Telstra Reviews | Glassdoor

Telstra Reviews

Updated October 17, 2017
279 reviews

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4.0
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Andrew Penn
55 Ratings

279 Employee Reviews

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Pros
Cons
  • Red tape & tyranny of their size can get in the way of helping customers (in 34 reviews)

  • Micromanagement (Senior Management is not up to the mark) (in 26 reviews)

More Pros and Cons

  1. Helpful (2)

    "It was great, now since the merger, not su much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Los Angeles, CA
    Current Employee - Network Engineer in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Telstra full-time (More than 10 years)

    Pros

    A lot of autonomy, and with that responsibility. The push to be the best. Team work, trusting staff to deliver, and being trusted. It was a great challenge and a great place to work.

    Cons

    Until the merger... No trust from the new management team, a divide the staff into separate groups, teamwork is frowned upon. Micro-management by stay at home managers.

    Advice to Management

    Local management needs to show up for work, and participate in the work experience.


  2. "Very good company to work for."

    StarStarStarStarStar
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Telstra as a contractor

    Pros

    Great working environment and culture.

    Cons

    Difficult to get improvements on process

  3. "Sales Support - NY Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Contractor - Sales Support in New York, NY
    Current Contractor - Sales Support in New York, NY
    Recommends

    I have been working at Telstra as a contractor (Less than a year)

    Pros

    -great people to work with, everyone is very nice and always willing to help
    -relaxed culture, good work environment

    Cons

    -slow transition for becoming permanent (still waiting)
    -lots of processes and system issues (since Australian company, runs a bit different in the US)
    -not much growth in career development


  4. Helpful (1)

    "Telecom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Foster City, CA
    Former Employee - Senior Manager in Foster City, CA
    Recommends
    Positive Outlook

    I worked at Telstra (Less than a year)

    Pros

    This was a great company to work for

    Cons

    Like anything else there is always room for improvement


  5. "Benefits and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great benefits and culture. Lots of support for staff.

    Cons

    Difficult to initiate process improvement. Large organisation means change tends to happen slowly.


  6. "Big company trying to change but big wheels turn slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Telstra full-time

    Pros

    Great pay and conditions. Flexible work/work from home. Mostly quality people and a solid culture.

    Cons

    Still lots of red tape. Long-term employees are untouchable. Not a lot of career advancement opportunities.

    Advice to Management

    Keep moving in the right direction as started by David Thodey (ex-CEO) who was the best thing for the business in a long time.


  7. "Group Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Collaborative culture and the ability to work on some really big things

    Cons

    An awful LOT of politics

  8. Helpful (1)

    "informatica dev"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good organisation to work with. good pay

    Cons

    nothing to list majorly but should impro


  9. "Very good work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Manager in New York, NY
    Current Employee - Tax Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telstra full-time (Less than a year)

    Pros

    - Flexible work schedule
    - Broad level of team collaboration and group activities
    - People work together rather than in silos

    Cons

    - Time zone difference between HQ in Australia
    - Limited career advancement in Finance in the US. However, the company is growing so more opportunities in the long run.


  10. "Nice place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Meeting Centre Coordinator
    Current Contractor - Meeting Centre Coordinator
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Telstra as a contractor (Less than a year)

    Pros

    Great facilities, Great team, Structure

    Cons

    Contractor, would love to be a permanent staff member, contractors get no benefits or discounts even if have been at the company for a long period.


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