Telegraph Media Group Reviews | Glassdoor

Telegraph Media Group Reviews

Updated July 14, 2017
59 reviews

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2.7
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Murdoch MacLennan
33 Ratings

59 Employee Reviews

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Pros
  • Competitive salaries and good benefits (in 7 reviews)

  • On-site gym, masseuse, exercise classes, bike racks and GP (in 5 reviews)

Cons
  • Apparent lack of clear vision from senior management (in 10 reviews)

  • No development opportunities, no clear direction from management, bit of a boys club mentality (in 5 reviews)

More Pros and Cons

  1. "A good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Telegraph Media Group full-time (More than 3 years)

    Pros

    The Telegraph as a name on your CV is very good, it'll get you noticed in the future. The Performance/Customer team is going by leaps and bounds in terms of digital presence and strategy, so it's a good place to be. The company benefits are good (private health insurance, small internal gym, ticket loan, good maternity package etc). The offices have been recently modernised and are nice and airy.

    Cons

    Too high a turnover which means you don't have the same feeling of belonging that used to be there years ago. You don't feel valued as an employee, it takes several years before they promote anyone to a higher role and even then don't expect a payrise! You don't really get guided in your own development but are more expected to develop your role-core skills and constantly bring something new to the role even if you're not qualified for that. No Christmas parties or anything like that! You are expected to take on lots of extra work with no recognition. The salaries are really rather low for the industry, much lower than DMG Media, for example. Politically, the newspaper is moving towards the UKIP direction as one of the Barclays brothers is a supporter, so watch out there.

    Advice to Management

    Value your employees more! Give out a bit more payrises. Giving out a couple of grand to hard working, loyal employees who have been there a few years will keep them motivated and it's not going to make a difference to your finances. Especially considering how much is spent on those ever-frequent golf and away days for the exec team when they need to make decisions. Do Christmas parties, summer parties, more initiatives to make them feel like they are appreciated and that they belong. No wonder you have such a high turnover. There used to be spontaneous drinks every Friday. Now no one really cares any more so that's declining considerably.


  2. Helpful (1)

    "Can be interesting, can be frustrating for technologists"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Neutral Outlook
    No opinion of CEO

    I worked at Telegraph Media Group full-time (More than a year)

    Pros

    There's a relatively high turn over and a propensity for short term solutions. That's not really a pro but it means its a bit chaotic and within that context you often have room to explore new technologies and ways of doing things. Its a bit of an art working in that environment and if you're the wrong personality type it'll just frustrate you. But if you learn how to work it, you can find opportunities to try new things. As someone that's worked in both start ups and large companies the thing that limits you in large companies is the established order, it can be a lot harder to break out of the very rigid definition of what your department does. The Telegraph is not a startup like environment but the slight sense of chaos does mean you can find ways to work with new tech and they have fully embraced the cloud and cloud services which also makes that easier. So if you can figure out how to use it, you could get some good exposure with the relative security of an established company (the turn over isn't because technologists jobs are insecure, its because they leave)

    Cons

    They still have quite an old school attitude that a lot of businesses that aren't native digital or technology organisations have. The attitude is that "the business", i.e. commercial or editorial people, set the requirements, filtered through product managers that also generally don't have a great understanding of tech, and then the technical team is just a delivery factory. They just don't acknowledge how much of the innovation that is disrupting their business is driven by technologists in silicon valley and the importance of making innovation a two way conversation of equals. That also means they buy into the philosophy "buy rather than build" a little too naively, they're much more likely to be taken in by an exec level presentation that glosses over important details than to heed any concerns or champion any ideas their technologists might have. As a technologist you can get around this by taking advantage of the chaos and just getting on and building stuff instead of selling the vision to people who may not understand it. But then you have to be willing to take your own satisfaction for any of your successes, even if you do build something that actually helps the business in some way, there's a reasonable chance they won't actually understand what you've given them. I think they started to dismantle things I did when I left, but I still got what I wanted out of it.

    Advice to Management

    Your traditional audience is gradually dying and the long term growth will come from mastering digital. You will probably survive if that's the ambition but you're not going to excel against competitors and new digital platforms that master the technologies and data science unless you also start really competing in those areas. To do that you are going to have to embrace technologists and data scientists a little more enthusiastically. Your editorial and commercial teams are still and should be valuable voices, but you have the balance wrong, at the moment it’s a bit of a master & servant relationship and it needs to be a meeting of equals.

  3. "Gone downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    The people working there are fantastic.

    Cons

    The management haven't got a clue. Faceless HR even worse

    Advice to Management

    Take care of the loyal staff or the faces will just keep getting younger


  4. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Account Manager in London, England (UK)
    Former Employee - Sales Account Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Telegraph Media Group (More than a year)

    Pros

    Great place to work really enjoyed it

    Cons

    Can have late nights not great if you have a family

    Advice to Management

    promote more people in house rather than bringing in external people its not good for moral and.


  5. Helpful (1)

    "Better out there, avoid if possible."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Telegraph Media Group full-time (More than a year)

    Pros

    - Intelligent and interesting colleagues
    - Remote working
    - Free Newspaper
    - I guess it looks good on your CV

    Cons

    - No clear vision for tech department as a whole
    - Blame culture
    - Good work not rewarded
    - Management afraid to make change or decisions
    - Politics

    Advice to Management

    Learn what agile is and train your managers!


  6. Helpful (2)

    "Going downhill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Journalist in London, England (UK)
    Former Employee - Journalist in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Telegraph Media Group full-time (More than 3 years)

    Pros

    There are some talented journalists there. Good to work for a well known British institution.

    Cons

    Morale is at rock bottom thanks to poor management in recent years / lots of redundancies. It also has the atmosphere of being an 'Old Boys Club' .

    Advice to Management

    Focus on quality journalism not clickbait.


  7. Helpful (6)

    "What a terrible mess it was!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Telegraph Media Group full-time (More than a year)

    Pros

    Great historical newspaper with a lot of good and serious journalists. Ideally located in London.

    Cons

    Politics everywhere. This company felt like a giant mess, ran by old people from another era, in which it was impossible to build lasting strategies and tools to deliver. The processes were so complicated it was almost impossible to see an ambitious project being released. And with the politics, the backstabbings and lack of courage of the management this was really demotivating.

    Advice to Management

    Hire the right top managers and stop changing the strategy every single year.

  8. Helpful (4)

    "Horrible place, the worst kind of politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at Telegraph Media Group full-time (More than a year)

    Pros

    Fast paced - being around a news driven editorial function can be exciting
    Pockets of good decent people toiling away in a shark infested highly political environment

    Cons

    Where to begin.
    - The CEO is out of touch, from an old world of media that is rapidly disappearing, clueless about digital media. Also completely ruthless and machiavellian , doing the bidding of the shadowy sinister owners. Think Mr Burns in the Simpsons
    - The management team under the CEO is packed with cronies, immersed in backstabbing, empire building, no clear strategy. The dumb bullies rise to the top, the smart decent people get crushed
    - Desperately looking for a quick silver bullet on digital revenues to replace the collapse in print revenues...but no long term strategy on how to drive digital growth, just lots of short term projects doomed to failure
    - meaning that anyone decent from a digital background doesn't last long...they either get fired (because they can't deliver the impossible silver bullet) or jump ship as soon as they can. Senior digital people rarely last more than a year
    - bloated structure; no idea what half the people actually do
    - all traditional news organisations are in a challenging environment, but the Telegraph gets outmanoeuvred more than most by new fast paced digital first media businesses, due to the crazy backstabbing culture and lack of good leadership

    Advice to Management

    The CEO should retire, the owners should sell it, revamp the culture from top to bottom with a visionary leadership team who understand the new digital environment


  9. Helpful (1)

    "Good ideas and moving forward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive
    Current Employee - Sales Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telegraph Media Group full-time

    Pros

    Smart working, newly renovated offices, autonomy in job, lots of departments that support

    Cons

    Big organisation.. needs more organisation of workflows


  10. Helpful (3)

    "A fast moving organisation... But unfortunately they're travelling backwards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Telegraph Media Group full-time (More than a year)

    Pros

    Good benefits
    Some interesting and varied projects while I've been there
    Fascinating industry
    Generally nice and smart colleagues

    Cons

    Once a high functioning, friendly and dynamic team with good leadership, recent structural change has led to a huge dip in morale within the UX and Product teams. Most have now either been made redundant or have left. UX and Product have been split with new reporting lines, as has UX Research from UX. The senior management team don't really get UX, what they do, or their value to the organisation.
    Highly political, male dominated environment.

    Advice to Management

    This has been both the best and worst job of my career, due to the recent org changes. Consult more with the teams on the ground. Take on board feedback and provide a platform for ideas. Lose the top down old boys, misogynistic management approach. Be more lean and experimental with your products and approach and cut the ridiculous layers of sign off and management.


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