Tempur Sealy International Reviews | Glassdoor

Tempur Sealy International Reviews

Updated August 23, 2017
31 reviews

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2.0
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Scott L. Thompson
8 Ratings

31 Employee Reviews

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Pros
Cons
  • Upper management needs to be more involved with IT (in 7 reviews)

  • Work-life balance overall is pretty good, but the company could grow in their acceptance of flexible work schedules (9/80's, 4 10's, etc (in 4 reviews)

More Pros and Cons

  1. Helpful (3)

    "Senior Management=boss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salaried Professional in Trinity, NC
    Former Employee - Salaried Professional in Trinity, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Tempur Sealy International full-time (More than a year)

    Pros

    Benefits and equipment to perform job are fantastic! Vacation time is comparable and salary is generous. Many other departments and their employees are great partners, wanting to assist new people in building knowledge.

    Cons

    Customer Service Senior Management/Director lacks leadership skills, tact, integrity, has high turnover of her managers/supervisors/trainers/analysts. Bullies direct reports in front of others if they provide input or question any concept or direction she provides and then she eventually belittles them until they leave . Goals change w/o notice or communication of plan. Direct reports are treated like minions.
    Tenured hourly employees in CS resist change and it hurts Cust Svc. Two departments (HR and CS) do not agree on approach so team will never truly accomplish a transition or become a functional team and they are great people, just resistant to change. Director will meet with reps and send them to HR to complain about Supervision or Manager. Reps can run out of sick time and use weeks more without being held accountable because director doesn't want poor employee survey and company guidelines aren't clear but no one will update.

    Advice to Management

    Help your middle Management by either truly telling them they will be micro managed by a woman that will attempt to terrorize them (you lost more than 10+ middle management personnel since she was hired in 2 yrs) or you could place her where she has no reports to impact and place someone in the position that can develop the couple of people you have left and your two new folks. Do 365 appraisals and do not allow your HR dept to discard all the feedback provided on how the director communicates, performs, bullies, has bias', etc.


  2. Helpful (1)

    "Payroll"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Analyst in Trinity, NC
    Former Employee - Payroll Analyst in Trinity, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Tempur Sealy International full-time (Less than a year)

    Pros

    There are a lot of good people working here. Upper management has a good vision for the future of the company products

    Cons

    They implemented a new payroll system in 2016 and unfortunately someone decided on ADP, and they have been nothing but a PITA.

    Unions

    HR not training new hires on the Self-service.

  3. Helpful (4)

    "Duffield, VA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Duffield, VA
    Former Employee - Anonymous Employee in Duffield, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Tempur Sealy International full-time (Less than a year)

    Pros

    Good benefits, help local community, good 401K match

    Cons

    Poor training, culture and leadership are lacking, groups do not operate as a team and departments do not leverage expertise of other departments and they work against one another because of their own egocentrism.

    Advice to Management

    Listen to employees, encourage productivity, learning and new ideas! Almost every review says the same things about Tempursealy, maybe it's time to start listening to your most valuable assets and stop losing hard-working, productive and highly intelligent employees!


  4. Helpful (8)

    "You're Just A Number.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Sales Representative in Oz, KY
    Former Employee - Field Sales Representative in Oz, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tempur Sealy International full-time (More than 5 years)

    Pros

    Flexible working hours in the field. It was great when it was Sealy until Tempur ways took over.

    Cons

    It's all about greed and CEO bonus. No raises. Cut mileage. Eliminated seasoned old school hard workers in layoff. Put low paid younger ones in positions. No compassion to those who were laid off. Severance didn't even equal a week per year.

    Advice to Management

    CEO is making poor decisions that will hurt their customers. Cutting corners in production, salaries, and bonus potentials. How can Scott Thompson sleep at night? And.. don't say because he sleeps on Tempur.


  5. Helpful (4)

    "It's a job...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albuquerque, NM
    Current Employee - Anonymous Employee in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Tempur Sealy International full-time (More than a year)

    Pros

    Company events, good supervisors, safety focused, great team in the production parts.

    Cons

    New leaders are negative. Our production is never enough. Don't recognize good jobs, always say couldn't you do one more? Always think we're doing something wrong. Have to use vacation time when we shutdown because of they're poor planning. Don't care about the hourly workers. It's becoming a sweatshop.

    Advice to Management

    Realize the impact the negative leaders are having on the workforce and other leaders. Make a change before it's too late and good workers leave.


  6. Helpful (1)

    "It may or may not be for you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Tempur Sealy International full-time

    Pros

    Good work environment, company events

    Cons

    Tedious workload, low pay if you're not in managment

    Advice to Management

    Try to make things easier for the people having to do the tasks required day in and day out.


  7. Helpful (3)

    "Great Benefits, Dysfunctional Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Brenham, TX
    Former Employee - Supervisor in Brenham, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Tempur Sealy International full-time (Less than a year)

    Pros

    Awesome pay, medical, dental, vacation, investment and sign on bonus

    Cons

    HR and Key leaders have that good old boys mentality. Work condition in no air condition old factory that has multiple structural challenges and many employees are related so one might not fit in if not from geo-area.

    Advice to Management

    Focus on quality training, provide work life balance, and control family group hiring

  8. Helpful (10)

    "Becoming worse and worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Tempur Sealy International full-time

    Pros

    If you're a stockholder or executive, you'll be doing great. Profits are at record highs, and costs are down.

    Cons

    If you actually work as an employee, one of the little people as some higher ups call us, then things aren't as good.
    This used to be a company that tried to take care of its employees, providing those things that make you want to actually work here.
    These are rapidly dwindling as more benefits and personnel are cut, while those who remain are supposed to be more productive.
    Last year they ran layoffs despite the company being profitable. This year they are cutting insurance for working spouses despite posting record 3rd quarter profits.
    In other words, short term profit for the executives, long term damage to the brand.

    Advice to Management

    Instead of posting unrealistic expectations on earnings that cause the stock to fall when they aren't met, despite the fact that actual profits continue to climb, perhaps become realistic, and start caring for your employees.

    This used to be a place people were happy to work at, a place you were proud to say you were a part of. Now you're just a cog in the profit machine for the 1%.


  9. Helpful (5)

    "Territory Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Tempur Sealy International full-time (More than 3 years)

    Pros

    They are the leader in the industry. Have great product and advertising campaigns to promote business. Work hard and hit your numbers, they leave you alone.

    Cons

    You can never work hard enough. The work load is very stressful and hard to step away from.

    Advice to Management

    Pay your people with great respect and pay them well. They will want to stay.


  10. "Intern Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern - Hourly in Lexington-Fayette, KY
    Former Intern - Intern - Hourly in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tempur Sealy International as an intern (More than a year)

    Pros

    HQ seemed nice, very good products

    Cons

    Not a very good internship, did not learn very much

    Advice to Management

    If you're going to take interns, have projects for them to work on.


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