Telstra Product Manager Reviews | Glassdoor

Telstra Product Manager Reviews

Updated October 8, 2016
7 reviews

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Product Manager

2.9
Star Star Star Star Star
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Andrew Penn
1 Rating

Employee Reviews

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Pros
Cons
  • Too much red tape, which may be what is causing the low accountability (in 27 reviews)

  • Old Legacy, Redtape culture, Senior Management still living in Stone age (in 21 reviews)

More Pros and Cons

  1. "Good Global Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Product Manager
    Former Employee - Global Product Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Telstra full-time (More than 5 years)

    Pros

    Great exposure to a seamless global operations. Give ability for collaboration and cross-cultural learning.

    Cons

    Time zone management could be challenging.


  2. Helpful (1)

    "Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Sydney (Australia)
    Current Employee - Product Manager in Sydney (Australia)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Telstra full-time (More than 3 years)

    Pros

    Above average pay, flexible working, good location and with a global business opportunity to work internationally. They are many good/hard working people in the organisation with great ideas.

    Cons

    Very very political!!!! Majority of the time is spent discussing on what to do and trying to convince all the chefs in the kitchen on what to cook and by the time everyone agrees, they is very little time to actually make it happen as such execution is poor. Result of all this is an ever ending cycle of fixing a quick and dirty with another quick and dirty.
    Culture also need a bit of work within the organisation.

    Advice to Management

    Culture, Culture, Culture! Similar to how customers like to be treated, don't make promises you cannot keep and actions speaks louder then words.


  3. Helpful (3)

    "Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Sydney (Australia)
    Former Employee - Product Manager in Sydney (Australia)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Telstra full-time (More than a year)

    Pros

    - Good brand for your CV
    - Generally intelligent people working there
    - Good career path if you have the patience to stay

    Cons

    - Not open to new ideas or outside experience (only do things the "Telstra way") reducing smart people to sheep
    - Mid-level Management ruthless and unforgiving. Lacked clear strategy or leadership and just blamed others
    - Systematic issue of people who have been in the business long-term only sitting around waiting for a redundancy payout

    Advice to Management

    - Be brave to clean out the "dead wood" where they are no longer adding value to your business
    - Foster an environment where new ideas are fully supported
    - Remove barriers and silos


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  5. Helpful (2)

    "Telstra"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Melbourne (Australia)
    Current Employee - Product Manager in Melbourne (Australia)
    Recommends
    Neutral Outlook

    Pros

    Big company.Billion dollar revenues. Lots of areas and people.

    Cons

    Runs a bit like a privatised public service department.

    Advice to Management

    Stop pretending your not a privatised public service dept.


  6. "Many opportunities but also some frustrations."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager
    Current Employee - Product Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telstra full-time (More than 3 years)

    Pros

    Many opportunities to gain experience in new areas. The culture is changing with a laser focus on customer experience.

    Cons

    Back end systems can make seemingly simple projects very complex.

    Advice to Management

    Make sure your vision and values are really been exercised lower down the chain. Talk to employees at all levels and find out what they think and feel. You might find there is more of a disconnect than you think.


  7. "Great CEO and lots of opportunites"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager
    Current Employee - Senior Product Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Telstra full-time (More than 10 years)

    Pros

    Strong, ethical leadership team
    Ability to move around within company

    Cons

    Still lots of politics
    slow to move


  8. "Satisfied but could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Melbourne (Australia)
    Current Employee - Product Manager in Melbourne (Australia)
    Recommends
    No opinion of CEO

    Pros

    Great people I work with, exciting products

    Cons

    Process driven, too many approvals, layers, decision makers

    Advice to Management

    Focus on the customer is great but give your team the right tools and resources to deliver the best customer experience