Terminix Reviews | Glassdoor

Terminix Reviews

Updated April 27, 2017
567 reviews

Filter

Filter

Full-time Part-time

567 Employee Reviews

Sort: Popular Rating Date

Pros
  • Paid training, work truck, gas card, phone, extensive knowledge so any problem you have you will have answer within minutes (in 26 reviews)

  • Pretty good benefits and 401k plan (in 25 reviews)

Cons
  • There is also no work/life balance (in 30 reviews)

  • Not what it seems long hours for the pay that you receive (in 37 reviews)

More Pros and Cons

  1. "Pest Control Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Houston, TX
    Current Employee - Anonymous Employee in South Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terminix full-time (More than 5 years)

    Pros

    You can take Company vehicle home

    Cons

    Hard to obtain bonus pay

    Advice to Management

    Please get training for sales


  2. Helpful (1)

    "Service Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Canton, OH
    Former Employee - Field Service Technician in Canton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Terminix full-time (More than a year)

    Pros

    awesome job, very interesting, never boring, tons of work, job security

    Cons

    horrible management, unrealistic expectations, chemicals, terrible customer service from Management

    Advice to Management

    get organized. stop treating customers like they do not matter


  3. Helpful (2)

    "Save your time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Terminix full-time (More than 3 years)

    Pros

    PTO, Personal time, Sick leave

    Cons

    Management is very unstructured. This company eats their young and uses anything and everything to make profits. Losing loyal customers, employees and technicians doesn't phase the company.

    Advice to Management

    Take care of your people first and they'll take care of your customers. Stop setting unrealistic sales goals. Operate ethically and honest.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "OSP Pleasanton CA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OSP Residential in Pleasanton, CA
    Current Employee - OSP Residential in Pleasanton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terminix full-time (Less than a year)

    Pros

    Great culture and for those of us that are hunters, the money is excellent! I love this company, the reviews that aren't positive have to be people that aren't willing to do the bottom line to be successful. You can make over 200k yearly.

    Cons

    Need good service people that want to partner with the sales team. Appreciate one another and everyone wins! Also, just remember that if you do nothing, you get nothing. That's life in sales. Help others and you will make great money.

    Advice to Management

    Great job!


  6. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OUTSIDE SALES in Tampa, FL
    Current Employee - OUTSIDE SALES in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Terminix full-time (More than 5 years)

    Pros

    Benefits / Branch management

    Cons

    New pay plan. Lack of trading at call centers.

    Advice to Management

    Hire upper management that know about our industry


  7. Helpful (7)

    "Outside sales over 10yrs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Midwest, WY
    Current Employee - Outside Sales Representative in Midwest, WY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Terminix (More than 10 years)

    Pros

    Nowadays, just a job, and that's a pretty bad state of affairs. I used to love working here. Things have changed for the worse by a long way.

    Cons

    Where do I start. Poor management. They slashed our pay scale 6 months ago. It used to e competitive, now you have to sell $240,000 per year to make $400 per week. An average salesman will sell about $250-300k. I'm in the top 5% selling over 500k per year and I took a 20k hit to my paycheck over last year. Disgraceful! Employees and customers are just numbers now, never used to be like this. It's now all about money and NOTHING ELSE! Also if I sell a job and the technician messes up, everyone still gets paid, except the salesman who gets it taken out of his pay. So the only guy who did his job well, is the only one who doesn't get paid. There is also no work/life balance. You're expected to work all hours 6 days per week. They count sat as a non work day, but trust me, you'll be working. Our new hires are lied to about what they'll make. Every osp in my office is actively looking for a different job. Don't take a job here!!!

    Advice to Management

    Treat your employees as family, not a number. Higher ups make decisions and have no idea how stupid some of them are. They need to get out with osps and techs and see the carnage first hand. Also need to put the old pay plan back in force, or lose your best guys. Unless of course you want a bunch of average salesmen. We all know sales is what builds a business, not some suit that thinks he knows better, but never leaves his office.


  8. "Pest Control Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pensacola, FL
    Former Employee - Anonymous Employee in Pensacola, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Pay and Benefits , friendly work atmosphere

    Cons

    Scheduling and first hand customer service


  9. "Outside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Dayton, OH
    Current Employee - Outside Sales Representative in Dayton, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Terminix full-time (More than 3 years)

    Pros

    Lots of training, many products to sell excellent income if you are willing to work

    Cons

    Terrible Dayton manager, has favorites and plays mind games. Verbally abusive and lies about lkeads.

    Advice to Management

    Get rid of Manager, bring in a strong experienced person that is fair to all employees.


  10. Helpful (1)

    "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Keller, TX
    Current Employee - Branch Manager in Keller, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terminix full-time (More than 3 years)

    Pros

    Great people, 100% 401k matching, health, full benefits.

    Cons

    Demanding, competitive workplace environment. Long hours


  11. Helpful (1)

    "Don't plan on a check every week."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Terminix full-time (Less than a year)

    Pros

    Only the pay is good.

    Cons

    Pay roll messes up very often. I have not got my past check in 6 days now.
    Management only cares about sales not you.
    Will change your schedule in the middle of the day. So you could be on your last house and they will send 5 - 8 new houses so you will be there hours longer.

    Advice to Management

    Get rid of top management in SLC and get new people working payroll.


Showing 567 of 571 reviews
Reset Filters