the tactical side this means there is no consistency of message around what you're actually supposed to do with focus changing (literally) from one day to the next. The whole organisation lacks genuine direction or sense of purpose, with a huge amount of cynicism.

    Nepotism is rife in the HQ leading to a large number of very over-paid well connected 'untouchable' people who have to be handled with kid gloves, regardless of ability.

    If you come in from external you can expect a really good salary, if you are promoted internally your salary will not match the external market, by some thousands of pounds.

    Beware, you will get major change notifications (like the appointment of new CEOs or the closure of whole businesses) in the newspapers rather than from any internal team, even if you work in the business that's getting the new CEO/closed down.

    While there is a business in the UK that is undergoing some serious changes and headcount reductions, the Global operations in the UK are being drastically scaled back as well. Round after round of redundancies that have been ongoing in Global roles (in the UK and in Spain) for a good couple of years. There is the same work shared around less and less people so the work/life balance only gets worse. There's no chance of promotion internally in the UK's Global area and barely any in the Spanish HQ.

    All in all, it's an exhausting and demoralising place to be.

    Advice to Management

    Make a decision. Stick with it. Stop changing the goal posts. Employ do-ers not hangers on. Innovate at core and stop chasing unicorns.

  3. "Great company in Telcommunication World"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Hamburg (Germany)
    Former Employee - Network Engineer in Hamburg (Germany)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Telefónica (More than a year)

    Pros

    It's a great company, with big benefit and the company's environment and culture make your stay at Telefonica very comfortable in addition to ha great workers inside

    Cons

    It's hard go in the company if you are not already inside previously

    Advice to Management

    I think it'd would be fine if the company give more opportunities to the new workers without a lot of experience.


  4. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Madrid (Spain)
    Current Employee - Anonymous Employee in Madrid (Spain)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Telefónica full-time (More than a year)

    Pros

    flexibility, work life balance, working spaces

    Cons

    to much hirarchy,difficult to get a permanent contracts, bad salary conditions compared to other jobs in same company

    Advice to Management

    improve the on boarding, improve the labor law management


  5. "Retrenching to Spain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Business Development in London, England (UK)
    Former Employee - Head of Business Development in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Telefónica (More than 8 years)

    Pros

    Involved in many product area. Good name on CV

    Cons

    All power is moving to Spain. Obsessive about cost cutting. London office has very poor atmosphere now

    Advice to Management

    Need to freshen the excom up with some new faces

    Telefónica Response

    Aug 14, 2017 – Head of Managerial & Specialist Resourcing

    Understanding the environment in our offices is extremely important to us and it's disappointing to hear that London has changed, but we do appreciate you highlighting this to us.


  6. "relaxed culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Slough, Berkshire, South East England, England (UK)
    Former Employee - IT Project Manager in Slough, Berkshire, South East England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Telefónica full-time (More than 3 years)

    Pros

    allowed days to work on part time masters programme

    Cons

    Its a very large company and change happens very slowly


  7. "Product Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time

    Pros

    Good salaries and HR benefits

    Cons

    Traditional business and sometimes traditional processes

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Caracas, Capital District (Venezuela)
    Former Employee - Coordinator in Caracas, Capital District (Venezuela)

    I worked at Telefónica (More than 3 years)

    Pros

    Possibility to develop a career in the Company.
    Good School
    Best Place to Work for several years
    Among the largest companies in the Telecom Industry (

    Cons

    It is a company that used to be owned by the government; therefore, sometimes it is possible to find bureaucracy problems.


  9. "roaming manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Roaming Manager in Madrid (Spain)
    Current Employee - Roaming Manager in Madrid (Spain)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Telefónica full-time (More than 10 years)

    Pros

    Social Benefits. Relaxed job. No stress at all.

    Cons

    bureaucracy, afraid of developing new things. Too traditional. Too much hierarchy. If you say always yes... you are not going to have any problem.

    Advice to Management

    take care of the good workers.


  10. "Es war mal schön"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Telefónica full-time

    Pros

    Kollegialität, Team Spirit, Arbeitsthemen, Gleitzeit

    Cons

    Ständige Restrukturierungen, Techn. Sachverstand, Controlling und Management stehen nicht mehr im Einklang, Malen nach Zahlen eben, unrealistische Projektplanung


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