Telstra Reviews | Glassdoor

Telstra Reviews

Updated August 19, 2017
663 reviews

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3.4
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Andrew Penn
149 Ratings

663 Employee Reviews

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Pros
Cons
  • Red tape & tyranny of their size can get in the way of helping customers (in 31 reviews)

  • Senior Management don't care about you as a person (in 24 reviews)

More Pros and Cons

  1. "Big shot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Fun and snacks which are nice

    Cons

    loud, sometimes crazy, hard to be there


  2. "Overall Balanced Telecom Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New York (NY) in New York, NY
    Former Employee - New York (NY) in New York, NY
    Recommends
    Positive Outlook

    I worked at Telstra full-time (Less than a year)

    Pros

    Great work-life balance. The almost laid back lifestyle is rare on Wall St.
    Small team, so good team spirit.

    Cons

    Acquiring talent from other competitors instead of building entry level talent on their own

    Advice to Management

    If you want the US business, hiring only US sales is not enough. You need to go further in localization.

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telstra part-time

    Pros

    Flexible, positive working environment. Smart, engaged leaders who really care about people and the role of Telstra in Australia. Great compensation.

    Cons

    It can be hard to accomplish work due to red tape. Sometimes goals and priorities are not clear. Sometimes they try to do too many things all at once.

    Advice to Management

    Keep up the great work. Keep the customers at the center of everything we do. Ensure we continue to grow in Asia and globally through strategic initiatives.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Manager in Coto De Caza, CA
    Former Employee - Global Account Manager in Coto De Caza, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Telstra (Less than a year)

    Pros

    Smart , committed and innovative. Attention to quality.

    Cons

    No cons to report, I was very happy working for Telstra.

    Advice to Management

    Keep up the open lines of communication.


  5. "Nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brisbane, ND
    Current Employee - Anonymous Employee in Brisbane, ND
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good very good i enjoy working there they have very nice

    Cons

    they usually are slow none appreciate to customer i am sad none

    Advice to Management

    none


  6. "HR Coordinator"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra full-time

    Pros

    Flexible working schedule and good company benefits

    Cons

    Telstra is investing in lot of different sectors.


  7. "Project"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telstra full-time (More than 5 years)

    Pros

    Good and safe working environment

    Cons

    Could be stressful during project datelines

  8. "Telstra transforming"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director HSE in Melbourne (Australia)
    Current Employee - Director HSE in Melbourne (Australia)
    Recommends
    Approves of CEO

    Pros

    Being part of an amazing cultural and operational change, challenge and innovation. The business is being re-built from the bottom-up, there is an amazing volume of work, energy and excitement across every part of the business.

    Cons

    Long hours and little time to celebrate success

    Advice to Management

    Keep going, we are with you, this is a great place to work.


  9. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    - large company
    - wide range of career paths available
    - development support
    - focus on the customer
    - empowered to get things done
    - lots of opportunity

    Cons

    - not enough time to celebrate success, quite busy!

    Advice to Management

    - continue work on focusing on customers


  10. "Working at Telstra"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gosford (Australia)
    Former Employee - Anonymous Employee in Gosford (Australia)
    Recommends
    No opinion of CEO

    Pros

    The general culture provides staff with respect, valued, well trained, supportive, best products in industry. Always exceptions to this but the SMT culture genuinely strives to acheive and drive the culture through the organisation

    Cons

    Major con is complexity of products, services and organisational structure can make it difficult for consumers and small business to gain quality consultation when difficulties arise. Difficult to be able to give front line staff the span as well as depth of knowledge required to solve all issues at 1st point of call.
    Plenty of people with a span of knowledge and there are plenty with depth of knowledge but bugger all with both

    Advice to Management

    Rather than advice (they do a pretty good job now) maybe a suggestion that may assist the bottom line .
    It is difficult to excel in the different strata's of markets (consumer,SME, Enterprise etc) as these activities and functions can be diometrically opposed when trying to manage it's legislative requirements to the ACCC, trade practise laws as well as Universal Service Obligations.
    Structurally having a centralised organisation that looks after the strategic issues of compliance, governance etc and a geographically structured organisation that focusses on these communitys of interest would engender a more constructive and loyal attitude from regulators as well as customers alike


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