Telstra Reviews | Glassdoor

Telstra Reviews

Updated March 24, 2017
547 reviews

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547 Employee Reviews

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Pros
Cons
  • Too much red tape, which may be what is causing the low accountability (in 27 reviews)

  • Old Legacy, Redtape culture, Senior Management still living in Stone age (in 21 reviews)

More Pros and Cons

  1. Helpful (2)

    "Lots of Unprofessional, Passive Aggressive, Rude, COMPLETELY Unacceptable Behavior!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Telstra full-time

    Pros

    Good work life balance, and lots of options to work remotely when needed. They set you up with basic equipment, but for a telecommunications company, they could improve. Opportunity for travel. Interesting initiatives.

    Cons

    The BIGGEST con of working at Telstra, are DEFINITELY the COMPLETELY unprofessional, rude, arrogant, passive aggressive behavior that are exhibited by many of their employees. Apparently a lot of the "old-timers" and even Senior Management, GM's in particular, act in a way that is COMPLETELY unacceptable. Even my children are better behaved! And it's unfortunate that this behavior is actually rewarded by this organisation, because it is seen to be "getting results" and many of these GM's win recognition in the form of awards, but the only reason that they got these so-called initiatives in, was because they bullied, harassed and condescended on the people below them to force their own agenda. And many times this is at the expense of other people or teams within the company. It is completely unbelievable. It is unacceptable to have such a poisonous working environment where people and teams that exist within the same organisation, and who should be working together, are aggressively pitted against each other and actively seeking ways to dismantle the good work that is being done in other teams. It is absolutely OUTRAGEOUS. GM's - IN WRITING - say things like "you've obviously missed the point" "we're not getting anywhere" "you're wasting my time" when you've CLEARLY understood but they aren't hearing what they want to hear. THOSE ARE NOT THE WORDS OF A PROFESSIONAL . They are the words of a petulant child who can find no other way to resolve conflicts in a professional and productive manner. So disappointed with an organisation that could be doing great things. There are SOME great people there, and funding there to really make a difference. It's unfortunate that they keep around such poisonous, petty individuals who I would be ashamed of if they were my children.

    Advice to Management

    DO NOT reward petulant, passive aggressive, rude, unprofessional and condescending behavior. You are creating a poisonous working environment, negative culture, the good people will leave for better opportunities and an opportunity to work with ACTUAL professional and talented likeminded people and you will just be forced to continue hiring contractors to fill the void of the good people you allowed your senior management to drive away because results are more important to them than the well being of the team and ultimately the organisation, as they drive these individuals away.


  2. Helpful (2)

    "Financial Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Accountant in New York, NY
    Current Employee - Financial Accountant in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Telstra full-time (More than 3 years)

    Pros

    Great Work Schedule/ Flexible hours.

    Cons

    No career growth in the US.
    Senior Management always have issues.
    Things are always changing from user applications to senior management.


  3. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telstra part-time

    Pros

    Flexible, positive working environment. Smart, engaged leaders who really care about people and the role of Telstra in Australia. Great compensation.

    Cons

    It can be hard to accomplish work due to red tape. Sometimes goals and priorities are not clear. Sometimes they try to do too many things all at once.

    Advice to Management

    Keep up the great work. Keep the customers at the center of everything we do. Ensure we continue to grow in Asia and globally through strategic initiatives.


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  5. "Overall Balanced Telecom Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New York (NY) in New York, NY
    Former Employee - New York (NY) in New York, NY
    Recommends
    Positive Outlook

    I worked at Telstra full-time (Less than a year)

    Pros

    Great work-life balance. The almost laid back lifestyle is rare on Wall St.
    Small team, so good team spirit.

    Cons

    Acquiring talent from other competitors instead of building entry level talent on their own

    Advice to Management

    If you want the US business, hiring only US sales is not enough. You need to go further in localization.


  6. "Big shot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Fun and snacks which are nice

    Cons

    loud, sometimes crazy, hard to be there


  7. "Good Global Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Product Manager
    Former Employee - Global Product Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Telstra full-time (More than 5 years)

    Pros

    Great exposure to a seamless global operations. Give ability for collaboration and cross-cultural learning.

    Cons

    Time zone management could be challenging.


  8. "Very good work environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Manager in New York, NY
    Current Employee - Tax Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telstra full-time (Less than a year)

    Pros

    - Flexible work schedule
    - Broad level of team collaboration and group activities
    - People work together rather than in silos

    Cons

    - Time zone difference between HQ in Australia
    - Limited career advancement in Finance in the US. However, the company is growing so more opportunities in the long run.


  9. "Subject Matter Expert"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Philippine (Philippines)
    Former Employee - Technical Support in Philippine (Philippines)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Telstra full-time (More than a year)

    Pros

    nice community, nice management, cool managers, business process wise

    Cons

    opportunity in abroad, no free travel.

    Advice to Management

    none


  10. "Great place for some experience, but needs a lot of work to transition to a tech company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great flexibility, work from home, good perks, great teams, thought is valued

    Cons

    Dealing with internal policies/procedures all the time becomes tiring

    Advice to Management

    Get your teams talking, make it as easy as possible for them to communicate. The company is so big, to hit the internal goals you want to, there needs to be some big changes. It can be done!


  11. Helpful (1)

    "review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good people. Challenging work. My professional growth was made a priority. Fantastic views from the office.

    Cons

    Cheap office fitout. The coffee was crap. Still a government feel to the company. Work needed to bring the culture up to scratch.

    Advice to Management

    Fire lazy underperforming workers. And stop running the company like a boys club. Work on the culture required.



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