Telstra Reviews in Sydney, Australia | Glassdoor

Telstra Sydney Reviews

Updated July 25, 2017
147 reviews

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Sydney, Australia Area (Australia)

3.2
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Andrew Penn
35 Ratings

147 Employee Reviews

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Pros
Cons
  • Red tape & tyranny of their size can get in the way of helping customers (in 32 reviews)

  • Senior Management don't care about you as a person (in 24 reviews)

More Pros and Cons

  1. "Good work life balance but slow processes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Specialist in Sydney (Australia)
    Current Employee - Business Specialist in Sydney (Australia)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Telstra full-time (More than a year)

    Pros

    Good company culture and good work life balance

    Cons

    Very hierarchical, slow getting things done, lengthy processes, and outdated systems.


  2. "Senior Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Consultant in Sydney (Australia)
    Former Employee - Senior Business Consultant in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Telstra full-time (More than 10 years)

    Pros

    Eager fellow team members. Very flexible work conditions.

    Cons

    A business consulting team desperately trying to re-create itself, management's focus is on billable utilization.

    Advice to Management

    A glossy brochure and story does not make a consulting capability. Respect your team.

  3. "Always money for worthy projects & programmes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Sydney (Australia)
    Former Employee - General Manager in Sydney (Australia)
    Recommends

    I worked at Telstra (More than 3 years)

    Pros

    Diverse opportunities & I loved they gave women leave for domestic abuse related issues

    Cons

    Some poor management behaviours tolerated. Red tape & tyranny of their size can get in the way of helping customers


  4. "Good benefits, low morale, not secure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Sydney (Australia)
    Former Employee - Technical Support in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Telstra full-time (More than 3 years)

    Pros

    The best reason to work at Telstra are
    - employee benefits
    - relaxed environment
    - large company across many disciplines

    Cons

    Some of the cons are
    - low engagement in many areas
    - poor customer service
    - people always telling you of a bad experience with Telstra.
    - Job security is poor. Constant redundancies.
    - very difficult to move to another internal role.

    Advice to Management

    Spend the money to change the culture within rather than spending it on advertising for propaganda.


  5. "What you expect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Services (BTS) in Sydney (Australia)
    Current Employee - Global Services (BTS) in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Telstra full-time (More than a year)

    Pros

    1) Work life balance
    2) Caring culture depending on teams
    3) Some great middle management but the ones that care about their staff tend to leave
    4) Good Pay

    Cons

    1) Incompetent managers with no real output but got to position through playing politics
    2) No direction or feasible plan, buzz word business

    Advice to Management

    1) Staff do not know what any of the plans are. Give us feasible direction instead of buzzwords
    2) High revenue opportunities (BTS) getting shut down at the GM level as part of politics, Managers don't know how to run a consulting business


  6. "High workload"

    StarStarStarStarStar
    Former Employee - Architect in Sydney (Australia)
    Former Employee - Architect in Sydney (Australia)

    I worked at Telstra full-time (More than 8 years)

    Pros

    Interesting projects keep you challenged and mentally engaged.

    Cons

    Drowned in middle management, if you have a good idea then Telstra is a marsh land of middle managers who won't let your idea bubble up that easily. I believe it is s l o w l y changing.


  7. Helpful (1)

    "Global Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Product Manager in Sydney (Australia)
    Current Employee - Global Product Manager in Sydney (Australia)
    Positive Outlook
    No opinion of CEO

    I have been working at Telstra full-time (More than 8 years)

    Pros

     150 plus Global Enterprise Customers Service Experience

     10 years plus Global Product Management Skills in Telstra

     Extensive experience on IT system, Architect, and Process

     Hands-on New Product Development Capability

     Proven Project Management Skills

     Solid Technical Background

     Broad Vendor and Partner Connections

     Strong global voice / VoIP regulation knowledge

    Cons

    It will be challenge for re-location. I have married with two kids.

    Advice to Management

    Product Innovation, Global Strategy, Customer Focus will be the keys to drive the product differentiation on the market, revenue growth as well as customer base growth.

  8. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Sydney (Australia)
    Former Employee - Sales Consultant in Sydney (Australia)
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    very good culture and building

    Cons

    location wise was not good


  9. "Employment review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible work and reasonable good work life balance.

    Cons

    Very slow moving, slow career progression


  10. "Challenging place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GM Sales in Sydney (Australia)
    Former Employee - GM Sales in Sydney (Australia)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Telstra full-time (More than 3 years)

    Pros

    Big company, strong name, good to have on CV, if you can network well and find the right mentor there are good opportunities. Great place to be from.

    Cons

    Brutal internal politics, constant downsizing and restructuring, promotion absolutely based on who you know, confused vision and direction from SLT.

    Advice to Management

    Decide to pick a direction in addition to traditional data and carriage. Stick with it. Look at the talent across the organisation. Don't drive it away.


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