Telstra Reviews | Glassdoor

Telstra Reviews

Updated October 18, 2017
707 reviews

Filter

Filter

Full-timePart-time

707 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Red tape & tyranny of their size can get in the way of helping customers (in 34 reviews)

  • Micromanagement (Senior Management is not up to the mark) (in 26 reviews)

More Pros and Cons

  1. "Benefits and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great benefits and culture. Lots of support for staff.

    Cons

    Difficult to initiate process improvement. Large organisation means change tends to happen slowly.


  2. "Big company trying to change but big wheels turn slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Telstra full-time

    Pros

    Great pay and conditions. Flexible work/work from home. Mostly quality people and a solid culture.

    Cons

    Still lots of red tape. Long-term employees are untouchable. Not a lot of career advancement opportunities.

    Advice to Management

    Keep moving in the right direction as started by David Thodey (ex-CEO) who was the best thing for the business in a long time.

  3. "Group Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Collaborative culture and the ability to work on some really big things

    Cons

    An awful LOT of politics


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Manager in Coto De Caza, CA
    Former Employee - Global Account Manager in Coto De Caza, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Telstra (Less than a year)

    Pros

    Smart , committed and innovative. Attention to quality.

    Cons

    No cons to report, I was very happy working for Telstra.

    Advice to Management

    Keep up the open lines of communication.


  5. Helpful (1)

    "informatica dev"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good organisation to work with. good pay

    Cons

    nothing to list majorly but should impro


  6. Helpful (2)

    "Lots of Unprofessional, Passive Aggressive, Rude, COMPLETELY Unacceptable Behavior!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Telstra full-time

    Pros

    Good work life balance, and lots of options to work remotely when needed. They set you up with basic equipment, but for a telecommunications company, they could improve. Opportunity for travel. Interesting initiatives.

    Cons

    The BIGGEST con of working at Telstra, are DEFINITELY the COMPLETELY unprofessional, rude, arrogant, passive aggressive behavior that are exhibited by many of their employees. Apparently a lot of the "old-timers" and even Senior Management, GM's in particular, act in a way that is COMPLETELY unacceptable. Even my children are better behaved! And it's unfortunate that this behavior is actually rewarded by this organisation, because it is seen to be "getting results" and many of these GM's win recognition in the form of awards, but the only reason that they got these so-called initiatives in, was because they bullied, harassed and condescended on the people below them to force their own agenda. And many times this is at the expense of other people or teams within the company. It is completely unbelievable. It is unacceptable to have such a poisonous working environment where people and teams that exist within the same organisation, and who should be working together, are aggressively pitted against each other and actively seeking ways to dismantle the good work that is being done in other teams. It is absolutely OUTRAGEOUS. GM's - IN WRITING - say things like "you've obviously missed the point" "we're not getting anywhere" "you're wasting my time" when you've CLEARLY understood but they aren't hearing what they want to hear. THOSE ARE NOT THE WORDS OF A PROFESSIONAL . They are the words of a petulant child who can find no other way to resolve conflicts in a professional and productive manner. So disappointed with an organisation that could be doing great things. There are SOME great people there, and funding there to really make a difference. It's unfortunate that they keep around such poisonous, petty individuals who I would be ashamed of if they were my children.

    Advice to Management

    DO NOT reward petulant, passive aggressive, rude, unprofessional and condescending behavior. You are creating a poisonous working environment, negative culture, the good people will leave for better opportunities and an opportunity to work with ACTUAL professional and talented likeminded people and you will just be forced to continue hiring contractors to fill the void of the good people you allowed your senior management to drive away because results are more important to them than the well being of the team and ultimately the organisation, as they drive these individuals away.


  7. Helpful (3)

    "Financial Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Accountant in New York, NY
    Current Employee - Financial Accountant in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Telstra full-time (More than 3 years)

    Pros

    Great Work Schedule/ Flexible hours.

    Cons

    No career growth in the US.
    Senior Management always have issues.
    Things are always changing from user applications to senior management.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telstra part-time

    Pros

    Flexible, positive working environment. Smart, engaged leaders who really care about people and the role of Telstra in Australia. Great compensation.

    Cons

    It can be hard to accomplish work due to red tape. Sometimes goals and priorities are not clear. Sometimes they try to do too many things all at once.

    Advice to Management

    Keep up the great work. Keep the customers at the center of everything we do. Ensure we continue to grow in Asia and globally through strategic initiatives.


  9. "Overall Balanced Telecom Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New York (NY) in New York, NY
    Former Employee - New York (NY) in New York, NY
    Recommends
    Positive Outlook

    I worked at Telstra full-time (Less than a year)

    Pros

    Great work-life balance. The almost laid back lifestyle is rare on Wall St.
    Small team, so good team spirit.

    Cons

    Acquiring talent from other competitors instead of building entry level talent on their own

    Advice to Management

    If you want the US business, hiring only US sales is not enough. You need to go further in localization.


  10. "Big shot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Fun and snacks which are nice

    Cons

    loud, sometimes crazy, hard to be there


Showing 707 of 784 reviews
Reset Filters