Terranea Reviews in Rancho Palos Verdes, CA | Glassdoor

Terranea Rancho Palos Verdes Reviews

Updated June 8, 2017
15 reviews

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Rancho Palos Verdes, CA

4.5
Star Star Star Star Star
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Robert J. Lowe, Jr.
7 Ratings

15 Employee Reviews

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Pros
Cons
  • No compensation for offsite parking (in 4 reviews)

  • Work life balance does not exist (in 2 reviews)

More Pros and Cons

  1. "An amazing place to work. Lucky to be apart of the team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pool Server in Rancho Palos Verdes, CA
    Current Employee - Pool Server in Rancho Palos Verdes, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terranea part-time (Less than a year)

    Pros

    A high end resort that allows its associates to be themselves to better create an overall more intimate customer experience. The pools are great places to work at durring the summer. In house guest are have exclusive pool use. The new restaurant 'The Grill' offers great food and cocktails at resort prices which can benefit a server hugely. Easy to upsell and guest tip on average 18%.

    Cons

    Location is a bit far, offsite parking can play into your drive time. New hires are everywhere and do not have a good grip on the company culture.

    Advice to Management

    Very professional scene at Terranea Resort. Most managers have very nice backgrounds working around the world at top resorts.


  2. "Terranea is the place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PM Server in Rancho Palos Verdes, CA
    Former Employee - PM Server in Rancho Palos Verdes, CA
    Recommends
    No opinion of CEO

    I worked at Terranea part-time (More than a year)

    Pros

    They take care of you in all aspects. There is a cafeteria where you can eat before, during or after work.

    Cons

    The winter is a slow season so hours are alot less

    Advice to Management

    They do a really great job at managing employees

  3. "Work is life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Massage Therapist in Rancho Palos Verdes, CA
    Current Employee - Massage Therapist in Rancho Palos Verdes, CA

    Pros

    Beautiful view, nice cliental
    Free parking and food

    Cons

    No benefits for part-timers
    Usual corporate headaches


  4. "Beautiful coastal resort"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rancho Palos Verdes, CA
    Former Employee - Anonymous Employee in Rancho Palos Verdes, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Terranea full-time (More than 3 years)

    Pros

    Gorgeous setting for a large resort right outside of Los Angeles. The drive to work everyday never ceased to amaze me. They pay fairly. Good benefits. Top notch facilities.

    Cons

    Hours for management are typically pretty insane. Work life balance does not exist. The resort can get so busy with both the actual guests and locals that come to eat at the restaurants and just walk around that it can become a bit zoo like. The customer service culture of excellence is not as strong and ingrained across all areas as it is in some other hotel chains.

    Advice to Management

    People need to have lives outside of work as well as friendships AT work. Don't create such a "separation of church and state" type of situation.


  5. Helpful (1)

    "Terranea Resort"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pool Attendant in Rancho Palos Verdes, CA
    Former Employee - Pool Attendant in Rancho Palos Verdes, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Terranea part-time (Less than a year)

    Pros

    It has a beautiful place to work and the pay is good. Also, plenty of employee benefits to use at their other resorts.

    Cons

    Cafeteria food for employees is okay. They're dining prices for guests are quite high for the quality. Could have more employee training.

    Advice to Management

    Have more training for employees over time, besides training the first few days. Increase quality delivered and need more equipment such as lounge chairs.


  6. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server - Catalina Kitchen in Rancho Palos Verdes, CA
    Current Employee - Server - Catalina Kitchen in Rancho Palos Verdes, CA
    Recommends
    Positive Outlook

    I have been working at Terranea part-time (More than 5 years)

    Pros

    Great pay. Food for employees.Very high tips

    Cons

    Offsite parking at times. Management isn't all qualified to manage.

    Advice to Management

    none


  7. "TSA Order taker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TSA/Order-taker in Rancho Palos Verdes, CA
    Former Employee - TSA/Order-taker in Rancho Palos Verdes, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Terranea part-time (Less than a year)

    Pros

    great team, great benefits, awesome views

    Cons

    inter-departmental fighting, difficult to maneuver around due to the stringent HR structure

    Advice to Management

    make it easier for your employees to help you, not harder. you hired them because you thought they had something to offer, so let them shine!

  8. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet/Private Event Server in Rancho Palos Verdes, CA
    Former Employee - Banquet/Private Event Server in Rancho Palos Verdes, CA
    Recommends
    Positive Outlook

    I worked at Terranea (Less than a year)

    Pros

    I worked within Terranea Resort for over two years. Pros-great people and opportunities to grow

    Cons

    Cons-busy days at the restaurants servers had to do closing duties off the clock.


  9. "Terranea Resort"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Golf Department in Rancho Palos Verdes, CA
    Current Employee - Golf Department in Rancho Palos Verdes, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    excellent growth potential. The company is always looking for great associates to promote within

    Cons

    resort business never closes so you need to be prepared

    Advice to Management

    continue to re-invest in infrastructure


  10. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Rancho Palos Verdes, CA
    Current Employee - Operations in Rancho Palos Verdes, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terranea full-time (More than 5 years)

    Pros

    it seems you are away from everything
    great work environment
    lots of teamwork
    good training

    Cons

    parking on weekends is very full

    Advice to Management

    keep taking care of all of us and continue inspiring us!


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