Telstra Account Director Reviews | Glassdoor

Telstra Account Director Reviews

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Account Director

2.0
StarStarStarStarStar
Recommend to a friend
Approve of CEO
(no image)
Andrew Penn
0 Ratings

Employee Reviews

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Pros
Cons
  • Red tape & tyranny of their size can get in the way of helping customers (in 32 reviews)

  • Senior Management don't care about you as a person (in 24 reviews)

More Pros and Cons

  1. Helpful (2)

    "Managers, manage up and pay lip service to their teams."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director
    Former Employee - Account Director
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Staff Discounts and some good co-workers.

    Cons

    Customer Advocacy promoted as a driving force, however the tools are not provided nor keep the "machinery" kept in order to do this. Its more box ticking by management. Long hours and being on call expected. Poor behaviour not dealt with. Used to be a great company. I hate to say it, but bring back some Yankee's!

    Advice to Management

    Your staff are meant to be your greatest asset, Stop telling that and start treating them like that.