Terra Resort Group Reviews | Glassdoor

Terra Resort Group Reviews

Updated May 19, 2017
2 reviews

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  1. "Poor Mgmt. False promotional hiring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Terra Resort Group full-time

    Pros

    The pro is working in a new/hip atmosphere.

    Cons

    Mgmt doesn't care about you. This place will take take take everything you are willing to give. They also hand out write-ups and impose disciplinary threats so frequently that there is a clear divide between the 'front line' staff and Mgmt team. The benefits that are boasted in the newspaper as part of the hiring promotions are a complete joke. There is zero work-life balance because you will never know what shifts you're scheduled for the next week, and requests off are always denied. The employee meals will make you sick -extremely low quality food, no health codes are observed - food is served in uncovered containers that everyone sticks their hands in or drops the serving utensils in. Annual raises are only a few cents.

    Advice to Management

    You don't have to be like the person above you, its not the culture, you have a choice.


  2. "Reservations agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Terra Resort Group full-time

    Pros

    Nice properties, lots of good employees at TML. Great location.

    Cons

    Management (especially at their former property Casa Madrona) is horrid. No business savvy. Hotel Terra has a very high turn over and many seasonal employees. The employees there seem very fake and scripted. There is a very sterile feeling about the whole resort.

    Advice to Management

    Think about some of your business decisions, who you hire, how you discipline employees, etc. Also for Hotel Terra in particular realize that reservations (and I assume other departments) are part of your team, will help you, but aren't there to do your job or take the blame.